Monday, April 8, 2013

Toyota Camry: What is this doing to our insurance rates?

After the problems with my Toyota, I wondered what other Toyota owners were saying. When reviewing these complaints, it's best to keep in mind that only 13% of people make complaints.

That might seem to indicate the available information is merely the tip of the proverbial iceberg.

What is this doing to our insurance rates?


From: NHTSA 62 Complaints

2012 Toyota Camry

Date Complaint Filed: 03/27/2013
Component(s): ELECTRICAL SYSTEM

Date of Incident: 01/26/2013
NHTSA ID Number: 10504775
  • Crash:No
  • Fire:No
  • Number of Injuries:0
  • Number of Deaths:0

  • Manufacturer: TOYOTA MOTOR CORPORATION

    Vehicle Identification No. (VIN): 4T1BK1FKXCU...

    SUMMARY:
    CAR SURGING WHILE DRIVING AND RADIO WOULD CUT OUT AND THE TOYOTA EMBLEM AND WORD TOYOTA APPEARS ON SCREEN. 1ST VISIT DEALER STATED A COMPUTER CHIP NEEDED UPDATE. THIS FIXED THE SURGING WHILE DRIVING BUT DID NOT FIX THE RADIO FROM CUTTING OUT. DEALER COULD NOT DUPLICATE RADIO SHUT DOWN. SECOND VISIT BACK TO DEALER, HAD THE CAR 10 DAYS AND WAS ABLE TO DUPLICATE RADIO SHUTTING OFF. DEALER REPLACED THE EXTENSION MODULE. CAR RETURNED AND STILL RADIO WAS CUTTING OUT. 3RD TIME DEALER REPLACED THE ENTIRE RADIO UNIT, WITHIN 30 MINUTES OF DRIVING THE RADIO WAS DOING IT AGAIN.FOURTH VISIT BACK TO DEALER. DEALER DISCONNECTED EXTENSION MODULE, RADIO STILL CUT OUT, REPLACED RADIO AND AMPLIFIER FROM NEW CAR SITTING ON THE LOT, RADIO STILL CUT OUT. SERVICE MANAGER DROVE CAR HOME FOR SEVERAL DAYS AND RADIO WAS STILL CUTTING OUT. TRAVELING SERVICE REP WAS CALLED IN ON 2 OCCASIONS TO DIAGNOSE. TRAVELING SERVICE REP IS DRIVING A TOYOTA TACOMA THAT DOES THE SAME THING BUT IS UNABLE TO IDENTIFY THE PROBLEM. THE DEALER RETURNED THE CAR AND SAID IT WAS NOT THEIR ISSUE AND IT IS A HD RADIO SIGNAL BEING SENT OUT BY 98.9, A ENTERCOM BROADCASTING COMPANY AND THAT THEIR EQUIPMENT WAS WORKING IS NOT AN ISSUE WITH THE INSTALLED EQUIPMENT. TALKING WITH TOYOTA CUSTOMER SERVICE THEY STATED THE PROBLEM WAS A KNOWN ISSUE. I CONTACTED 5 TOYOTA DEALERSHIP SERVICE DEPARTMENTS AND NONE OF THEM HAVE HEARD OF THIS ISSUE OR HAD A CUSTOMER BRING THEIR CAR IN FOR THE SAME ISSUE. TALKING WITH TOYOTA CUSTOMER SERVICE THEY STATED THEY WERE ONLY DEALING WITH MY CAR AND NOT CONCERNED WITH OTHER CARS HAVING THIS ISSUE. I AM HAVING TROUBLE UNDERSTANDING HOW THIS IS NOT A SERIOUS SAFETY ISSUE. I CANNOT SEE A HD RADIO SIGNAL SHUTTING THE ENTIRE RADIO DOWN AND THEN RESTARTING. WHEN THE INCIDENT OCCURS IT CAUSES THE LIGHTS ON THE SIDE DISPLAY BUTTONS OF THE RADIO TO ALSO GO OUT AND COME BACK ON.
     



    Date Complaint Filed: 03/26/2013
    Component(s): UNKNOWN OR OTHER

    Date of Incident: 03/25/2013
    NHTSA ID Number: 10504521
    Vehicle MakeModelModel Year(s)



    Date Complaint Filed: 03/12/2013
    Component(s): VEHICLE SPEED CONTROL

    Date of Incident: 02/09/2013
    NHTSA ID Number: 10502517



    Date Complaint Filed: 03/10/2013
    Component(s): STEERING

    Date of Incident: 08/30/2011
    NHTSA ID Number: 10502234



    Date Complaint Filed: 03/08/2013
    Component(s): ELECTRONIC STABILITY CONTROL , SERVICE BRAKES

    Date of Incident: 12/22/2012
    NHTSA ID Number: 10502158

    Date Complaint Filed: 02/12/2013
    Component(s): ENGINE

    Date of Incident: 01/28/2013
    NHTSA ID Number: 10497901


    Date Complaint Filed: 02/07/2013
    Component(s): ENGINE , FUEL/PROPULSION SYSTEM , VEHICLE SPEED CONTROL

    Date of Incident: 05/01/2012
    NHTSA ID Number: 10496721



    Date Complaint Filed: 02/01/2013
    Component(s): SERVICE BRAKES , STRUCTURE

    Date of Incident: 01/27/2013
    NHTSA ID Number: 10496035
     



    Date Complaint Filed: 01/30/2013
    Component(s): VEHICLE SPEED CONTROL

    Date of Incident: 12/19/2012
    NHTSA ID Number: 10495215
    Vehicle MakeModelModel Year(s)


    Date Complaint Filed: 01/25/2013
    Component(s): STEERING

    Date of Incident: 10/02/2012
    NHTSA ID Number: 10494670

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