Summary:
 1. WHEN VEHICLE TRANSITIONED FROM BATTERY TO MOTOR, SIGNIFICANT IMPACT RESULTED 2. BRAKE PEDAL TRAVELED TO FLOOR, DASH WARNING LIGHT CAME ON [VEHICLE TOWED] 3. ATTEMPTING TO LEAVE DEALER'S LOT, BRAKE PEDAL TRAVELED TO FLOOR. TECHNICIAN WITNESSED. *TR
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10486255 | Number of Deaths: 0 |
| Date Complaint Filed: November 27, 2012 | Date of Incident: June 30, 2012 |
| VIN : JTDKN3DU1C5... | |
| Component: ELECTRICAL SYSTEM |
Summary:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE NAVIGATION WOULD STOP SPEAKING TO HIM WHEN ENTERING A CERTAIN AREA. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,000.
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10485993 | Number of Deaths: 0 |
| Date Complaint Filed: November 26, 2012 | Date of Incident: October 1, 2012 |
| VIN : JTDZN3EU2C3... | |
| Component: SERVICE BRAKES |
Summary:
MY PRIUS V FIVE WAS PURCHASED IN AUGUST 2012. LOCATION OF THE CAR IS NW OF WA STATE WHERE TEMPERATURES ARE CURRENTLY IN THE MID 50S (AND BELOW) WITH HIGH LEVEL OF HUMIDITY. SINCE THE BEGINNING OF OCTOBER 2012, I'M EXPERIENCING A NOISE THAT WOULD BEST BE DESCRIBED AS AN "OWL HOOTING." MY PROBLEM IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS PARKED FOR AN EXTENDED AMOUNT OF TIME (EG. IN THE GARAGE OVERNIGHT). SOMETIMES, MERELY PARKING FOR 10 MINUTES ON THE SCHOOL'S PARKING LOT IS ENOUGH TO MAKE THE NOISE APPEAR AGAIN. THE "HOOTING" DEFINITELY "OSCILLATES" WITH THE ROTATION OF THE TIRE AND EMANATES FROM MY REAR RIGHT SIDE, BUT IS ESPECIALLY LOUD WHEN MAKING LEFT TURNS. THE NOISE DISAPPEARS AFTER DRIVING A FEW HUNDRED YARDS, BUT IS LOUD ENOUGH TO TURN HEADS. I'M ABLE TO REPRODUCE THIS PROBLEM EVERY SINGLE MORNING SINCE OCTOBER 2012. THE SERVICE TECHS WERE ABLE TO CONFIRM THE NOISE, BUT COULDN'T REPAIR THE DEFECT. INSTEAD, AN OPEN CASE/TICKET WAS SUBMITTED TO TOYOTA'S HEADQUARTER. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10485390 | Number of Deaths: 0 |
| Date Complaint Filed: November 21, 2012 | Date of Incident: May 2, 2012 |
| VIN : JTDKN3DU2C1... | |
| Component: VISIBILITY/WIPER |
Summary:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT SHE NOTICED THAT WHEN THE LIGHTS WERE VIEWED THROUGH THE WINDSHIELD, THERE WAS AN ABNORMAL PRISM EFFECT. THE CONTACT ALSO STATED THAT THERE WAS AN IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE THAT OCCURRED WITH ALL LIGHT SOURCES SUCH AS HEADLIGHTS, TAIL LIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TECHNICIAN ADVISED THAT NO REPAIRS WERE NEEDED AND THAT THE ISSUE WAS NOT A DEFECT BUT RATHER A CHARACTERISTIC OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 7,200. |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10485239 | Number of Deaths: 0 |
| Date Complaint Filed: November 20, 2012 | Date of Incident: October 25, 2012 |
| VIN : JTDKN3DU8C1... | |
| Component: VISIBILITY/WIPER |
Summary:
