2012 Toyota Highlander and 2012 Toyota Highlander Hybrid

Where is there any indication that Toyota is standing behind its product?
We are paying higher insurance premiums because of NEW car failures.

2012 Toyota Highlander consumer complaints from NHTSA web site:

Date Complaint Filed: 03/13/2013
Component(s): TIRES , WHEELS

Date of Incident: 03/10/2013
NHTSA ID Number: 10502666

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:Yes
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH9CS...

SUMMARY:

I WAS DRIVING ON I-35 AND HAS TO STOP AT THE SHOULDER FOR ABOUT 30 SECONDS TO FIX SOMETHING. THE SHOULDER IS SMOOTH AND NEWLY PAVED. THEN I WENT ON DRIVING AGAIN, MINUTES LATE, THE TIRE LOW AIR INDICATOR WAS ON AND A FEW MORE MINUTES LATER, THE LEFT FRONT TIRE WAS TOTALLY FLAT. THE TIRE HAS ONLY 7500 MILES ON IT AND WAS TOLD BY TOYOTA DEALER THAT I NEED TO PURCHASE A NEW ONE. AND THERE IS NO WARRANTY ON IT SINCE IT IS FROM A NEW CAR AND I DID NOT PURCHASE THEIR EXTENDED COVERAGE. I THINK IT IS QUALITY OF THE TIRE USED AND I SAW TONS OF SAME COMPLAINTS FROM OTHER TOYOTA HIGHLANDER OWNERS. *TR

Date Complaint Filed: 02/05/2013
Component(s): TIRES

Date of Incident: 02/04/2013
NHTSA ID Number: 10496496

 

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

Tire Brand NameTire Line / Tire Size Production Dates

• TOYOTOYO -

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYO TIRES U.S.A. CORP , TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH6CS...

SUMMARY:

MY HUSBAND AND I WERE DRIVING ALONG EL CAMINO REAL IN SOUTH SAN FRANCISCO CALIFORNIA WHEN WE HEARD A VERY LOUD BANG AND OUR CAR SWAYED TO THE RIGHT AND ALMOST HIT A BYSTANDER. THE REAR PASSENGER RIGHT TIRE BLEW OUT AT NO APPARENT REASONS. THERE WAS A BIG CRACK OF 3 TO 4 INCHES ON THE SIDE (INSIDE PART) OF THIS TIRE. WE BROUGHT OUR CAR TO MELODY TOYOTA TELLING THEM THAT IT WAS A DEFECTIVE TIRE BECAUSE THERE WAS NO SIGNS OF NAILS OR ANY OTHER OBJECTS THAT WILL CAUSE THE TIRE TO BLOW OUT. FORTUNATELY, WE DECIDED NOT TO TAKE THE FREEWAY THIS TIME OR ELSE WE WILL BE IN A BIG ACCIDENT. MELODY TOYOTA TOLD US THAT IT WAS DUE TO OUTSIDE INFLUENCE BUT THEY ARE NOT SURE ABOUT IT BECAUSE YOU CAN SEE THE SURFACE WAS SO SMOOTH AND NO MARKS OF ANY OBJECTS HITTING IT. IT LOOKED THAT IT CAME FROM THE INSIDE OF THE TIRE. THEY DECIDED TO SEND THE TIRE TO THE MANUFACTURER (TOYO BRAND) TO INVESTIGATE. OUR WORRY THE TIRE MANUFACTURER WILL TRY TO PROTECT THEMSELVES AND THEY WILL RULE THAT IT WAS DUE TO OUTSIDE INFLUENCE. GRANTING IT WAS DUE TO OUTSIDE INFLUENCE THE TIRE SHOULD DEFLATE SLOWLY AND NOT A SUDDEN LOUD BURST. WE ARE REPORTING THIS BECAUSE WE WANT TO SAVE THOUSANDS OF LIVES WHO HAVE THIS BRAND OF TIRES. FORTUNATELY, NOTHING BAD HAPPENED TO US AND THE BYSTANDER. I WAS REQUESTING THE DEALER TO REPLACE ALL OUR TIRES BECAUSE WE HAVE NO PEACE OF MIND DRIVING WITH THESE TIRES. BY THE WAY, OUR CAR IS A BRAND NEW CARTOYOTA HIGHLANDER 2012 THAT WE BOUGHT ONLY LAST JUNE OF 2012, IT WAS AN 8 MONTH-OLD CAR. WHAT REALLY UPSETS ME THE DEALER WAS SELLING ME A SPARE TIRE FOR $300. WHY SHOULD WE PAY $300 WHEN WE ALMOST GOT INTO ACCIDENT?SO, AT THIS TIME WE'RE STILL WAITING WHAT WILL BE THEIR FINDINGS. I HOPE THEY WILL BE HONEST ABOUT IT. I TOOK SEVERAL PICTURES OF THE DAMAGED TIRE FOR THE RECORD. *TR

