Toyota 2012 RAV4

What do these Toyota accidents add to our insurance costs?


Below are only 2012 Toyota RAV4 complaints from the NHTSA web site ---

Date Complaint Filed: 04/12/2013
Component(s): AIR BAGS

Date of Incident: 01/16/2010
NHTSA ID Number: 10506049

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV7CW...

SUMMARY:

I READ IN THE NEWS TWO DAYS AGOI THAT MY TOYOTA RAV4 PURCHASED 9/7/12 WAS PUT ON RECALL FROM THE TOYOTA COMPANY ON JAN. 16, 2013 FOR AN AIRBAG PROBLEM. NO ONE HAS CONTACTED ME ON THIS MATTER. I HAVE ATTEMPTED TO CONTACT TOYOTA IN REFERENCE TO THIS PROBLEM BUT NO ONE HAS RETURNED AN ANSWER. PLEASE ADVISE THANK YOU CHARLES M KEMP

 

Date Complaint Filed: 03/14/2013
Component(s): SERVICE BRAKES , VEHICLE SPEED CONTROL

Date of Incident: 03/06/2013
NHTSA ID Number: 10503053

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV0CW...

SUMMARY:

2012 RAV4, SECOND INCIDENT, 1ST WAS DISMISSED. WAS DRIVING APPROX 20 MPH IN A 35MPH BUSINESS DISTRICT ON 4 LANE STREET. PRESSED BRAKE WITH RIGHT FOOT TO DECELERATE FOR STOP LIGHT & CAR IN FRONT OF ME, CAR SUDDENLY SURGED FORWARD WITH ENGINE REVVING. I DEPRESSED BRAKE FURTHER WITH MORE STRENGTH AND TOOK LEFT FOOT AND PLACE ON TOP OF RIGHT FOOT. HAD THE FEELING THE ACCELERATOR PEDAL WAS MOVING AS WELL BUT WASN'T TOUCHING IT. CAR CONTINUED TO JERK FORWARD, ENGINE REVVING, WITH BRAKES PARTIALLY ENGAGED FOR APPROX. 20 FEET. THEN ENGINE SHUT OFF COMPLETELY AND BRAKES FULLY ENGAGED STOPPING THE CAR. WAS INCHES FROM CAR IN FRONT. RESTARTED CAR AND FINISHED DRIVE HOME. CHECKED CAR MATS BUT STILL IN PLACE ON BRACKETS. HAD CAR TOWED TO TOYOTA DEALERSHIP. THEY FOUND NO UNINTENDED ACCELERATION BUT DID FIND THAT BOTH BRAKE AND ACCELERATOR PEDALS HAD BEEN DEPRESSED. SUGGESTED I MUST HAVE STEPPED ON BOTH ACCIDENTALLY. NOT A CHANCE. WAS WELL AWARE OF FOOT/FEET PLACEMENT. SERVICE MGR SHOWED ME WHAT TO DO "SHOULD THIS HAPPEN AGAIN." EXCUSE ME?! TOLD TO SHIFT INTO NEUTRAL FOR BRAKES TO ENGAGE OR ANOTHER GEAR TO STALL THE ENGINE AND STOP THE CAR. 1 WK LATER, REGIONAL INSPECTOR SPENT DAY W/CAR AND REPORTED NOTHING WRONG. DID SHOW BOTH PEDALS DEPRESSED AT SAME TIME LONG ENOUGH TO TRIP SENSOR BUT NOTHING WAS WRONG. DEALER SUGGESTED I REPORT TO TOYOTA. REPORTED INCIDENT TO TOYOTA CUSTOMER EXPERIENCE CENTER. NOT HAPPY. 2 INCIDENTS, OTHER REPORTS ONLINE, AND IT'S A 2012 THAT WASN'T SUPPOSED TO DO THIS. FEEL LUCKY I DIDN'T REAR END SOMEONE, ESPECIALLY AS THE CAR DIDN'T SLOW VERY MUCH UNTIL IT DIED. SCARED SILLY FOR NEXT TIME. DO NOT WANT MY RAV. AM BEING TOLD CAR IS PERFECTLY SAFE BUT NO ONE AT DEALERSHIP WOULD SIGN STATEMENT SAYING I WAS SAFE AND THIS WOULDN'T HAPPEN AGAIN. HMMM. WANT THEM TO TAKE CAR BACK! PURCHASED NEW IN OCT. 2012 W/LESS THAN 10 MILES ON IT. *TR