BRAND NEW 2012 PRIUS DRIVING OUT OF THE DEALERSHIP AT NIGHT, NOTICED A RATHER BOTHERSOME TRAIT: LIGHTS VIEWED THROUGH THE WINDSHIELD HAVE A PRISM EFFECT WHERE THERE IS A "GHOST" IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE. I WANTED TO KNOW IF THIS WAS DEFECTIVE WINDSHIELD, OR JUST HOW THE PRIUS IS DUE TO THE VERY LOW ANGLE OF THE WINDSHIELD. IT IS DEFINITELY A PRISM TYPE EFFECT AS IT DIFFERS BY COLOR, AND AS YOU APPROACH THE LIGHT SOURCE, THE GHOST IMAGES MERGE INTO THE SINGLE IMAGE. THIS HAPPENS WITH ALL LIGHT SOURCES, THE SUN (WORST OF ALL), HEADLIGHTS, TAIL LIGHTS,STREET LIGHTS, TRAFFIC LIGHTS, ETC. WHEN DRIVING AT NIGHT THIS GHOSTING OF THE LIGHT SOURCES IS REALLY DISTRACTING AND MAKES IT LOOK LIKE YOU ARE LOOKING AT A BLURRED IMAGE. NOTHING IS CRISP OR CLEAR. IT'S BAD ENOUGH THAT MY WIFE AND I ARE NOT DRIVING THE CAR AT NIGHT AND USING ANOTHER VEHICLE. WE HAVE HAD OTHERS IN THE CAR TO CONFIRM THE ISSUE. I HAVE CONTACTED THE DEALER WITH THE ISSUE AND THEY HAVE YET TO REPLY... *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10483983 | Number of Deaths: 0 |
| Date Complaint Filed: November 11, 2012 | Date of Incident: April 30, 2012 |
| VIN : JTDZN3EU9C3... | |
| Component: SERVICE BRAKES |
Summary:
THE VEHICLE EMITS A REPETITIVE 'WOO......WOO.....' THAT VARIES WITH SPEED/WHEEL REVOLUTION (SOMETHING RUBBING DURING EACH REVOLUTION). TO THE BEST OF MY ABILITY TO TELL, IT SOUNDS LIKE THE GROAN IS COMING FROM THE REAR-PASSENGER SIDE. THE SOUND IS USUALLY PRESENT AFTER THE CAR HAS SAT OVERNIGHT OR AFTER PROLONGED PARKING AND LAST FOR 100-300 FEET OF DRIVING. I'VE EVEN HEARD IT AFTER FOUR HOURS OF BEING PARKED AT WORK. IT WILL TYPICALLY MAKE THIS SOUND FOR A FEW DAYS AFTER A RAIN EVENT. THE SOUND HAS OCCURRED IN BOTH FORWARD AND REVERSE AND WITH THE EMERGENCY BRAKE ON OR OFF PRIOR TO DEPARTURE. I PURCHASED THE VEHICLE IN APRIL AND HAVE HEARD IT ALL THE WAY TO THE PRESENT. DURING A TIRE REPLACEMENT I MADE NOTE OF THE ISSUE TO THE DEALER, WHO ATTRIBUTED IT TO ROTOR OXIDATION. I RESPONDED THAT I'VE HEARD THE GRIND/GROAN OF RUST BEING WORN OFF THE ROTOR WHEN FIRST APPLY THE BRAKES, AND THIS IS NOT THAT SOUND. I WENT IN WITH A RECORDING ON MY PHONE AND THE TECHNICIAN AGREED IT WASN'T RUST. THEY REPAIRED THE TIRE AND TRIED TO REPRODUCE THE CONDITION WITHOUT SUCCESS. THEY DID TEAR DOWN THE BRAKE AND FOUND NOTHING OUT OF THE ORDINARY. THE FACT THAT THIS ISSUE PERSISTS ON MULTIPLE VEHICLES OF THIS MODEL IS INDICATIVE OF A MANUFACTURER'S DEFECT THAT SHOULD BE ADDRESSED. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10483605 | Number of Deaths: 0 |
| Date Complaint Filed: November 7, 2012 | Date of Incident: November 1, 2012 |
| VIN : JTDKN3DU2C5... | |
| Component: VISIBILITY/WIPER |
Summary:
THE WINDSHIELD HAS A SERIOUS OPTICAL ILLUSION DURING NIGHT TIME DRIVING. THE WINDSHIELD CREATES A GHOST IMAGE OF THE ORIGINAL LIGHT SOURCE - THE GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. FOR EXAMPLE, AT NIGHT THE RED TRAFFIC LIGHT WILL HAVE A GHOST IMAGE OF THE RED LIGHT ABOVE AND BELOW IT, ULTIMATELY SHOWING THREE RED LIGHTS (GHOST IMAGE(1), ORIGINAL LIGHT(2), AND ANOTHER GHOST IMAGE (3)). THIS CAN ALSO BE SEEN WITH THE YELLOW AND GREEN TRAFFIC LIGHTS, ONCOMING CAR HEADLIGHTS, BRAKE LIGHTS, STREET LIGHTS, AND PEDESTRIAN WALK SIGNS. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10483561 | Number of Deaths: 0 |
| Date Complaint Filed: November 7, 2012 | Date of Incident: March 8, 2012 |
| VIN : JTDKN3DP2C3... | |
| Component: VISIBILITY/WIPER |
Summary:
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|
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10482102 | Number of Deaths: 0 |
| Date Complaint Filed: October 24, 2012 | Date of Incident: October 24, 2012 |
| VIN : Not Available | |
| Component: VISIBILITY/WIPER |
Summary:
THERE IS A GHOSTING IMAGE SEEN THROUGH THE FRONT WINDSHIELD ON MY NEW 2012 TOYOTA PRIUS II THAT IS AFFECTING NIGHT TIME DRIVING AND THE VISIBILITY OF LIGHTS, ESPECIALLY RED LIGHTS. WHEN YOU ARE OPERATING THE VEHICLE AT NIGHT AND YOU APPROACH A LIGHT THERE IS A GHOST IMAGE OF THE LIGHT ABOVE AND BELOW THE ACTUAL LIGHT SOURCE UNTIL YOU GET WITHIN A FEW FEET OF THE LIGHT SOURCE THEN IT DISAPPEARS. THIS IS BECOMING A SAFETY ISSUE FOR MYSELF AS WELL AS MANY OTHER 2012 PRIUS OWNERS THAT I HAVE TALKED TO ABOUT THIS. I HAVE 20/20 VISION WITH NO NEED FOR GLASSES AND THIS IS BEGINNING TO CAUSE A STRAIN ON MY VISION, AS I IMAGINE FOR OTHERS AN EVEN GREATER STRAIN. I HAVE HEARD OF MANY OTHERS EVEN HAVING TWO GHOST IMAGES BELOW AND ABOVE THE LIGHT SOURCE. BELOW IS HOW IT WOULD LOOK. GHOST IMAGE OF LIGHT ACTUAL LIGHT SOURCE GHOST IMAGE OF LIGHT *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10481010 | Number of Deaths: 0 |
| Date Complaint Filed: October 18, 2012 | Date of Incident: August 27, 2012 |
| VIN : JTDZN3EU5C3... | |
| Component: SERVICE BRAKES |
Summary:
VEHICLE IS PARKED OUTSIDE, AND DURING MORNING COLD START, THE VEHICLE PRODUCES A MOANING/WOOING SOUND FOR APPROX. 50-75 YARDS WITH VEHICLE MOVING UNDER 25 MPH. THE SOUND IS BEING GENERATED FROM THE FRONT WHEEL WELLS. SOUND GENERATED IS RELATED TO VEHICLE SPEED. THE FASTER THE VEHICLE MOVES, THE MORE FREQUENT THE SOUND BEING PRODUCED DURING THE FIRST 50-75 YARDS. STRANGE SOUND IS GONE AFTER THAT, AND DOES NOT RETURN UNTIL THE NEXT COOL/COLD START. OWNER TOOK THE VEHICLE BACK TO DEALERSHIP FOR INSPECTION, AND DEALER TOOK OFF THE FRONT WHEEL TO INSPECT BRAKES, WHEELS, AND TIRES, AND WAS NOT ABLE TO LOCATE OR REPRODUCE THE PROBLEM. ABNORMAL SOUND IS ONLY PRODUCED DURING MORNING COLD STARTS AND WHEN VEHICLE IS LEFT TO COOL(I.E. PARKING LOT AT WORK). *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10480948 | Number of Deaths: 0 |
| Date Complaint Filed: October 18, 2012 | Date of Incident: August 1, 2012 |