 

Date Complaint Filed: 02/04/2013
Component(s): ENGINE , VEHICLE SPEED CONTROL

Date of Incident: 02/04/2013
NHTSA ID Number: 10496355

 

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH5CS...

SUMMARY:

WHEN STOPPING THE AUTO ON 3 OCCASIONS THE ENGINE BEGAN RACING VERY STRONGLY....UPDATED 02/07/13 *BF *TR HOWEVER, WHILE THE HIGHLANDER WAS BEING CHECKED, THE CONSUMER AND HER HUSBAND EXPERIENCED SUDDEN ACCELERATION WHILE DRIVING A TOYOTA CAMRY LOANER, CAUSING A CRASH AND PERSONAL INJURY. UPDATD 02/11/13

Name	Description	Size(KB)

Date Complaint Filed: 01/29/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 11/16/2012
NHTSA ID Number: 10495051

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3EH0CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ENTERING THE DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE HOUSE. THE VEHICLE FUNCTIONED NORMALLY WHILE REVERSING BUT UPON SHIFTING BACK INTO DRIVE, THE VEHICLE AGAIN ACCELERATED AND CRASHED INTO THE HOUSE. THE VEHICLE WAS THEN PLACED INTO REVERSE AND THEN CAME TO A STOP WHEN IT CRASHED INTO A CURB, CAUSING THE AXLE TO FRACTURE. THE DRIVER DID NOT SUFFER ANY INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INSPECTED BY THE MANUFACTURER WHO STATED THAT THERE WAS NO EVIDENCE OF A DEFECT. THE FAILURE AND CURRENT MILEAGE WAS 8,900. UPDATED 2/21/13 *CN

 

Name	Description	Size(KB)

Date Complaint Filed: 01/17/2013
Component(s): EXTERIOR LIGHTING

Date of Incident: 11/06/2012
NHTSA ID Number: 10493322

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH9CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TOO DIM, MAKING IT DIFFICULT FOR NIGHT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND ADJUSTED THE LIGHTS HOWEVER, THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 4,000. ... UPDATED 02/27/13 *BF UPDATED 03/04/13

Date Complaint Filed: 12/18/2012
Component(s): ELECTRICAL SYSTEM , ENGINE , EXTERIOR LIGHTING , VISIBILITY/WIPER

Date of Incident: 08/03/2012
NHTSA ID Number: 10489150

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH3CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND STEERING TO THE RIGHT, THE ENGINE SUDDENLY EMITTED AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD NOT SHUT OFF INTERMITTENTLY WHEN POWERING OFF THE VEHICLE. IN ADDITION, THE DEFROSTER FOR THE REAR WINDOW WOULD NOT FUNCTION PROPERLY, CAUSING THE WINDOWS TO REMAIN FOGGY FOR A LONG PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,300. UPDATED 1/29/13 *CN

 

Name	Description	Size(KB)

 

Date Complaint Filed: 09/03/2012
Component(s): SERVICE BRAKES , VEHICLE SPEED CONTROL

Date of Incident: 08/15/2012
NHTSA ID Number: 10473682

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDZA3EH7CS...