 

Date Complaint Filed: 03/14/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 02/07/2013
NHTSA ID Number: 10503003

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND APPROACHING A STOP SIGNAL WHEN THERE WAS AN ABNORMAL INCREASE IN ACCELERATION. THE ENGINE RPMS INCREASED RAPIDLY. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED AS NORMAL. THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO DETECT A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 190. THE VIN WAS UNAVAILABLE.  

 

Date Complaint Filed: 03/05/2013
Component(s): SERVICE BRAKES

Date of Incident: 02/26/2013
NHTSA ID Number: 10501393

 

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

MADE A RIGHT TURN AFTER STOPPED AT RED LITE. COMING UP TO LINE OF TRAFFIC STOPPED AT ANOTHER LITE I STEPPED ON BRAKE AND IT FELT LIKE IT WAS GOING DOWN THREE TIMES WHILE CAR CONTINUED TO ACCELERATE. I HIT THE CAR IN FRONT OF ME. POLICE REPORT FILED. MY FRONT BUMPER WAS DAMAGED. TOOK CAR TO DEALER NEXT DAY THEY WOULD NOT LOOK AT IT AND WAS TOLD TO CALL THEIR CUSTOMER SERVICE WHO WOULD ARRANGE AN INDEPENDENT INSPECTION. THIS WAS DONE AND I'M WAITING FOR A CALL FROM THEM TO SET DATE FOR INSPECTION. *TR

 

Date Complaint Filed: 02/26/2013
Component(s): SERVICE BRAKES

Date of Incident: 02/24/2013
NHTSA ID Number: 10500175

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3DK4DV8CW...

SUMMARY:

I JUST READ ABOUT SOMEONE IN CANTON,ILLINOIS WHO SEEMS TO HAVE THE SAME ISSUE AS MINE; WE HAVE A 2012 ( MANUFACTURED IN JULY 2012, PURCHASED IN AUGUST 2012, ) RAV4 LIMITED WITH A V-6, THE FIRST TIME I HAD A STOPPING PROBLEM WAS ABOUT 2 MONTHS AGO, WHEN PRESSING ON THE BRAKE PEDAL THE ENGINE RPM WENT TO ABOUT 3,000 AND I COULD NOT STOP THE VEHICLE , SO PUSHED THE START BUTTON TO SHUT IT DOWN, ATTEMPTED TO REPEAT THIS PROBLEM WHEN STOPPED, WITH THE SELECTOR IN PARK I NOTED IF MY FOOT WAS SLIGHTLY AT AN ANGLE WHEN PRESSING ON THE BRAKE PEDAL , IT WOULD CATCH THE ACCELERATOR PEDAL AT THE SAME TIME, WOULD RUN THE RPM UP TO 3,000 OR MORE DEPENDING ON HOW MUCH PRESSURE WAS APPLIED TO THE BRAKE PEDAL, I AM SURE THERE A NUMBER OF PEOPLE WHO WEAR SIZE 12 SHOES, MY WIFE DRIVES THIS VEHICLE MOST OF THE TIME; THIS HAPPENED AGAIN ON THE 23RD OF FEBRUARY AT A TRAFFIC LIGHT WITH A CAMERA, I OVERSHOT THE LIMIT LINE , MAY GET A CITATION IN THE MAIL? HAVE PREVIOUSLY DOCUMENTED THIS WITH TOYOTA CUSTOMER SERVICE, JUST TO GET THE STANDARD RESPONSE THAT THERE HAVE BEEN NO COMPLAINTS ABOUT THIS PROBLEM AND THEY ARE CONFIDANT THERE IS NO PROBLEMS WITH THIS DESIGN ; MY EXPERIENCE INDICATES THERE IS SERIOUS PROBLEM WITH THE BRAKE AND ACCELERATOR PEDAL EITHER BEING TOO CLOSE OR AT THE SAME HEIGHT , SOMEONE WILL BE INJURED OR KILLED AT SOME POINT , THE 269 HP ENGINE OVER RIDES THE BRAKE SYSTEM , MINE HAS SMOKED THE FIRST TIME IT HAPPENED .; I ALSO NOTIFIED OUR LOCAL TOYOTA DEALERSHIP IN AURORA, COLORADO , THE SERVICE MANAGER IS LOOKING INTO THIS , MY THOUGHTS IN LIGHT OF ALL THE PREVIOUS PROBLEMS WITH STUCK GAS PEDALS , THIS SHOULD BE RESOLVED QUICKLY . *TR

