2011 Toyota Avalon

2011 Toyota Avalon Complaints posted on the NHTSA web site:

Date Complaint Filed: 04/24/2013
Component(s): ELECTRICAL SYSTEM

Date of Incident: 04/23/2013
NHTSA ID Number: 10509389

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB4BU...

SUMMARY:

THE PASSENGER AND REAR DOOR LOCKS DO NOT OPEN WITH THE REMOTE KEY NOR WITH THE DOOR-LOCK SWITCH ON THE DRIVER'S DOOR. THE PASSENGERS COULD NOT ENTER THE CAR. THEIR DOOR HAD TO BE UNLOCKED MANUALLY FROM INSIDE THE VEHICLE. THIS IS A SERIOUS PERSONAL SAFETY ISSUE IF YOU HAVE AN EMERGENCY AND NEED QUICK ENTRY FOR ANY REASON...STORM, FIRE, EXPLOSION, PERSONAL ATTACK. THE TOYOTA DEALER COULD NOT FIND A CAUSE.

 

Date Complaint Filed: 04/11/2013
Component(s): VISIBILITY/WIPER

Date of Incident: 05/01/2012
NHTSA ID Number: 10505991

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR VIEW MIRROR ERRONEOUSLY DISPLAYED DUPLICATE IMAGES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

 

Date Complaint Filed: 11/07/2012
Component(s): SERVICE BRAKES

Date of Incident: 06/28/2012
NHTSA ID Number: 10483569

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DBXBU...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THERE WAS GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO GO DOWN CLOSER TO THE FLOOR WHEN BRAKING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS AND WAS TOLD NOTHING WAS WRONG WITH THE BRAKES. EACH DEALER MENTIONED THAT THERE WAS POSIBILITY THAT THE BRAKES PRODUCE NOISE WHENEVER THEY WERE ENGAGED. THE CONTACT STATED THAT THE VEHICLE HAD A LONGER STOPPING DISTANCE THEN BEFORE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 27,000.

 

Date Complaint Filed: 10/10/2012
Component(s): PARKING BRAKE , STEERING

Date of Incident: 10/01/2012
NHTSA ID Number: 10480283

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

2011 TOYOTA AVALON. CONSUMER STATES PROBLEM WITH PARKING BRAKE AND STEERING WHEEL *TGW THE CONSUMER STATED THE PARKING BRAKE DID NOT HOLD ON A 6% GRADE WITH THE TRANSMISSION IN NEUTRAL. THE DEALER ADJUSTED IT TO SPECIFICATION, BUT THE BRAKE STILL DID NOT HOLD. THE STEERING WHEEL TELESCOPE CLAMP LEVEL VIBRATED LOOSE, ALLOWING THE STEERING WHEEL TO TELESCOPE WITHOUT WARNING. THE DEALER INDICATED THE MALFUNCTION WAS SOMEWHAT COMMON, BUT TOYOTA HAD NOT ISSUED A REPAIR BULLETIN.

Name	Description	Size(KB)

Date Complaint Filed: 08/13/2012
Component(s): ELECTRICAL SYSTEM

Date of Incident: 05/03/2012
NHTSA ID Number: 10470469

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB6BU...

SUMMARY:

I HAVE CHECKED MY ODOMETER READING AND FOUND IT TO BE APPROXIMATELY 3% UNDER ACTUAL. ACCORDING TO TOYOTA, THE ODOMETER MAY VARY FROM EIGHT TO 10 PERCENT, WHICH IS WITHIN DEPARTMENT OF TRANSPORTATION (DOT) TOLERANCES. THEY ALSO STATE THAT IF THE ODOMETER IS READING LOW THEN THE SPEEDOMETER WILL ALSO BE READING LOW AT OR ABOUT THE SAME PERCENTAGE. I HAVE DRIVEN MANY OTHER CARS AND HAVE A HABIT OF CHECKING BOTH MY ODOMETER AND SPEEDOMETER READINGS FOR ACCURACY. THIS IS THE FIRST CAR THAT I EVER OWNED WHERE THE READINGS ARE THIS INACCURATE. IS TOYOTA'S COMMENT REGARDING DOT TOLERANCES CORRECT? WITHIN THIS AMOUNT OF INACCURACY, I FIND THIS TO BE A SAFETY CONCERN ESPECIALLY DURING HIGHWAY DRIVING. IS TOYOTA ALLOWED TO ADJUST THE ELECTRONICS THAT DRIVE THE ODOMETER AND SPEEDOMETER TO IMPROVE THE ACCURACY? THEY SAY THAT THEY ARE NOT ALLOWED TO MAKE ANY CORRECTIONS TO THE SYSTEM. HAS THIS PROBLEM BEEN PREVIOUSLY REPORT? *TR

 

Date Complaint Filed: 05/18/2012
Component(s): STEERING

Date of Incident: 04/18/2011
NHTSA ID Number: 10458913

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB8BU...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THE LEVER THAT HELD THE STEERING WHEEL IN PLACE WOULD INTERMITTENTLY BECOME LOOSE. AS A RESULT, THE STEERING WHEEL WOULD DROP DOWNWARD MORE THAN USUAL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY HAD NOT RECEIVED ANY COMPLAINTS ABOUT THIS FAILURE. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 10,000. ...UPDATED 07/19/12 *BF UPDATED 07/30/12

 

Name	Description	Size(KB)

Date Complaint Filed: 04/24/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 02/24/2012
NHTSA ID Number: 10456327

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:Yes
• Fire:No
• Number of Injuries:2
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB1BU...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT WHILE ATTEMPTING A RIGHT TURN AT 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A BRUSH OF CACTUS. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND A PASSENGER SUSTAINED INJURIES TO THE CHEST. A POLICE REPORT WAS FILED (REPORT NUMBER: 120223189). THE VEHICLE WAS TOWED TO A REPAIR GARAGE WHERE THE MANUFACTURER SENT AN INVESTIGATOR TO FURTHER INSPECT THE FAILURE BUT COULD NOT LOCATE A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5,500. UPDATED 06/05/12 *BF

Name	Description	Size(KB)

Date Complaint Filed: 03/15/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 03/15/2012
NHTSA ID Number: 10451806

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB8BU...

SUMMARY:

FROM A DEAD STOP, CAR IRREGULARITY HESITATES WHEN ONE IS BEGINNING TO MOVE FORWARD. FOR AN INSTANCE ONE GETS THE FEELING THE AUTOMOBILE IS GOING TO STALL. THIS IS A BIT UNNERVING. *TR

 

Date Complaint Filed: 03/12/2012
Component(s): ENGINE AND ENGINE COOLING , POWER TRAIN

Date of Incident: 01/07/2012
NHTSA ID Number: 10451332

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB2BU...

SUMMARY:

1/7/12-12:30 AM I WAS STOPPED AT A RED LIGHT. MY FOOT WAS ON THE BRAKE. SUDDENLY THE MOTOR BEGAN TO RACE. I STOOD ON THE BRAKE PUT THE SHIFT INTO PARK AND TURNED OFF THE IGNITION. AFTER A SHORT PERIOD ( ABOUT 30 SECONDS) I TURNED THE IGNITION ON AND EVERYTHING WAS NORMAL. 1/10/12- I CALLED THE DEALER AND THEY GAVE ME AN APPOINTMENT . BUT THE EARLIEST WAS AT 8.30 ON 1/17/12 FOR WHICH THEY CONFIRMED BY E-MAIL. ON 1/12/12, (5:15 PM), MY WIFE PULLED INTO A PARKING SPACE IN A SHOPPING AREA. SHE CAME TO A COMPLETE STOP THEN APPLIED THE BRAKE AND SHIFTED INTO PARK. SUDDENLY,THE MOTOR RACED AND THE CAR BOLTED FORWARD. IT JUMPED A 6" CURB OVER PAVING STONES, WHICH WERE THROWN ABOUT AND SMASHED A WOODEN FENCE. A 4" STEEL COLUMN WHICH BACKS UP THE FENCE STOPPED THE CAR. LUCKILY NO ONE WAS INJURED. THE POLICE WERE CALLED AND THE AUTO WAS TOWED TO THE DEALERSHIP. THE DAMAGE TO THE VEHICLE IS $3257.00. PHOTOS ARE AVAILABLE. THE MANUFACTURER CLAIMS THERE IS NOTHING WRONG WITH THE CAR. WE SAY AFTER ONLY A 5 MILE ROAD TEST THIS IS NOT ENOUGH FOR A CAR THAT WAS DRIVEN 3,733 MILES AND HAD TWO INCIDENTS. MY WIFE AND I, WILL NEVER DRIVE THIS CAR AGAIN. WE VALUE OUR LIVES AND THAT OF OTHERS THAT COULD BECOME VICTIMS OF ANOTHER INCIDENT. *TR

Date Complaint Filed: 03/02/2012
Component(s): VEHICLE SPEED CONTROL , VISIBILITY

Date of Incident: 05/15/2011
NHTSA ID Number: 10449878

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DBXBU...

SUMMARY:

2011 TOYOTA AVALON. CONSUMER STATES UNINTENDED ACCELERATION ON TWO OCCASIONS *TGW THE CONSUMER STATED AS HE WAS SLOWING DOWN, THE ENGINE SUDDENLY REVVED UP, WHILE HIS FOOT WAS ON THE BRAKE. HE TURNED THE ENGINE OFF AND THEN RESTARTED IT. THE SECOND INCIDENT OCCURRED ON DECEMBER 21, 2011 AS HE WAS ABOUT TO THE PARK, THE ENGINE REVVED AGAIN, AT A HIGH RATE, WHILE HIS FOOT WAS ON THE BRAKE. THE CONSUMER WENT TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND A PROBLEM. THE CONSUMER ALSO STATED WHEN THE VEHICLE WAS STARTED, THE REAR WINDOW SUN SCREEN WOULD ENGAGE. *JB

Date Complaint Filed: 02/16/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 02/16/2012
NHTSA ID Number: 10448226

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB2BU...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 2 MPH AND ENTERING A RESIDENTIAL GARAGE, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT HE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY SHIFTING TO NEUTRAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED TO THE CONTACT THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 5,000. UPDATED 03/14/12 *BF

Name	Description	Size(KB)

Date Complaint Filed: 01/16/2012
Component(s): STRUCTURE , VISIBILITY

Date of Incident: 08/24/2011
NHTSA ID Number: 10443916

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

THE REAR POWER SUNSHADE CONTROL IS NEXT TO THE TRUNK BUTTON. I ACCIDENTALLY PUSHED THE WRONG BUTTON WHILE DRIVING AND OPENED THE TRUNK..THE TRUNK BUTTON SHOULD HAVE A SAFETY SWITCH WHICH DOESN'T ALLOW THE TRUCK TO BE OPENED WHILE THE CAR IS IN DRIVE. *TR

 

Date Complaint Filed: 01/06/2012
Component(s): STEERING , SUSPENSION

Date of Incident: 09/09/2011
NHTSA ID Number: 10442726

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB2BU...