SUMMARY:

LIGHT TURNED RED. I ATTEMPTED TO STOP. BRAKE PEDAL WAS ROCK HARD NO RESPONSE. TWO MORE ATTEMPTS USELESS. I JUST CONTINUED ACROSS THE INTERSECTION AND THERE WAS NO FURTHER EVENT. THIS WAS THE THIRD EVENT FOR THIS CAR. I REFUSE TO DRIVE IT AGAIN. I AM AWAITING A RESOLUTION FROM TOYOTA UNDER A CALIFORNIA LEMON LAW DISPUTE. *TR

Date Complaint Filed: 08/16/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 08/13/2012
NHTSA ID Number: 10470867

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3EH2CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED AND WENT OVER THE CURB. THE CONTACT APPLIED THE BRAKE WITH BOTH FEET AND SHIFTED INTO PARK IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 11,500.

 

Date Complaint Filed: 08/02/2012
Component(s): ELECTRICAL SYSTEM

Date of Incident: 08/02/2012
NHTSA ID Number: 10469001

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH1CS...

SUMMARY:

THE 2012 HIGHLANDER SPEEDOMETER CONSISTENTLY SHOWS 3 MILES OVER THE ACTUAL SPEED, AS COMPARE TO VARIOUS HIGHWAY SPEED MONITORS AND COMMERCIAL GPS SPEED INDICATORS. HOWEVER, TOYOTA DEALER AND HEADQUARTER SAID THE SPEEDOMETER IS WITHIN PERFORMANCE SPECIFICATION. I BELIEVE THIS COULD BE A SAFETY ISSUE AS DRIVER MAY NOT BE SURE OF THE ACTUAL SPEED OF THE VEHICLE. *TR

 

Date Complaint Filed: 07/27/2012
Component(s): POWER TRAIN , VEHICLE SPEED CONTROL

Date of Incident: 06/29/2012
NHTSA ID Number: 10467938

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDZA3EH7CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED TO BRAKE BUT THE VEHICLE ACCELERATED RAPIDLY INSTEAD. SHE ATTEMPTED TO APPLY THE BRAKE HOWEVER THE BRAKE PEDAL HAD BECOME VERY STIFF. SHE HAD TO APPLY EXTREME PRESSURE TO THE BRAKE AND THE VEHICLE STOPPED 15 FEET LATER. SHE SHIFTED INTO NEUTRAL AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN IDLE UP CLUTCH DEFECT, WHICH OCCURRED AT LOW SPEEDS AND WHEN THE AIR CONDITIONER WAS ACTIVATED. THE DEALER WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 6,200 AND CURRENT MILEAGE WAS 6,800. UPDATED 08/28/12*LJ THE CONSUMER STATED THE VEHICLE BEGAN TO MOVE FORWARD AND THE ENGINE REACHED 1600 RPM EVEN THOUGH SHE WAS ONLY DRIVING 10 MPH. THE BRAKE PEDAL BECAME HARD AND THE VEHICLE WOULD NOT STOP. SHE SHIFTED INTO NEUTRAL AND APPLIED THE BRAKES AGAIN AND THE VEHICLE STOPPED. SHE THEN SHUT OFF THE IGNITION AND WAITED ABOUT 7-10 MINUTES.

Date Complaint Filed: 07/18/2012
Component(s): POWER TRAIN , SERVICE BRAKES, HYDRAULIC

Date of Incident: 07/17/2012
NHTSA ID Number: 10466502

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH2CS...

SUMMARY:

AFTER PULLING INTO A PARKING SPACE, THEN BRAKING, I BACKED UP TO REALIGN THE VEHICLE BETTER. WHEN I PULLED IN THIS TIME AND BRAKE, THE VEHICLE DID NOT STOP. I CONTINUED TO PUT MY FOOT ON THE BRAKE REPEATEDLY, BUT THE VEHICLE STILL DID NOT STOP. THE ENGINE THEN REVVED UP AND ACCELERATED. AT THIS SAME TIME THE GEAR SHIFT WENT INTO NEUTRAL AND THEN BACK INTO DRIVE. THE VEHICLE FINALLY CAME TO A STOP AS IT HIT THE BUILDING IN FRONT OF ME, CAUSING DAMAGE TO THE BUILDING, AND THE FRONT OF MY VEHICLE. I WAS ABLE TO BACK UP THE VEHICLE AND PARK IT IN THE PARKING SPACE, WITH NOT PROBLEM BRAKING IT TO STOP THIS TIME. *TR

Date Complaint Filed: 05/29/2012
Component(s): ENGINE , FUEL/PROPULSION SYSTEM

Date of Incident: 05/23/2012
NHTSA ID Number: 10459879

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3EHXCS...