 

Date Complaint Filed: 01/27/2013
Component(s): AIR BAGS , SERVICE BRAKES , VEHICLE SPEED CONTROL

Date of Incident: 01/11/2013
NHTSA ID Number: 10494883

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DVXCW...

SUMMARY:

WHILE ATTEMPTING TO ROLL THE VEHICLE FORWARD TO CLEAR A DOORWAY, THE VEHICLE JUMPED FORWARD ABOUT 6 FEET. AT THAT TIME I PULLED MY FOOT OFF THE GAS AND PUSHED THE BRAKE PEDAL TO THE FLOOR. THE VEHICLE STOPPED MOMENTARILY, THEN BEGAN TO ACCELERATE PICKING UP SPEED RAPIDLY AS EVIDENCED BY THE REVVING OF THE ENGINE. I CONTINUED TO PUMP THE BRAKE SINCE HOLDING IT TO THE FLOOR WAS DOING NOTHING. BY THIS TIME I HAD GONE THROUGH A CHAIN LINK FENCE, THROUGH A DITCH OVER A CURB AND CONTINUED TO PICK UP SPEED TO PASS THROUGH A CONCRETE BLOCK WALL AND INTO THE BACK OF A PARKED R.,THE VEHICLE IMPALING ITSELF ON THE STEEL PIPES OF A MOTORCYCLE CARRIER ATTACHED TO THE BACK OF THE R.V. THE VEHICLE COULD NOT MOVE ANY FURTHER BUT THE ENGINE WAS STILL REVVING. NEEDLESS TO SAY THE RAV4 WAS TOTALED AND AMAZINGLY I SUFFERED ONLY MINOR BUMPS AND BRUISES. AT NO TIME DID ANY OF THE AIR BAGS DEPLOY. *TR

 

Date Complaint Filed: 01/15/2013
Component(s): ELECTRICAL SYSTEM , VEHICLE SPEED CONTROL

Date of Incident: 03/05/2012
NHTSA ID Number: 10493030

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV1CW...

SUMMARY:

ABRUPT SPEED CHANGES IN NORMAL SPEED AND CRUISE CONTROL, RADIO AND CLOCK FLASHING OCCASIONALLY, LOW TIRE PRESSURE CONSTANTLY, DAMAGE IN AIR CONDITIONING. *TR

 

Date Complaint Filed: 01/10/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 01/07/2013
NHTSA ID Number: 10492106

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BK4DV8CW...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO DECELERATE AND THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT THE RPMS INCREASED GREATLY. THE BRAKES FAILED TO RESPOND TO DECELERATION ATTEMPTS AND THE VEHICLE CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WILL INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

 

Date Complaint Filed: 01/06/2013
Component(s): POWER TRAIN

Date of Incident: 01/01/2013
NHTSA ID Number: 10491595

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

AFTER OWNING MY NEW 2012 RAV 4 FOR ONLY 3 DAYS, I VISITED A FRIEND'S HOUSE AND ATTEMPTED TO PARK MY CAR ON A SLIGHTLY SLOPED DRIVEWAY. I GOT OUT OF MY CAR AFTER TURNING OFF THE PUSH BUTTON START BUT NEGLECTED TO PUT THE CAR IN PARK. AS I WAS GETTING OUT OF THE CAR, SOMEONE SHOUTED, "YOUR CAR IS ROLLING - STEP ON THE BRAKE!". BY THE TIME I WAS ABLE TO REENTER THE CAR, IT HAD ALREADY ROLLED INTO ANOTHER VEHICLE IN FRONT OF IT. MY RAV 4 WAS DAMAGED, AS WAS THE VW PASSAT WAGON IT RAN INTO. THE DAMAGE TO MY BRAND NEW CAR IS ESTIMATED TO BE $1000. THE DAMAGE ESTIMATE TO THE OTHER CAR IS NOT KNOW YET BUT AT LEAST IN THAT VICINITY. LUCKILY, NO ONE WAS IN BETWEEN THE 2 CARS. THIS IS OBVIOUSLY A HUGE SAFETY CONCERN. *TR