SUMMARY:

AT HIGHWAY SPEED (65+) THE FRONT END VIBRATES AND CAN BE FELT IN THE STEERING WHEEL AND THE SEATS. *TR

 

Date Complaint Filed: 11/14/2011
Component(s): STRUCTURE , VISIBILITY

Date of Incident: 09/05/2011
NHTSA ID Number: 10435458

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

I HAVE A 2011 TOYOTA AVALON LIMITED WITH A POWER REAR SUNSCREEN. THE CONTROL BUTTONS FOR THE SUNSCREEN ARE POSITIONED ADJACENT TO THE TRUNK RELEASE SWITCH ON THE DASHBOARD LOCATED NEAR THE LEFT KNEE OF THE DRIVER WHICH IS HIDDEN BY THE STEERING COLUMN. WHILE DRIVING I INADVERTENTLY PUSHED THE TRUNK RELEASE BUTTON INSTEAD OF THE SUNSCREEN BUTTON AND THE TRUNK POPPED OPEN. I WOULD THINK THAT THE TRUNK RELEASE BUTTON SHOULD EITHER BE AWAY FROM THE POWER SUNSCREEN SWITCH OR NON OPERATIONAL WHILE DRIVING. *TR

 

Date Complaint Filed: 11/10/2011
Component(s): STEERING

Date of Incident: 03/05/2011
NHTSA ID Number: 10435220

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB6BU...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THE STEERING WHEEL WOULD EXHIBIT AN ABNORMAL CRACKING SOUND WHEN ATTEMPTING A TURN OR FIRST STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS A PROBLEM IN THE STEERING COLUMN BUT THEY DID NOT KNOW HOW TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125 AND THE CURRENT MILEAGE WAS 10,325. UPDATED 11/25/11 *BF UPDATED 11/30/11

Date Complaint Filed: 08/16/2011
Component(s): STEERING

Date of Incident: 07/15/2009
NHTSA ID Number: 10419597

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

I HAVE A NEW 2011 TOYOTA AVALON LIMITED WITH JUST OVER 1,700 MILES. THE TELESCOPING STEERING WHEEL LEVER LOCATED UNDER THE STEERING COLUMN HAS FALLEN OUT OF THE "LOCKED" POSITION FIVE TIMES. WHEN THIS HAPPENS THE STEERING WHEEL COLLAPSES IN TOWARDS THE DASH. TOYOTA DEALERSHIP SAYS THEY HAVE NOT HEARD OF THIS HAPPENING. I, MYSELF, HAVE NOW FOUND REPORTS BY OTHER AVALON OWNERS WITH THE SAME PROBLEM. *KB

 

Date Complaint Filed: 08/13/2011
Component(s): VISIBILITY

Date of Incident: 05/12/2010
NHTSA ID Number: 10419292

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DBXBU...

SUMMARY:

I BOUGHT A NEW 2011 TOYOTA AVALON IN APRIL OF 2010. WITHIN A COUPLE OF WEEKS THE INSIDE OF THE WINDOWS ARE COVERED WITH A FILM FROM GAS VAPORS. IT IS SO THICK THAT IT REDUCES YOUR VISION PARTICULARLY IN THE SUN. IT IS A SAFETY ISSUE. I REPORTED IT TO THE DEALER BUT THEY JUST LISTEN AND DO NOTHING. A FRIEND OF MINE ALSO BOUGHT A NEW AVALON IN MAY OF 2011 AND THEIR CAR HAS THE SAME PROBLEM SO OVER A YEAR LATER THE AVALONS ARE DOING THE SAME THING. *TR

 

Date Complaint Filed: 08/02/2011
Component(s): SERVICE BRAKES, HYDRAULIC , STEERING

Date of Incident: 08/02/2011
NHTSA ID Number: 10416714

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DBXBU...

SUMMARY:

HAD BRAKE AND STEERING PROBLEMS. THE STEERING WHEEL WAS REALLY LOOSE. I HAD TO APPLY 95% OF THE BRAKE BEFORE THE BRAKES WERE ENGAGED. I TOOK IT BACK TO CLAREMONT TOYOTA IN CA WHERE I BOUGHT IT. THEY JUST LOOKED AT IT AND SAID IT'S WORKING LIKE DESIGNED AND SENT ME HOME. NO OTHER RESPONSES OR ASSISTANCE. *KB

 