SUMMARY:

MY HIGHLANDER WAS AT THE AIRPORT FOR THREE DAYS PARKED. WHEN I WAS LEAVING THE LOT I WAS DRIVING SLOW IN THE LOT TO PAY MY PARKING. WHEN I GOT OUT OF THE LOT TO MAIN STREAM TRAFFIC I TRIED TO ACCELERATE AND THE CAR WOULD ONLY GO SLOW AS I KEPT PUSHING THE THROTTLE. THERE WERE CARS ON BOTH SIDES OF ME WITH NO ONE IN FRONT AND THEN THE CAR JUST TOOK OFF. IT DID STARTLE ME BECAUSE I WAS NOT EXPECTING THIS. THANK GOD NO ONE WAS IN FRONT OF ME BECAUSE I AM SURE I WOULD NOT HAVE REACTED FAST ENOUGH TO STOP BECAUSE OF THE RAPID ACCELERATION. SOMETHING IS WRONG WITH THE THROTTLE IN THESE VEHICLES. I DID NOT TAKE IT IN BECAUSE I AM SURE THEY WOULD NOT HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THIS HAS ONLY HAPPEN ONCE AND I HOPE IT DOESN'T HAPPEN AGAIN. *TR

 

Date Complaint Filed: 05/17/2012
Component(s): SERVICE BRAKES

Date of Incident: 11/08/2011
NHTSA ID Number: 10458807

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3EHXCS...

SUMMARY:

THE CAR WILL NOT HOLD WHEN PARKED ON A STEEP INCLINE. NOT EVEN IN MY DRIVEWAY AT HOME. ESPECIALLY IF THERE ARE PEOPLE IN THE CAR BECAUSE OF THE ADDED WEIGHT. THEY ADJUSTED IT THE FIRST TIME AND SAID IT WOULD BE FINE. THAT ONLY LASTED A MONTH. TOOK IT IN AGAIN AND THEY SAID NOTHING WAS WRONG BUT THEY ADJUSTED IT MORE. TECH SAID THEY MIGHT HAVE TO CHARGE ME BECAUSE IT IS GOING TO WEAR OUT THE PARKING BRAKE PADS. NEVER HAD SOME THING LIKE THIS HAPPEN IN ANY VEHICLE I HAVE OWNED. IT CURRENTLY IS NOT HOLDING SO I APPLY THE BRAKE TO THE FLOOR AND THEN PUT IT IN PARK. NOT A GOOD PRACTICE. *TR

 

Date Complaint Filed: 05/01/2012
Component(s): SERVICE BRAKES , VEHICLE SPEED CONTROL

Date of Incident: 04/30/2012
NHTSA ID Number: 10457095

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3EH9CS...

SUMMARY:

WHILE PULLING INTO A PARKING STALL IN A PRIVATE PARKING LOT, MY HIGHLANDER SUDDENLY ACCELERATED AND I HAD NO BRAKES AT ALL! MY HIGHLANDER WENT UP OVER THE CURB WHICH CAUSED THE VEHICLE TO SLOW. I HAD BRAKES AGAIN AND WAS ABLE TO APPLY THE BRAKE, COMING TO A SAFE STOP. NOT BEFORE SLASHING MY LEFT FRONT TIRE AND BENDING MY TIRE RIM. THANKFULLY NO ONE WAS INJURED. *JS

 

Date Complaint Filed: 04/30/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 04/27/2012
NHTSA ID Number: 10456842

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDZA3EH7CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN EXCESSIVE VIBRATION. THE CONTACT THEN ENGAGED THE BRAKE PEDAL WHICH WAS UNRESPONSIVE. THE ENGINE RMPS INCREASED UP TO 3,000. THE BRAKE PEDAL WAS APPLIED REPEATEDLY AND THE GEAR WAS SHIFTED INTO NEUTRAL AND THEN BACK INTO DRIVE. THE VEHICLE BEGAN TO UNINTENDEDLY ACCELERATE. THE VEHICLE EVENTUALLY CAME TO A STOP. THE CONTACT WAS ABLE TO RESUME DRIVING TO THE DESTINATION AT A REDUCED SPEED. THE MANUFACTURER WAS NOT NOTIFIED OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Date Complaint Filed: 04/09/2012
Component(s): AIR BAGS

Date of Incident: 04/08/2012
NHTSA ID Number: 10454532

 

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3EH7CS...