 

 

Date Complaint Filed: 12/24/2012
Component(s): AIR BAGS , SERVICE BRAKES , STEERING , STRUCTURE

Date of Incident: 12/21/2012
NHTSA ID Number: 10490026

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. I WENT AROUND ONE CAR STOPPED IN MY LANE TO AVOID HITTING IT FROM BEHIND. I WENT AROUND ON THE SHOULDER. I CONTINUED TO PUMP THE BRAKE. IMMEDIATELY IN FRONT OF ME WAS A SIERRA 4X 4 THAT WAS PERPENDICULAR TO THE LANE OF TRAFFIC AND IT WAS ALSO BLOCKING THE SHOULDER. I PLOWED INTO IT ABOUT THE MIDDLE OF THE TRUCK AT A RATE OF ANYWHERE OF 25 - 30 MPH. MY AIRBAGS DID NOT DEPLOY. MY DOG AND I WERE BOTH RESTRAINED AND WE SUFFERED NO INJURIES. MY CAR IS IN ALL LIKELIHOOD TOTALED. *TR

 

Date Complaint Filed: 12/10/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 10/30/2012
NHTSA ID Number: 10487818

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV7CW...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE RPMS INCREASED DRASTICALLY. THE CONTACT DECELERATED AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS MANUFACTURED CORRECTLY AND TO PLACE THE VEHICLE IN NEUTRAL WHENEVER THE FAILURE OCCURRED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FAILURE ONLY OCCURRED AT LOW SPEEDS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250. ..UPDATED 01/16/2013 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 1/25/2013 *JS

 

Name	Description	Size(KB)

 

Date Complaint Filed: 11/12/2012
Component(s): SERVICE BRAKES

Date of Incident: 11/07/2012
NHTSA ID Number: 10484006

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV8CW...

SUMMARY:

DRIVING IN RUSH HOUR TRAFFIC AND BRAKING FOR CAR IN FRONT OF ME BUT NOTHING HAPPENED. READJUSTED MYSELF AND PRESSED HARDER ON BRAKES BUT STILL ROLLING. BRAKES TO FLOOR BUT STILL MOVING. HAD BRAKE PRESSED TO FLOOR AND ENDED UP ROLLING INTO CAR IN FRONT OF ME. MINOR SCRATCHES ON MY FRONT BUT NONE ON CAR AHEAD OF ME. GOT OUT BECAUSE I THOUGHT SOMEONE HIT ME FROM BEHIND BECAUSE COULDN'T EXPLAIN WHY I COULDN'T STOP. NO DAMAGE TO REAR. GOT BACK IN CAR AND DROVE HOME. BRAKES WORKED FINE SINCE. TOOK CAR TO DEALERSHIP ON SATURDAY BUT THEY COULD NOT FIND ANYTHING WRONG WITH THEM. UNSURE WHAT HAPPENED BUT I DID NOT SLAM ON BRAKES AND WAS ALERT AND PAYING ATTENTION WHEN BRAKES FAILED MOMENTARILY. DEALERSHIP ASSURED ME CAR WAS FINE. HASN'T HAPPENED SINCE. NOT SURE WHAT TO DO BUT SOMEONE FROM A RAV4 SITE SAID I SHOULD POST HERE. *TR

 

Date Complaint Filed: 11/09/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 10/17/2012
NHTSA ID Number: 10483853

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV1CW...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED AS THE BRAKES WERE DEPRESSED. THE CONTACT APPLIED THE BRAKES HARDER AND THE VEHICLE STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND SENT SOMEONE TO FURTHER INSPECT THE VEHICLE BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 200. THE VIN WAS UNAVAILABLE. UPDATED 12/19/12 *CN THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 1/9/2013 *JS

 

Name	Description	Size(KB)

Date Complaint Filed: 11/02/2012
Component(s): ENGINE , VEHICLE SPEED CONTROL

Date of Incident: 11/02/2012
NHTSA ID Number: 10483211

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV4CW...