| VIN : Not Available | |
| Component: SERVICE BRAKES |
Summary:
REPEATING SEVERAL-SECOND GROANING OR GRINDING NOISE HEARD FROM REAR WHEEL AREA UPON STARTUP MOTION. THE NOISE IS SEVERE AND SOUNDS LIKE LOW-PITCH METAL GRINDING. IT'S POTENTIALLY BRAKE RELATED BUT COULD BE SUSPENSION BUSHINGS OR OTHER COMPONENTS RUBBING AGAINST ONE ANOTHER. IT DOES NOT SOUND LIKE TYPICAL BRAKE GLAZING. THE NOISE OCCURS IN ALL WEATHER CONDITIONS AND TYPICALLY AFTER VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS OR OVERNIGHT. NOISE CONTINUES FOR SEVERAL MINUTES AT STOP AND START. NOISE IS LOUD ENOUGH TO STARTLE AN EXPERIENCED DRIVER. THE ABSOLUTE SEVERITY AND INDICATION OF THE SOUND IS ENOUGH TO QUESTION SAFE ONGOING FUNCTIONALITY OF BRAKING AND/OR SUSPENSION SYSTEMS. MULTIPLE REPORTS ARE DOCUMENTED ONLINE AT PRIUSCHAT.COM. TOYOTA DOES NOT APPEAR TO HAVE A FIX OR RESOLUTION AT TIME OF WRITING, 10/2012. THIS IS FOR 2012 PRIUS V MODEL FIVE. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10480730 | Number of Deaths: 0 |
| Date Complaint Filed: October 16, 2012 | Date of Incident: August 8, 2012 |
| VIN : JTDZN3EU3C3... | |
| Component: VISIBILITY/WIPER |
Summary:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE DASHBOARD REFLECTED ONTO THE SIDE VIEW MIRRORS, BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO ASSIST HIM SINCE THEY WERE UNABLE TO ALTER THE VEHICLE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 4,000. |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10479684 | Number of Deaths: 0 |
| Date Complaint Filed: October 10, 2012 | Date of Incident: October 5, 2012 |
| VIN : JTDKN3DU8C1... | |
| Component: VISIBILITY/WIPER |
Summary:
THERE IS A TRIPLE EFFECT IN VISIBILITY WHEN A LIGHT SOURCE (EG ONCOMING TRAFFIC HEADLIGHTS) FALL ON THE WINDSHIELD. THIS ISSUE IS EVIDENT FROM ALL ANGLES AND BOTH FRONT SEATS. HAS A |
DISTRACTING AND A STRAINING EFFECT ON THE EYES. FEELS LIKE WEARING BI-FOCAL GLASSES. *TR
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10478898 | Number of Deaths: 0 |
| Date Complaint Filed: October 7, 2012 | Date of Incident: September 26, 2012 |
| VIN : JTDKDTB39C1... | |
| Component: FUEL SYSTEM, OTHER |
Summary:
FUEL INDICATOR ON THE DASH SHOWED 3 BARS FOR REMAINING FUEL. VEHICLE RAN OUT OF FUEL DESPITE SHOWING 3 BARS. OFTENTIMES AFTER TANK IS FILLED IT ONLY ILLUMINATES TO 1 OR 2 UNDER THE TOP BAR INSTEAD OF SHOWING A FULL TANK. THERE IS OBVIOUSLY A PROBLEM THAT THE CAR IS NOT ACCURATELY REPORTING THE FUEL LEVEL. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10477328 | Number of Deaths: 0 |
| Date Complaint Filed: September 27, 2012 | Date of Incident: September 9, 2012 |
| VIN : JTDKDTB31C1... | |
| Component: ELECTRICAL SYSTEM |
Summary:
NAVAGATION SCREEN, WHEN SUN HITS THE SCREEN FROM RIGHT DIRECTION THE SCREEN CAN ACT LIKE A VERY BRIGHT MIRROR AND BLIND DRIVER WITHOUT WARNING. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : Yes | Fire : No | Number of Injuries: 1 |