Date Complaint Filed: 06/30/2011
Component(s): SEAT BELTS

Date of Incident: 06/01/2011
NHTSA ID Number: 10409573

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

2011 TOYOTA AVALON. CONSUMER STATES SEAT BELT REMINDER ALARM DINGS SEVERAL TIMES AND THEN GOES INTO A RAPID EXTENDED REMINDER. *TGW

Name	Description	Size(KB)

Date Complaint Filed: 04/14/2011
Component(s): UNKNOWN OR OTHER

Date of Incident: 04/01/2011
NHTSA ID Number: 10396412

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

2011 TOYOTA AVALON. CONSUMER STATES TRUNK OPENER SWITCH IS A SAFETY HAZARD *TGW THE CONSUMER STATED HIS VEHICLE HAS A SUNSHADE AND THE SWITCH IS LOCATED NEXT TO THE TRUNK OPENER. THE CONSUMER STATED A FEW AGO WHILE DRIVING, HE WANTED TO LOWER THE SUNSHADE, BUT HE ACCIDENTALLY HIT THE TRUNK OPENED INSTEAD AND THE LID OPENED. THE CONSUMER STATED THE TRUNK OPENER SHOULD NOT BE ACTIVE WHILE THE VEHICLE IS IN MOTION. *JB

Date Complaint Filed: 03/26/2011
Component(s): UNKNOWN OR OTHER

Date of Incident: 03/26/2011
NHTSA ID Number: 10393388

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB4BU...

SUMMARY:

DRIVER-SIDE FRONT DOOR CAN NOT BE OPENED - FROM THE INSIDE. DRIVER-SIDE FRONT DOOR CAN NOT BE OPENED - FROM THE OUTSIDE VIA KEY OR REMOTE.

Date Complaint Filed: 03/24/2011
Component(s): EXTERIOR LIGHTING

Date of Incident: 03/01/2011
NHTSA ID Number: 10392792

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB5BU...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THE NEWLY DESIGNED HIGH INTENSITY DISCHARGED HEADLIGHTS ONLY ALLOWED PARTIALLY ILLUMINATION OF THE ROAD AND THE CONTACT WAS CONCERNED THE FAILURE COULD CAUSE A CRASH. THE MANUFACTURER WAS CONTACTED AND FILED A REPORT OF THE FAILURE BUT PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THEY WERE UNABLE TO MAKE REPAIRS BECAUSE THE HEADLIGHTS WERE OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 750.

Date Complaint Filed: 03/19/2011
Component(s): VISIBILITY

Date of Incident: 06/10/2010
NHTSA ID Number: 10392225

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB7BU...

SUMMARY:

I BOUGHT A NEW 2011 AVALON MAY 2010. WITHIN 2 WEEKS, FILM FROM GAS VAPORS FORMED ON INTERIOR WINDOWS. THE FILM IMPEDES CLEAR VISION WHICH IS A SAFETY HAZARD. THE FILM IS SO THICK, ONE CAN WRITE THEIR NAME. LOOKING OUTWARD IT APPEARS YOU ARE INSIDE AN IRIDESCENCE BUBBLE. REFLECTION FROM SUN AND HEADLIGHTS WORSENS THE PROBLEM TO THE POINT THAT IT'S DIFFICULT TO JUDGE THE DISTANCE BETWEEN YOUR CAR AND OTHER VEHICLES. I'VE BEEN TO ARBITRATION THROUGH NATIONAL CENTER FOR DISPUTE RESOLUTION CASE # 2210170; I REQUESTED MSDS SHEETS FOR THE CAUSE OF THE GAS VAPORS. INSTEAD I WAS PROVIDED A COPY OF A LETTER FROM TOYOTA CORP DATED 1989 STATING "THERE ARE NO KNOWN CARCINOGENIC MATERIALS." TASC# 102320282. .I FIND IT HARD TO BELIEVE THAT IN 21 YEARS TOYOTA HASN'T CHANGED THE PARTS IN CARS. I REQUESTED EITHER (1) PERMANENT RESOLUTION TO FIX THE FILM ON THE WINDOWS PROBLEM; (2) A FULL REFUND, OR (3) NEW CAR W/O THE GAS VAPOR PROBLEM. I WAS OFFERED $500 FOR CAR WASHES! A BUMPER STICKER ON THE CAR NOW STATES "I AM A LEMON, NEVER BUY A TOYOTA." *TR