SUMMARY:

I WAS STOPPED AT A STOP SIGN WAITING TO MAKE A RIGHT HAND TURN. A CAR WAS COMING FROM THE LEFT. WITH MY FOOT ON THE BRAKE, THE CAR FELT AS IF IT WERE GOING TO TAKE OFF. I PUSHED MY FOOT ON THE BRAKE PEDAL AS FAR DOWN AS I COULD. LUCKILY, THE APPROACHING CAR TURNED DOWN THE STREET I WAS STOPPED ON AND I WAS ABLE TO TURN RIGHT. AS SOON AS I TOOK MY FOOT OFF THE BRAKE THE CAR SURGED FORWARD LIKE THE GAS PEDAL WAS STUCK. THIS HAPPENED ABOUT ONE QUARTER MILE FROM MY HOUSE. I MADE IT HOME SAFELY. AFTER I GOT IN THE DRIVEWAY, I TURNED OFF THE ENGINE AND RESTARTED THE CAR BACK UP AGAIN. I DROVE IT UP AND DOWN THE DRIVEWAY A FEW TIMES AND IT WAS FINE. MY HUSBAND CHECKED THE FLOOR MAT AND IT WAS IN PLACE. VERY SCARY! *TR

 

Date Complaint Filed: 10/21/2012
Component(s): VISIBILITY

Date of Incident: 10/21/2012
NHTSA ID Number: 10481329

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:1
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BK4DV0CW...

SUMMARY:

DRIVER SIDE WINDOW SPONTANEOUSLY EXPLODED AND SHATTERED, SENDING GLASS PARTICLES THROUGHOUT THE PASSENGER COMPARTMENT. DRIVER SUSTAINED SMALL CUT TO LEFT MIDDLE FINGER. ROAD CONDITIONS WERE SUNNY AND DRY WITHOUT ROAD HAZARDS. NO OTHER VEHICLES IN VICINITY. NO GRAVEL ON ROAD. WINDOW APPEARED TO BE INTACT PRIOR TO THIS SPONTANEOUS INCIDENT. *TR

 

Date Complaint Filed: 10/15/2012
Component(s): SEATS

Date of Incident: 07/26/2012
NHTSA ID Number: 10480631

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMBF4DV9CD...

SUMMARY:

THE HEAD RESTRAINT WILL NOT LET ME SIT UP COMFORTABLY. IT PUSHES MY HEAD FORWARD CAUSING NECK PAIN. CAN'T JUST LEAN SEAT BACK MORE AS SOME SUGGEST. THAT WOULD JUST DECREASE THE INADEQUATE BACK SUPPORT IN THE SEAT EVEN FURTHER! *TR

Date Complaint Filed: 09/25/2012
Component(s): POWER TRAIN

Date of Incident: 09/12/2012
NHTSA ID Number: 10476964

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:1
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3DF4DV5CW...

SUMMARY:

I PARKED MY CAR IN RESIDENTIAL NEIGHBORHOOD AND PROCEEDED TO CROSS STREET WITH MY CAR PARKED BEHIND ME. THANKFULLY A MAN FACING CAR YELLED "YOUR CAR!" MY NEW CAR WAS ROLLING DOWN THE STREET BACKWARDS, GAINING SPEED DOWN THE INCLINE, HEADED FOR CURB, SIDEWALK AND HUGE TREE. I CHASED THE CAR DOWN THE STREET, GOT DOOR OPEN, JUMPED INSIDE VEHICLE AS IT WAS MOVING AND SLAMMED ON BRAKE, INJURING MY BACK AND SHOULDER IN THE PROCESS. THE PUSH-BUTTON START ALLOWED CAR TO "FREE-WHEEL" OUT OF CONTROL WHEN TURNED OFF, LEFT IN DRIVE, AND KEY LEFT IN CAR. I AM IN AND OUT OF CAR MANY TIMES A DAY. NO OTHER CAR I HAVE EVER OWNED WILL ALLOW ME, WITHOUT WARNING, TO LEAVE CAR IF LEFT IN "DRIVE". I WAS NOT INFORMED BY TOYOTA THAT PUSH-BUTTON IGNITION WOULD ALLOW MY CAR TO BECOME A POTENTIAL WEAPON, FREE WHEELING, IF LEFT IN DRIVE AND UNATTENDED. I WOULD LIKE THIS SITUATION TO BE REMEDIED TO SAVE LIVES AND PROPERTY DAMAGE. EVEN AFTER GOING THROUGH THIS FRIGHTENING EXPERIENCE, I CANNOT BE SURE IT WON'T HAPPEN AGAIN WITHOUT AN EFFECTIVE WARNING SYSTEM. *TR