| ODI ID Number : 10477138 | Number of Deaths: 0 |
| Date Complaint Filed: September 26, 2012 | Date of Incident: September 8, 2012 |
| VIN : JTDKN3DU9C5... | |
| Component: AIR BAGS |
Summary:
ON SEPTEMBER 8, 2012 MY WIFE WAS ON HER WAY TO OUR RENTAL AND WAS HIT AS SHE READIED TO TURN TO THE HOUSE. OUR 2012 TOYOTA PRIUS 3 WAS THROWN INTO THE AIR AND BOUNCED BACK TO A DIAGONAL POSITION ACROSS THE ROAD. UPON IMPACT, THE STEERING WHEEL AIR BAG DID NOT DEPLOY UNTIL AFTER IMPACT--HER SEATBELT DID NOT RESTRAIN HER FROM HITTING HER CHEST ON THE STEERING WHEEL NOR DID THE KNEE AIR BAG DEPLOY UNTIL AFTER SHE HIT HER KNEES ON THE LOWER DASH. FORTUNATELY FOR HER AND ME, SHE SUFFERED DEEP BRUISING BUT NO BROKEN BONES ETC. AS OF TODAY, 9/26/2012, HER CHEST STILL HURTS BUT THE PAIN IS DIMINISHING. I CONTACTED TOYOTA AND FILED A COMPLAINT ON 9/8/2012 AND WAS TOLD THEY WOULD INVESTIGATE--CASE #[XXX], MY CONCERN SINCE WE HAVE HEARD NOTHING IS THAT YOU TOO WILL HEAR NOTHING AND IF THIS ISSUE EXISTS IN OTHER PRIUS CARS ON THE ROAD, SOMEONE WILL SUFFER MORE THAN MY WIFE. IF THIS IS AN ISOLATED CASE--GOOD FOR TOYOTA BUT HOW DOES THIS HELP US? I CALLED TOYOTA TODAY FOR AN UPDATE BUT HAVE NOT YET HEARD BACK. IF MORE INFORMATION IS NEEDED PLZ CONTACT ME. WE WOULD LIKE TO KNOW THE OUT COME OF THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10476597 | Number of Deaths: 0 |
| Date Complaint Filed: September 20, 2012 | Date of Incident: June 15, 2012 |
| VIN : JTDKN3DUXC5... | |
| Component: ELECTRICAL SYSTEM |
Summary:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER AN INDIVIDUAL WITH A PACEMAKER OCCUPIED THE VEHICLE, THE GAUGES WOULD MOVE INDEPENDENTLY AND THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WOULD RETURN TO NORMAL FUNCTION WHENEVER THE OCCUPANT WITH THE PACEMAKER WOULD EXIT THE VEHICLE. THE CONTACT CHECKED THE OWNER'S MANUAL AND NOTICED THAT THERE WAS A SECTION THAT INDICATED THAT PERSONS WITH A PACEMAKER SHOULD NOT OPERATE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THEY WERE UNAWARE OF ANY ISSUE REGARDING THE VEHICLE AND PACEMAKERS, AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 2,000. ..UPDATED 09-28-12 *BF UPDATED 10/01/2012 *JS |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10475438 | Number of Deaths: 0 |
| Date Complaint Filed: September 14, 2012 | Date of Incident: July 14, 2012 |
| VIN : Not Available | |
| Component: VISIBILITY/WIPER |
Summary:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE AUTO DIMMING REAR VIEW MIRROR FAILED TO FUNCTION CORRECTLY AND WOULD NOT DIM THE LIGHTS FROM OTHER VEHICLES IN THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT HE BELIEVED THE SPOILER ON THE HATCH BACK WOULD CAST A SHADOW ON THE DIMMING SENSOR AND PREVENT THE MIRROR FROM DIMMING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10474289 | Number of Deaths: 0 |
