Route 44 TOYOTA dealerrater

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The negative reviews are frequently more revealing since the dealer, ROUTE 44 TOYOTA has 2 weeks to resolve any problem or misunderstanding prior to the comment being posted.

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13toyota13
2/15/2014 9:11:04 AM

Reason For Visit: Service
I Recommend This Service Center: No
Employee(s) Dealt With:
Mark Vierira

• Customer Service:

  1

• Quality of Work:

  1

• Friendliness:

  1

• Overall Experience:

  1

• Pricing:

  1

• Overall Score:

  1.0

My Review Of Route 44 Toyota:

Don't get any service done here. There are plenty of other places that will do the work. They sold me a car that did not get checked before they sold the car to me and now there refusing to fix there mistake. I will never go here again. This is not the first problem I have had with them. There sales people suck too.

 

 

Noelle385
9/2/2013 9:07:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sean McCarey

• Customer Service:

  1

• Quality of Work:

  1

• Friendliness:

  1

• Overall Experience:

  1

• Pricing:

  1

• Overall Score:

  1.0

My Review Of Route 44 Toyota:

I went to purchase a new car and Sean told me their "best" offer. I returned later in the afternoon with my wife and 1 week old daughter. At the time, Sean was with another customer and took them on a test drive of the exact car that I had returned to purchase. We spoke with one of the sales managers and said we could not afford their "best" price. They came down another $1,000 and w said that we were still too far away and since they couldn't work on a better price we shook hands and decided to leave. We contacted another Toyota dealership immediately after and got the exact same car for less than the price that we offered, without negotiation. That same night, Sean texted me a very unprofessional message at 8:17PM and insulted me for wasting his time, not buying their car and also called me a liar. We will never return to Route 44 Toyota and will ensure our friends and family do the same.

http://www.dealerrater.com/dealer/Route-44-Toyota-review-15800/page2/


bma2825
5/15/2013 7:53:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sean McCarey

• Customer Service:

  1

• Quality of Work:

  1

• Friendliness:

  2

• Overall Experience:

  1

• Overall Score:

  1.2

My Review Of Route 44 Toyota:

Sale not finalized as promised. Claimed we owed more $$ not included on contract, their error. Lied & held back registration. Not satisfied With experience at all.

http://www.dealerrater.com/dealer/Route-44-Toyota-review-15800/page4/