 

Date Complaint Filed: 09/17/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 06/27/2012
NHTSA ID Number: 10475613

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3DK4DV0CW...

SUMMARY:

I PULLED INTO A LEFT TURN LANE TO MAKE A TURN. AS I WAS WAITING FOR ONCOMING TRAFFIC TO CLEAR THE CAR SUDDENLY SURGED FORWARD. I SLAMMED ON THE BRAKES. THAT STOPPED THE CAR. FORTUNATELY THERE WASN'T A CAR IN FRONT OF ME, OTHERWISE I WOULD HAVE HAD AN ACCIDENT. I WAS RIDING WITH MY COUSIN AND WE WERE TRAVELING ABOUT 25 MILES AN HOUR ON A BUSY STREET. THE CAR SURGED, MY COUSIN ASKED IF I HAD STEPPED ON THE GAS, I HADN'T. I IMMEDIATELY TOOK THE CAR TO THE TOYOTA DEALERSHIP. I TOLD THE TECH WHAT HAD HAPPENED, HE SAID THAT WAS IMPOSSIBLE. TOOK THE CAR FOR A SHORT DRIVE AND SAID THERE WAS NOTHING WRONG WITH THE CAR. IT CONTINUES TO HAPPEN PERIODICALLY. I HAVE ALSO NOTICED THIS WEEK THAT THE TRANSMISSION SEEMS TO LUG DOWN WHEN IT SHIFTS. I AM CONCERNED ABOUT THE OVERALL PERFORMANCE OF THIS CAR, NOT TO MENTION THE DEFECT IN THE PARALYZED WHITE PAINT. ONE TRIP THROUGH THE CAR WASH WITH NORMAL DIRT AND THE TOP LAYER OF PAINT CAME OFF IN ONE AREA. THE DEALERSHIP IS TO CALL ME WHEN THE REP COMES IN TO LOOK AT THE PAINT THAT WAS WEEKS AGO AND NO ONE HAS CALLED. *TR

 

Date Complaint Filed: 09/04/2012
Component(s): VISIBILITY/WIPER

Date of Incident: 09/03/2012
NHTSA ID Number: 10473831

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

I OPENED THE VEHICLE TRUNK TO PLACE A SMALL BOX INSIDE. WHEN I SHUT THE TRUNK DOOR, THE GLASS ON THE PASSENGER-SIDE, REAR QUARTER PANEL SHATTERED. THE LOCATION WAS PARTICULARLY TROUBLING BECAUSE THE WINDOW WAS LOCATED DIRECTLY BEHIND MY INFANT'S CAR SEAT. THERE WERE NO PRIOR SCRATCHES OR CRACKS ON THE PANE. ALSO, THERE WAS NOTHING ON OR NEAR THE GLASS THAT WOULD HAVE CONTRIBUTED TO THE INCIDENT. *TR

 

Date Complaint Filed: 09/01/2012
Component(s): SERVICE BRAKES

Date of Incident: 07/02/2012
NHTSA ID Number: 10473271

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV6CW...