SUMMARY:

DRIVERS AIRBAG FAILED TO DEPLOY IN ACCIDENT. FRONT END CRUSHED, PROBABLY $20,000 DAMAGE TO FRONT END ALTHOUGH TOW TRUCK DRIVER SAID IT WAS TOTALED. WIFE WAS DRIVING AND COULD HAVE BEEN INJURED IF SEAT BELT HAD FAILED ALSO. *TR

 

Date Complaint Filed: 02/18/2012
Component(s): ENGINE AND ENGINE COOLING

Date of Incident: 02/18/2012
NHTSA ID Number: 10448434

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

OCCASIONALLY, AFTER COMING TO A STOP, AND THEN TAKING OFF AND TURNING EITHER RIGHT OR LEFT, THE ENGINE WILL LOSE POWER FOR A FEW SECONDS. THE ENGINE DOES NOT SHUT OFF, IT JUST SLOWS DOWN TO JUST ABOVE IDLE SPEED FOR 3 OR 4 SECONDS AND THEN RESUMES NORMAL ACCELERATION OPERATION. *TR

 

Date Complaint Filed: 02/16/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 11/03/2011
NHTSA ID Number: 10448197

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH5CS...

SUMMARY:

WHILE PULLING INTO PARKING SPACE IN PRIVATE SHOPPING MALL AT SLOW RATE OF SPEED THE VEHICLE SUDDENLY AND WITHOUT WARNING RAPIDLY ACCELERATED FORWARD INTO VEHICLE PARKED DIRECTLY IN FRONT OF MY VEHICLE. MY VEHICLE WENT UP AND OVER PARKED VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. NO ONE WAS HURT IN THIS ACCIDENT AND NO POLICE REPORT WAS MADE AS IT WAS ON PRIVATE PROPERTY. COMPLAINT WAS MADE TO TOYOTA WHO INVESTIGATED AND TOYOTA DETERMINED THAT NO VEHICLE DEFECT OR DESIGN EXISTED AND REFUSED TO OFFER ANY ASSISTANCE. MY WIFE WHO WAS DRIVING THE VEHICLE HAS NEVER HAD AN ACCIDENT AND SWEARS AS TO THE FACTS. SHE DID NOT CONTRIBUTE AT ALL TO THIS ACCIDENT. TOYOTA IS MARKETING A DEFECTIVE VEHICLE WHICH WILL EVENTUALLY AND UNFORTUNATELY RESULT IN DEATH OR SERIOUS INJURY IF THEY ARE NOT NOW HELD ACCOUNTABLE. *TR

 

 

2012 Toyota Highlander Hybrid from NHTSA web site:

 

Date Complaint Filed: 03/22/2013
Component(s): FUEL SYSTEM, OTHER

Date of Incident: 03/22/2013
NHTSA ID Number: 10504203

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER HYBRID2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTEDC3EH8C2...

SUMMARY:

TOOK THE VEHICLE IN FOR THE 15,000 MILES CHECK UP. THIS VEHICLE ISN'T EVEN A YEAR OLD. THEY TOLD US THE FUEL TANK CHARCOAL CANISTER WAS CRACKED, HOWEVER THE PLASTIC SHROWD WAS NOT. THE DEALER WANTED $1,100 DOLLARS TO FIX THIS. THIS SHOULD BE COVERED UNDER WARRANTY. HOW COULD THIS CAR LESS THAN 20,000 MILES AND LESS THAN A YEAR OLD HAVE A CRACKED CANISTER, WITHOUT THE SHROWD BEING CRACKED. DEALER SAID THIS WAS NOT COVERED UNDER WARRANTY. THIS IS A DEFECT THEN THAT SHOULD BE COVERED BY A RECALL. *TR