| Date Complaint Filed: September 7, 2012 | Date of Incident: September 3, 2012 |
| VIN : JTDKDTB31C1... | |
| Component: ELECTRICAL SYSTEM |
Summary:
DRIVING 70 MPH CAR BEGAN TO GO INTO HIGH RPM, THEN ACCELERATED TO 74 FROM 70 MPH. I TRIED TO DECREASE SPEED THEN VEHICLE SHUT OFF GOT A LONG BEEP AND MESSAGE ON DISPLAY "CHECK HYBRID SYSTEM, PULL OVER IMMEDIATELY" ALL LIGHTS ON DASH WERE INDICATING FAILURES. COASTED TO SAFETY WITH 5 PASSENGERS IN VEHICLE ACROSS TRAFFIC AT 9:30 PM TO SHOULDER. TRIED TO RESTART SEVERAL TIMES THEN VEHICLE WENT INTO HIGH RPM THEN ENGINE KNOCKED LOUDLY AND WAS COMPLETELY DISABLED. LOST BRAKES, PEDAL WAS HARD, LOST POWER STEERING, DIFFICULT TO MANEUVER. I STILL HAD 2 BARS INDICATING PLENTY OF FUEL IN CAR. PRIOR FILLUP WAS 7.6 GALLONS AT PUMP, USUALLY GET OVER 500 MILES PER TANK, TRIP METER ONLY SHOWED UNDER 400 MILES SINCE FILL UP SO HAD PLENTY OF FUEL AND THERE WAS NO LOW FUEL INDICATOR. REPORTED ALL PROBLEMS TO DEALER. THEY ONLY NOTED THE CAR SHUT DOWN BUT TOLD ME THEY CONFIRMED EVERYTHING I SAID AND THAT TOYOTA ENGINEERS ARE TRYING TO RESOLVE THIS SINCE THEY ARE AWARE OF THIS TYPE OF PROBLEM. SO FAR DEALER AND TOYOTA HAVE NOT ADDRESSED THE HIGH RPM, THE ACCELERATION, LOSS OF ELECTRONICS AND HYBRID SYSTEM FAILURE AND TOLD ME THEY HAVENEVER HEARD OF ANY TOYOTA EVER HAVING A REPORT OF A HIGH RPM OR ACCELERATION WITHOUT INTENT TO ACCELERATE FORM THE DRIVER. VEHICLE IS UNSAFE, HAS 4944 MILES AND THIS PROBLEM OCCURRED ABOUT A MONTH AFTER PURCHASE. TOYOTA STILL DOES NOT KNOW WHAT THE PROBLEMS ARE AND IN POSSESSION OF THE VEHICLE. *TR *JS |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : Yes | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10473700 | Number of Deaths: 0 |
| Date Complaint Filed: September 4, 2012 | Date of Incident: August 18, 2012 |
| VIN : JTDKN3DU5C1... | |
| Component: AIR BAGS |
Summary:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS HIS VEHICLE WAS PARKED A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE AT 10 MPH WHICH CAUSED EXTENSIVE DAMAGE TO THE FRAME AND BUMPER. THE AIR BAGS FAILED TO DEPLOY BUT THE AIR BAGS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81. |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10472441 | Number of Deaths: 0 |
| Date Complaint Filed: August 25, 2012 | Date of Incident: August 24, 2012 |
| VIN : JTDKN3DP7C3... | |
| Component: ENGINE |
Summary:
HYBRID ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING WHILE VEHICLE WAS TRAVELING 65 MPH ON A BUSY FREEWAY, CAUSING VEHICLE TO COME AN UNSAFE STOP. DEPRESSING ACCELERATOR HAD NO EFFECT. ONBOARD COMPUTER GAVE ERROR MESSAGE "CHECK HYBRID SYSTEM. STOP THE VEHICLE IN A SAFE PLACE." RESTARTING VEHICLE PRODUCED THE SAME ERROR MESSAGE AND STILL UNABLE TO SHIFT VEHICLE INTO DRIVE OR REVERSE. FUEL TANK FULL AT TIME OF INCIDENT. VEHICLE PURCHASED NEW 5 MONTHS PRIOR FROM TOYOTA DEALERSHIP. NO AFTERMARKET PARTS OR MODIFICATIONS PRESENT. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10470699 | Number of Deaths: 0 |