SUMMARY:

THIS IS A LEASED CAR. THIS DATE WAS THE FIRST EPISODE OF A RECURRING PROBLEM. EACH TIME IT TOOK PLACE ON A LOCAL STREET. EACH TIME AS THE DRIVER ( MY WIFE OR MYSELF ) WAS STEPPING ON THE BRAKE TO BRING THE CAR TO A FULL STOP THE CAR SUDDENLY STARTED TO ACCELERATE. THIS FIRST INCIDENT WAS NOTEWORTHY BUT WAS ATTRIBUTED TO THE NEWNESS OF THE VEHICLE. THE THREE INCIDENTS THAT FOLLOWED WERE CONSIDERABLY WORSE. WE CONTACTED THE DEALER FROM WHOM THE CAR IS LEASED AND WERE TOLD TO BRING THE CAR IN . WE BROUGHT THE CAR IN ON AUGUST 23 AND PICKED IT UP ON AUGUST 30. AT THAT TIME WE WERE TOLD THAT THE CAR HAD BEEN TESTED AND NOTHING WA WRONG WITH IT. IN OTHER WORDS, TOYOTA HAS NO EXPLANATION OF WHY THESE FOUR INCIDENTS TOOK PLACE. THIS VEHICLE WAS PURCHASED SO THAT WE COULD SAFELY TRANSPORT OUR GRANDCHILDREN.THE LACK OF RESOLUTION OF THE PROBLEM LEAVES US WITH AN UNSAFE VEHICLE THAT WE WOULD NEVER USE FOR THE ORIGINAL INTENDED PURPOSE.THE AUGUST 29, 2012, WALL STREET JOURNAL COLUMN 'ME AND MY CAR' HAS A LETTER DESCRIBING A VERY SIMILAR PROBLEM ON A TOYOTA HIGHLANDER THAT WAS BROUGHT TO THE DEALER TWICE. EACH TIME THE LETTER WRITER WAS TOLD WHAT SEEMS TO BE TOYOTA'S STOCK ANSWER, "NOTHING IS WRONG'. THE WSJ COLUMNIST RESPONDS THAT ' COMPLAINTS ABOUT THE ELECTRONIC SPEEDCONTROL SYSTEMS ON TOYOTA (AND OTHER BRANDS )ARE FREQUENT'. HE GOES ON TO SUGGEST THAT FIGURING THE CAUSE WILL TAKE SEVERAL VISITS TO TOYOTA. NO ADDITIONAL VISITS WERE SCHEDULED OR EVEN SUGGESTED BY TOYOTA. *TR

Date Complaint Filed: 08/24/2012
Component(s): SUSPENSION

Date of Incident: 06/01/2012
NHTSA ID Number: 10472428

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMDK4DV3CD...

SUMMARY:

MY REAR SUSPENSION PERIODICALLY THUMPS A FEW MINUTES AFTER I START DRIVING THE VEHICLE AND IS MOST NOTICEABLE ON A DIRT ROADS. IT SOUNDS LIKE A ROCK IS HITTING THE UNDERSIDE OF THE CAR, BUT I KNOW IT IS NOT A ROCK! IT ONLY DOES IT ONCE. IT'S LIKE THE SUSPENSION IS BINDING AND THEN RELEASES AFTER A CERTAIN DISTANCE DOWN THE ROAD. *TR

 

Date Complaint Filed: 08/24/2012
Component(s): POWER TRAIN

Date of Incident: 05/01/2012
NHTSA ID Number: 10472426

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMDK4DV3CD...

SUMMARY:

MY 2012 HAS DONE THIS VIRTUALLY FROM DAY 1. WHEN BRAKING, THERE IS A SUDDEN ACCELERATION FOR 1/4 TO 1/2 SECOND AT THE TIME THE TRANSMISSION DOWNSHIFTS. I ALSO NOTICE IT WHILE DRIVING AT HIGH SPEEDS AND BRAKING. IT IS MORE DANGEROUS AT SLOWER SPEEDS ESPECIALLY WHEN BRAKING AT A LIGHT WITH SOMEONE IN FRONT OF YOU. IT FEELS LIKE YOU ARE PRESSING BOTH THE BRAKE AND ACCELERATOR AT THE SAME TIME. IT DOES NOT DO THIS ALL THE TIME. MAYBE ONCE OR TWICE A DAY. I THINK IT HAS TO DO WITH HOW HARD YOU BRAKE AND WHAT SPEED YOU ARE GOING. IT IS MOST NOTICEABLE JUST BEFORE YOU COME TO A STOP. IT ALWAYS HAPPENS JUST AS THE TRANSMISSION AUTOMATICALLY DOWNSHIFTS AND MOST NOTICEABLE WHEN IT DOWNSHIFTS TO SECOND OR FIRST. I NOTICE IT WHEN BRAKING SAY FROM 65 TO 55 MPH AS WELL, BUT THE SUDDEN ACCELERATION AT THAT SPEED HAS NO OR MINIMAL AFFECT AND IS NOT THAT NOTICEABLE. *TR

 

Date Complaint Filed: 06/25/2012
Component(s): VISIBILITY/WIPER

Date of Incident: 06/22/2012
NHTSA ID Number: 10463061

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV2CW...

