Your vehicle may be involved in a safety recall and may create a safety risk for you or your passengers. Safety defects must be repaired by a dealer at no cost to you. However, if left unrepaired, a potential safety defect in your vehicle could lead to injury or even death. Read this entire email to find out more and learn what you should do next.
What is a recall?
When a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a car or item of motor vehicle equipment creates an unreasonable risk to safety or fails to meet minimum safety standards, the manufacturer is required to fix that car or equipment at no cost to the consumer. That can be done by repairing it, replacing it, offering a refund (for equipment) or, in rare cases, repurchasing the car.
When a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a car or item of motor vehicle equipment creates an unreasonable risk to safety or fails to meet minimum safety standards, the manufacturer is required to fix that car or equipment at no cost to the consumer. That can be done by repairing it, replacing it, offering a refund (for equipment) or, in rare cases, repurchasing the car.
Why am I getting this email?
You are receiving this message because you requested to be notified by NHTSA if there is a safety recall that may affect your vehicle.
You are receiving this message because you requested to be notified by NHTSA if there is a safety recall that may affect your vehicle.
The following recall may apply to one or more of your vehicles if your vehicle is listed below. Click on the NHTSA Campaign ID number below to read more about the safety issue and the reason for the recall.
To find out if your vehicle is included in the recall, use our VIN Look-up Tool.
| NHTSA Campaign ID Number : | 15V728 |
|---|---|
| Manufacturer : | Toyota Motor Engineering & Manufacturing |
| Make / Model Years : | LEXUS / 2013-2015 TOYOTA / 2013-2015 |
| Subject : | Unexpected Braking due to Pre-Collision System |
What should I do if my vehicle is included in this recall?
If your vehicle is included in this recall, it is very important that you get it fixed as soon as possible given the potential danger to you and your passengers if it is not addressed. You should receive a separate letter in the mail from the vehicle manufacturer, notifying you of the recall and explaining when the remedy will be available, whom to contact to repair your vehicle or equipment, and to remind you that the repair will be done at no charge to you. If you believe your vehicle is included in the recall, but you do not receive a letter in the mail from the vehicle manufacturer, please call NHTSA's Vehicle Safety Hotline at 888-327-4236 or contact your vehicle manufacturer or dealership.
If your vehicle is included in this recall, it is very important that you get it fixed as soon as possible given the potential danger to you and your passengers if it is not addressed. You should receive a separate letter in the mail from the vehicle manufacturer, notifying you of the recall and explaining when the remedy will be available, whom to contact to repair your vehicle or equipment, and to remind you that the repair will be done at no charge to you. If you believe your vehicle is included in the recall, but you do not receive a letter in the mail from the vehicle manufacturer, please call NHTSA's Vehicle Safety Hotline at 888-327-4236 or contact your vehicle manufacturer or dealership.
Thank you for your attention to this important safety matter and for your commitment to helping save lives on America's roadways.
Frank S. Borris II
Director
Office of Defects Investigation
National Highway Traffic Safety Administration
U.S. Department of Transportation
Director
Office of Defects Investigation
National Highway Traffic Safety Administration
U.S. Department of Transportation
November 3, 2015 NHTSA CAMPAIGN NUMBER: 15V728000
Unexpected Braking due to Pre-Collision System
A vehicle that unexpectedly brakes increases the risk of a crash.
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