| Date Complaint Filed: August 15, 2012 | Date of Incident: July 3, 2012 |
| VIN : JTDKDTB34C1... | |
| Component: FUEL SYSTEM, OTHER |
Summary:
WHEN DRIVING DASHBOARD "HYBRID SYSTEM NOT WORKING. PULL OVER..." THIS WAS 7/3/2012. IT HAD RUN OUT OF GAS EVEN THOUGH THERE WERE 2 BARS OUT OF 10 STILL PRESENT ON GAS GAUGE. ON 7/30/12 LATER THIS HAPPENED AGAIN WITH 4 BARS SHOWING. GOT THE FUEL SENSOR AND GAUGE REPLACED ON 7/30/12. 8/14/12 WITH 3 BARS SHOWING, CRUISING RANGE OF 60 MILES AND HAVING GONE 480 MILES THE SAME WARNING "HYBRID SYSTEM NOT WORKING..." I WAS ABLE TO GET TO A GAS STATION BEFORE RUNNING OUT OF GAS. THE PRIUS MANUAL STATES THE TANK HOLDS 9.5 GALLONS. FILLING UP THE TANK TOOK 9.91 GALLONS. THERE IS CLEARLY SOMETHING WRONG. THE FUEL SENSOR AND GAUGE HAVE ALREADY BEEN REPLACED, THOUGH. THIS IS A MAJOR PROBLEM FOR A NEW CAR. THIS IS A NEW MODEL. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10469781 | Number of Deaths: 0 |
| Date Complaint Filed: August 1, 2012 | Date of Incident: July 31, 2012 |
| VIN : JTDKDTB39C1... | |
| Component: ELECTRICAL SYSTEM |
Summary:
CAR BECOMES IMMOBILE - WILL NOT SHIFT INTO REVERSE OR DRIVE. COMPUTER KEEPS SENDING THE MESSAGE TO PUT IT IN PARK AND DEPRESS BRAKE, BUT ONCE THAT IS DONE, ANY ATTEMPT TO SHIFT INTO REVERSE OR DRIVE TRIGGERS THE MESSAGE, ENDLESSLY. THE PROBLEM IS APPARENTLY INTERMITTENT. OCCURRED FOR TWO HOURS YESTERDAY, AFTER OCCURRING TO A LESSER EXTENT IN PRECEDING DAYS (IN THE DAYS PRECEDING THE TOTAL BREAKDOWN, I WAS ABLE TO SHIFT AFTER A SLIGHT DELAY AND A FEW ATTEMPTS). THE DEALERSHIP TO WHICH I HAD IT TOWED SAID IT WAS FINE TODAY. EVERYTHING CHECKS OUT. THIS IS A SAFETY HAZARD BECAUSE THE CAR CAN BE IN AN UNSAFE POSITION WHEN IT BECOMES IMMOBILE. I WAS PARTLY OUT OF A PARKING SPACE, SOMEWHAT BLOCKING TRAFFIC. THE PROBLEM INVOLVES THE COMPUTER AND THE TRANSMISSION - AT LEAST |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10466936 | Number of Deaths: 0 |
| Date Complaint Filed: July 22, 2012 | Date of Incident: March 28, 2012 |
| VIN : JTDZN3EU6C3... | |
| Component: VISIBILITY/WIPER |
Summary:
THERE ARE VERY DANGEROUS BLIND SPOTS ON BOTH REAR DRIVER AND PASSENGER SIDES OF THE TOYOTA PRIUS V . VEHICLES LOCATED NEAR THE MID TO REAR OF THE CAR CAN NOT BE SEEN IN MIRRORS OR BY GLANCING OVER THE SHOULDER WHEN CHANGING LANES. I HAVE HAD NUMEROUS NEAR COLLISIONS DUE TO THIS DESIGN DEFECT. I HAVE BROUGHT THIS TO THE ATTENTION OF THE TOYOTA CORPORATION AND THE LOCAL DEALERSHIP AND HAVE HAD NO CO-OPERATION IN DEALING WITH THIS SAFETY HAZARD. I AM A VERY EXPERIENCED DRIVER AN NEVER HAD AN ACCIDENT THAT WAS MY FAULT IN MY 50 YEARS OF DRIVING. ANY ASSISTANCE YOU CAN PROVIDE FOR THIS VERY DANGEROUS SITUATION WILL BE GREATLY WELCOMED. THIS CONDITION IS AN ACCIDENT WAITING TO HAPPEN! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10465451 | Number of Deaths: 0 |