SUMMARY:

VEHICLE IS ONLY A FEW WEEKS OLD AND THE WINDSHIELD BEGAN DEVELOPING A CRACK FROM THE PASSANGER SIDE SPREADING TOWARDS THE CENTER OF AND DOWN TOWARDS THE BOTTOM OF THE PASSANGER SIDE. *TR

 

Date Complaint Filed: 06/19/2012
Component(s): ELECTRICAL SYSTEM

Date of Incident: 05/11/2012
NHTSA ID Number: 10462327

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:Yes
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DVXCW...

SUMMARY:

THE CAR WAS PARKED IN THE DRIVEWAY WITH THE DOORS LOCKED AND THE WINDOWS ROLLED UP. SOMETIME BETWEEN 10PM AND 5:30AM THERE WAS A FIRE THAT CREATED ENOUGH HEAT TO MELT THE COATING ON THE FRONT WINDSHIELD AND BLOW OUT THE FRONT WINDSHIELD, MELT THE CENTER OF THE DASH AND THE AREA BETWEEN THE VISORS WHERE THE CONTROLS FOR THE SUNROOF AND INTERIOR LIGHTS WERE. IT ALSO CAUSED A SHORT IN THE WIRING THAT RESULTED IN TURNING ON THE HEADLIGHTS EVEN THOUGH THE SWITCH WAS OFF. WE HAD TO DISCONNECT THE CAR BATTERY TO TURN OFF THE LIGHTS. TOYOTA DID AN INVESTIGATION AND DECIDED THAT THE AURORA BE ANY BABY ON THE DASH SPONTANEOUSLY COMBUSTED IN THE MIDDLE OF THE NIGHT CAUSING THE FIRE AND DAMAGE. SINCE THERE HAVE BEEN REPORTS OF OTHER TOYOTAS HAVING PROBLEMS WITH ELECTRICAL I THOUGHT YOU WOULD WANT TO KNOW ABOUT THIS CASE. *JS

 

Date Complaint Filed: 06/13/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 06/11/2012
NHTSA ID Number: 10461475

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:Yes
• Fire:No
• Number of Injuries:1
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV4CW...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT AFTER ATTEMPTING TO DRIVE IN REVERSE OUT OF A PARKING SPACE WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE SUDDENLY ACCELERATED AND CRASH INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISES TO HER LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,620. UPDATED 07/25/12*LJ THE CONSUMER STATED THE VEHICLE CHANGED GEARS ON ITS OWN, AND THE GAS PEDAL WENT TO THE FLOOR ON ITS OWN AS WELL. UPDATED 08/08/12

Date Complaint Filed: 05/25/2012
Component(s): SEATS

Date of Incident: 05/25/2012
NHTSA ID Number: 10459680

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

THE ANGLE OF THE FORWARD-LEANING HEADRESTS MAKES IT IMPOSSIBLE TO SIT UP STRAIGHT WHILE DRIVING. THEY PUSH THE DRIVER'S HEAD FORWARD, CAUSING NECK AND BACK PAIN. VERY UNCOMFORTABLE AND DANGEROUS SINCE MANY PEOPLE ARE TURNING THE HEADRESTS AROUND IN ORDER TO DRIVE COMFORTABLY. THANK YOU. *TR

 

Date Complaint Filed: 02/29/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 02/24/2012
NHTSA ID Number: 10449667

Vehicle MakeModelModel Year(s)

• TOYOTARAV42012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV4CW...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT UPON SHIFTING INTO DRIVE, THERE WAS A RAPID INCREASE IN THE ENGINE RPMS AND THE VEHICLE BEGAN TO SURGE FORWARD. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL, BUT THE ENGINE CONTINUED TO REV. ANOTHER INDIVIDUAL OPENED THE DOORS AND TURNED OFF THE IGNITION. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,009.

 

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