2013 Toyota Corolla Complaints

Below are complaints posted on the NHTSA web site for 2013 Toyota Corollas.
Remember that only 13% of people file complaints so this represents only a small portion of Toyota problems.

Date Complaint Filed: 04/20/2013
Component(s): STEERING , SUSPENSION

Date of Incident: 04/13/2013
NHTSA ID Number: 10508890

Vehicle MakeModelModel Year(s)

• TOYOTACOROLLA2013

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

I JUST BOUGHT A 2013 TOYOTA COROLLA ON FRIDAY 4/12/13 AND NOTICED WHILE DRIVING OFF THE LOT THE STEERING WHEEL WAS COCKED TO THE LEFT A LITTLE AND IF STRAIGHTENED THE CAR WOULD VEER TO THE RIGHT. I FIGURED I WOULD TAKE IT IN NEXT WEEK TO GET FIXED BUT WASN'T TOO WORRIED ABOUT IT. THE NEXT NIGHT I WAS DRIVING FOR THE FIRST TIME ON THE FREEWAY AROUND 65-70 MPH AND FELT LIKE THE CAR WAS ALL OVER THE ROAD AND IT WAS VERY HARD TO KEEP IT STRAIGHT IN THE LANE. IT FELT LIKE IT WAS REALLY WINDY AND THE CAR WAS BEING PUSHED LEFT AND RIGHT EVEN IF I KEPT THE WHEEL STRAIGHT. I IMMEDIATELY CONTACTED THE SALES MANAGER AND TOLD HIM I WAS TAKING THE VEHICLE BACK THE NEXT DAY. I BROUGHT THE VEHICLE IN AND THE SALES MANAGER TEST DROVE THE CAR WITH ME IN IT AND HE FELT THE SAME THING I FELT. THE CAR STAYED OVERNIGHT UNTIL SERVICE DEPT WAS OPEN FOR MONDAY. I CAME TO PICK UP THE VEHICLE THE NEXT DAY AND SAW THAT THE STEERING WHEEL WAS FIXED, BUT ONCE ON THE FREEWAY IT DID THE EXACT SAME THING SO I TOOK IT BACK IMMEDIATELY AND HAD THE SERVICE MANAGER TEST DRIVE THE VEHICLE, HE TOO FELT THE PROBLEM AND SAID TO BRING IT BACK WEDNESDAY BECAUSE A REP FROM TOYOTA WAS COMING AND HE'LL HAVE HIM TAKE A LOOK AT IT. THE REP CAME OUT AND SAID THE VEHICLE WAS PERFORMING AS STANDARD PER WIND AND ROAD CONDITIONS AND SINCE IT WAS DESIGNED TO BE A LIGHTWEIGHT VEHICLE THAT IT WOULD FEEL LIKE THAT. I TOLD THEM I DIDN'T FEEL SAFE IN THE VEHICLE AND I NO LONGER WANTED IT, THE GM SAID TO LEAVE IT ANOTHER DAY UNTIL THEY CAN RESOLVE THE ISSUE. WHEN I CAME IN THE NEXT AFTERNOON I DID A TEST DRIVE WITH THE GM AND THE CAR WAS PRETTY MUCH FIXED IT STILL HAD THE PROBLEM BUT WAS BARELY NOTICEABLE. THEY STATED ALL THEY DID WAS TAKE THE AIR IN THE TIRES DOWN FROM 35 PSI TO 32 PSI. THEY CLAIMED THAT IS ALL THEY DID! SO I TOLD THEM I AM SATISFIED FOR NOW BUT IF THE ISSUE RECURS I WILL BE TAKING IT BACK! *TR

Date Complaint Filed: 04/08/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 04/04/2013
NHTSA ID Number: 10507434

Vehicle MakeModelModel Year(s)

• TOYOTACOROLLA2013

• Crash:Yes
• Fire:No
• Number of Injuries:2
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5YFBU4EE7DP...

SUMMARY:

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE AT A STOP WITH THE BRAKES DEPRESSED, THE VEHICLE ACCELERATED AND THE CONTACT CRASHED INTO THE WALL OF A PRIVATE RESIDENCE. THE CONTACT SUSTAINED INJURES TO THE RIGHT LEG AND THE FRONT PASSENGER SUSTAINED A SPRAINED BACK MUSCLE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR BODY REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,164. *TR

 

Date Complaint Filed: 03/24/2013
Component(s): STEERING

Date of Incident: 03/18/2013
NHTSA ID Number: 10504320

Vehicle MakeModelModel Year(s)