| Date Complaint Filed: July 12, 2012 | Date of Incident: July 2, 2012 |
| VIN : JTDZN3EU4C... | |
| Component: ELECTRICAL SYSTEM |
Summary:
NEW PRIUS DOES NOT WORK BLUETOOTH WISE WITH EXISTING PHONE. PRIUS I JUST TRADED IN DID. NO RESOLUTION FROM DEALER (TOYOTA WORLD O NEWARK DELAWARE) AND NO RESOLUTION FROM TOYOTA CORPORATE. I WAS TOLD THEY COULD DO NOTHING AND THAT I WOULD HAVE TO PURCHASE NEW PHONES. WE ARE DRIVING VEHICLE WITHOUT BLUETOOTH WITHOUT CELL PHONES IN OUR EARS THEREBY CREATING SAFETY HAZARD. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : No | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10465343 | Number of Deaths: 0 |
| Date Complaint Filed: July 12, 2012 | Date of Incident: July 12, 2012 |
| VIN : JTDZN3EU9C3... | |
| Component: STRUCTURE |
Summary:
MY 2012 PRIUS V HAS A SERIOUS REFLECTION IN THE POINT OF VEIW OF THE SIDE VIEW MIRRORS, WHEN THE FRONT WINDOWS ARE ROLLED UP, AND THE SUN IS HIGH NOON(+-5 HOURS) POSITION. THIS IS CAUSED BY THE WHITE DASH TRIM THAT THE SUN HITS. *TR ## VIN PASSED ## TOYOTA PRIUS V 2012 ##. *TR |
| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : Yes | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10459527 | Number of Deaths: 0 |
| Date Complaint Filed: May 24, 2012 | Date of Incident: April 27, 2012 |
| VIN : JTDZN3EU4C3... | |
| Component: VEHICLE SPEED CONTROL |
Summary:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS ENTERING A PARKING SPACE AT 3 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS NOT INJURED. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE CONTACT’S INSURANCE COMPANY WAS CONTACTED WHO ADVISED THAT THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO SENT A REPRESENTATIVE TO FURTHER ASSES THE FAILURE. AFTER INSPECTION, THE REPRESENTATIVE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED SIMULTANEOUSLY AND ADVISED THAT THERE WERE NO FAILURES WITHIN THE VEHICLE. THE FAILURE MILEAGE WAS 2,400.... UPDATED 08/15/12 *BF
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| Make : TOYOTA | Model : PRIUS | Year : 2012 |
| Manufacturer : TOYOTA MOTOR CORPORATION |
| Crash : Yes | Fire : No | Number of Injuries: 0 |
| ODI ID Number : 10458505 | Number of Deaths: 0 |
| Date Complaint Filed: May 15, 2012 | Date of Incident: May 14, 2012 |
| VIN : JTDKDTB36C1... | |
| Component: SERVICE BRAKES |
Summary:
AS I WAS APPROACHING A TURN I BEGAN TO BRAKE AND THE BRAKES FAILED. I TRIED PRESSING THE BRAKE PEDAL HARDER AND MAKING SURE THAT I HAD PROPER FOOT PLACEMENT AND IT FELT LIKE THE CAR ACCELERATED AT THAT POINT. SINCE THE CAR WAS NOT SLOWING DOWN I WAS UNABLE TO MAKE THE TURN AND ENDED UP CROSSING THE ROAD DIAGONALLY AND GOING UP ONTO THE CURB. ONCE THE CAR WAS OVER THE CURB AND IN THE GRASS THE BRAKES FINALLY ENGAGED AND THE VEHICLE CAME TO A STOP. *JS |
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