Date Complaint Filed: 01/14/2011
Component(s): STEERING

Date of Incident: 01/06/2011
NHTSA ID Number: 10376686

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB5BU...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STEERING COLUMN BECAME ABNORMALLY LOOSE AND EXHIBITED AN UNUSUAL POPPING NOISE AS THE CONTACT WOULD TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO INSPECTED THE STEERING COLUMN. THEY STATED THE STEERING COLUMN WAS DEFECTIVE AND IT WAS REPLACED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 8,500. UPDATED 03/07/11

Name	Description	Size(KB)

Date Complaint Filed: 01/10/2011
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 01/06/2011
NHTSA ID Number: 10375409

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:Yes
• Fire:No
• Number of Injuries:1
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB5BU...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT WAS INVOLVED IN A CRASH. THE CONTACT SUSTAINED MINOR BRUISES TO HER ARM AND KNEE. THE CONTACT ATTEMPTED TO PLACE TO VEHICLE INTO REVERSE WITH THE BRAKE DEPRESSED WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD WITHOUT WARNING CAUSING HER TO CRASH INTO A CHAIN LINK FENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT PERFORM A DIAGNOSTIC TEST YET REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD BE SENDING OUT AN INVESTIGATOR TO INSPECT THE VEHICLE WITHIN THE NEXT THIRTY DAYS. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE CONSUMER STATED SHE WAS BACKING THE VEHICLE OUT OF THE GARAGE, WHEN IT SUDDENLY ACCELERATED IN A FORWARD DIRECTION WITH HER FOOT STILL ON THE BRAKE. UPDATED EVOQ 02/22/11 THE CONSUMER STATED THE VEHICLE PUSHED IN THE FENCE AND THE FRONT PORTION OF THE VEHICLE WENT PARTIALLY UNDER IT. UPDATED EVOQ 03/04/11

 

Date Complaint Filed: 12/17/2010
Component(s): ELECTRICAL SYSTEM

Date of Incident: 12/15/2010
NHTSA ID Number: 10371008

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T2ZK1BA7BC...

SUMMARY:

TL*THE CONTACT OWNS A 2011 LEXUS RX350 (NA). THE CONTACT STATED THAT WHEN THE REAR DOOR WAS OPENED, THE CHIME DID NOT INDICATE THAT DOOR WAS OPEN WHILE THE CONTACT WAS REVERSING OUT OF THE GARAGE; THE VEHICLE DOOR CRASHED INTO THE GARAGE DOOR AND WAS DAMAGED. THE DEALER STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A WARNING CHIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SOMEONE FROM THE DESIGN DEPARTMENT WOULD CONTACT HIM. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,300.

Date Complaint Filed: 10/30/2010
Component(s): SERVICE BRAKES, HYDRAULIC , UNKNOWN OR OTHER

Date of Incident: 10/03/2010
NHTSA ID Number: 10363372

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK3DB6BU...

SUMMARY:

FOOT FIRMLY ON BRAKE, SHIFTING TO REVERSE. ENGINE ROARED TO LIFE AND VEHICLE THRUST BACKWARD. FOLLOWED BY FOUR OTHER EPISODES OF SUDDEN ACCELERATION WHILE FOOT ON BRAKE. THE LAST OF THESE RESULTED IN LIGHT REAR-END COLLISION. NO VISIBLE DAMAGE TO STRUCK PICKUP. FRONT GRILL OF AVALON VISIBLY CRUSHED. THESE FIVE INCIDENTS OCCURRED OVER A PERIOD OF ABOUT NINE DAYS. I HAVE REFUSED TO DRIVE IT SINCE.