• TOYOTACOROLLA2013

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

WHEN DRIVING AT 55+ MPH THE STEERING WANDERS. IT WILL PULL TO THE LEFT OR RIGHT BY ITSELF. VERY HARD TO KEEP IT STRAIGHT WITHIN MY LANE. I JUST BOUGHT IT BRAND NEW, SO I TOOK IT INTO THE DEALER TO SEE IF THEY COULD FIX IT. THEY TOLD ME NOTHING WAS WRONG WITH IT. I TOLD MY SALESMAN AND WE DECIDED TO DRIVE SOME OTHER VEHICLES TO SEE IF IT WAS JUST THE COROLLA OR NOT. I DROVE A CAMRY AND AVALON WITH NO PROBLEMS AT ALL, THE SALESMAN DROVE MY COROLLA AND WAS SHOCKED IMMEDIATELY AT HOW MUCH IT WANDERED AND HOW HARD IT WAS TO KEEP IN HIS LANE. SAME DAY, SAME ROAD CONDITIONS, SAME WIND. I DID SOME RESEARCH ONLINE AND FOUND HUNDREDS OF COMPLAINS ABOUT THIS NEW EPS (ELECTRIC-ASSIST POWER STEERING SYSTEM) ON THE COROLLAS SINCE 2009 TO CURRENT. STILL NO RESOLUTIONS THAT I HAVE FOUND. I TOLD THE MANAGER THAT IT WAS DANGEROUS TO DRIVE BUT HE WOULD NOT GIVE ME AN EVEN TRADE ON ANY VEHICLE, NOT EVEN A USED. IT IS ONLY 1 MONTH OLD AND HE WANTED TO DOCK ME $4000 DOLLARS OFF WHAT I PAID FOR IT! NEEDLESS TO SAY, THE TOYOTA DEALER DID NOT MAKE IT RIGHT. I GUESS I WILL TRY AND CHECK ON OUR STATE LEMON LAWS TO SEE WHAT CAN BE DONE. *TR

Date Complaint Filed: 03/05/2013
Component(s): STEERING

Date of Incident: 02/12/2013
NHTSA ID Number: 10501381

Vehicle MakeModelModel Year(s)

• TOYOTACOROLLA2013

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE STEERING WHEEL HAD BECOME LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 30. THE CURRENT MILEAGE WAS APPROXIMATELY 1,200. THE VIN WAS UNAVAILABLE. *TR

Date Complaint Filed: 01/29/2013
Component(s): VISIBILITY

Date of Incident: 01/28/2013
NHTSA ID Number: 10495045

Vehicle MakeModelModel Year(s)

• TOYOTACOROLLA2013

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5YFBU4EE7DP...

SUMMARY:

I PARK MY CAR AT A BANK AND WHEN I RETURNED THERE WAS A HAIRLINE CRACK IN THE LOWER PORTION OF THE DRIVER'S SIDE WINDSHIELD. *TR

 

This is the first indication noticed where Toyota seems to have acknowledged a problem and accepted responsibility for it - problem appears unresolved --

 

Date Complaint Filed: 01/21/2013
Component(s): STEERING

Date of Incident: 01/11/2013
NHTSA ID Number: 10493667

Vehicle MakeModelModel Year(s)

• TOYOTACOROLLA2013

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5YFBU4EE7DP...

SUMMARY:

I NOTICED A RATTLE SOUND AROUND STEERING WHEEL SO I TOOK COROLLA TO SERVICE DEPARTMENT. TECHNICIAN WAS ABLE TO FIND THE RATTLE. DEALERSHIP SERVICE CENTER CONTACTED TOYOTA AND THEY WE'RE ADVISED TO REPLACE MY ENTIRE STEERING WHEEL COLUMN. THE RATTLE SOUND IS GONE BUT SINCE THEY REPLACED THE STEERING WHEEL COLUMN THERE SEEMS TO BE OVER ROTATION OF THE STEERING WHEEL (MEANING I HAVE TO TURN THE WHEEL MORE THAN USUAL TO MAKE A RIGHT OR LEFT HAND TURN), STEERING WHEEL WILL NOT RETURN TO THE CENTER LIKE NORMAL AND MAKES A RUBBING SOUND WHEN I TURN LEFT OR RIGHT WHILE PARKED OR DRIVING AT VERY LOW SPEEDS 5-10 MPH. TECHNICIAN AND SERVICE ADVISOR STATED THEY FELT THE CAR DROVE FINE AND THAT THEY DID EVERYTHING THEY COULD TO REMEDY THE PROBLEM. I WILL BE TAKING MY CAR TO SERVICE DEPARTMENT ONE MORE TIME TO SEE IF THEY CAN FIGURE OUT WHAT THE RUBBING NOISE IS AND WHY MY VEHICLE STEERING IS NOT AS IT SHOULD BE. *TR

Date Complaint Filed: 01/04/2013
Component(s): SUSPENSION

Date of Incident: 10/24/2012
NHTSA ID Number: 10491005

 

Vehicle MakeModelModel Year(s)

• TOYOTACOROLLA2013

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T1BU4EE9DC...

SUMMARY:

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR END OF THE VEHICLE BEGAN TO PULL TO THE RIGHT. THE FAILURE RECURRED MOST FREQUENTLY WHEN DRIVING IN RAINY WEATHER OR SNOW COVERED ROADS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES. A FOUR WHEEL ALIGNMENT AND A WHEEL BALANCE WERE PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.