2011 Toyota 4Runner Complaints posted on NHTSA web site:
Date Complaint Filed: 04/09/2013
Component(s): ELECTRICAL SYSTEM , SEATS
Component(s): ELECTRICAL SYSTEM , SEATS
Date of Incident: 04/08/2013
NHTSA ID Number: 10505703
NHTSA ID Number: 10505703
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JR3B5...
SUMMARY:
ON 8 APRIL 2013, THERE WAS A BURNING SMELL COMING FROM THE DRIVERS SEAT. THE HEATING SWITCH TO THE HEATED SEATS WOULD NOT TURN OFF. ITS SMELLED LIKE SOMETHING WAS BURNING AND THE DRIVERS SIDE SEAT WAS REAL HOT LIKE IT WAS ON FIRE. *TR THIS VEHICLE IS ONLY 18 MONTHS OLD AND THERE SHOULD NOT BE ANY PROBLEMS WITH IT. AS TO THE QUESTION WAS THERE A FIRE.......THERE WAS NO PHYSICAL FIRE BUT, SOMETHING WAS BURNING.. CAN YOU PLEASE HELP. *TR
Date Complaint Filed: 03/11/2013
Component(s): STRUCTURE
Component(s): STRUCTURE
Date of Incident: 03/09/2013
NHTSA ID Number: 10502297
NHTSA ID Number: 10502297
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JR5B5...
SUMMARY:
UPON ATTEMPTING TO LIFT THE REAR LIFTGATE, THE DOOR WOULD NOT STAY IN OPEN POSITION. THE DAY BEFORE 03/08/2013, IT WORKED FINE. IT APPEARS THE REAR LIFTGATE STRUTS FAILED. THIS IS DANGEROUS BECAUSE IF THESE STRUTS FAILED IN THE OPEN POSITION IT WOULD HAVE RESULTED IN SERIOUS INJURY. *TR
Date Complaint Filed: 02/17/2013
Component(s): STEERING
Component(s): STEERING
Date of Incident: 02/16/2013
NHTSA ID Number: 10498443
NHTSA ID Number: 10498443
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEZU5JR5B5...
SUMMARY:
STEERING WHEEL VIBRATES LIGHTLY AT 60 MPH OR MORE, ONCE THE SPEED LOWERS TO 59 MPH OR LESS IT STEADY. I ASK THE DEALER FOR THE SITUATION AND THEY SAID THAT THE STEERING ALIGNMENT IS PERFECT. TIRES WERE ROTATED BUT DIDN'T WORKED. *TR
Date Complaint Filed: 01/08/2013
Component(s): ENGINE , POWER TRAIN
Component(s): ENGINE , POWER TRAIN
Date of Incident: 01/06/2013
NHTSA ID Number: 10491781
NHTSA ID Number: 10491781
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JR6B5...
SUMMARY:
JUST AS I PUT MY NEW TOYOTA 4-RUNNER IN REVERSE IN A CROWDED PARKING LOT, THE ENGINE RACES WILDLY. FORTUNATELY MY FOOT WAS FIRMLY ON THE BRAKE, AND I WAS ABLE TO GET IT BACK INTO "PARK" - WHEREUPON THE ENGINE RACED EVEN MORE WILDLY, UNTIL I TURNED OFF THE IGNITION. I CHECKED TO MAKE SURE THAT NOTHING WAS AGAINST THE ACCELERATOR PEDAL - AND THERE WASN'T... I CHECKED TO MAKE SURE THE ACCELERATOR PEDAL WAS IN ITS CORRECT POSITION AND WORKING FREELY - AND IT WAS. SO I RESTARTED THE CAR, IT SEEMED FINE, AND DROVE HOME - AND A LITTLE BIT YESTERDAY (MONDAY) MORNING - THE DAY AFTER THE INCIDENT. ALL WAS FINE... BUT, BUT, THIS WAS A VERY CROWDED PARKING LOT WHERE THE INCIDENT TOOK PLACE - LITERALLY HUNDREDS OF PEOPLE - INCLUDING CHILDREN - WALKING AROUND, AND MANY HUNDREDS OF OTHER CARS AND TRUCKS NEARBY... I AM A LIFE-LONG TOYOTA OWNER - AND THIS WILL NOT CHANGE THIS. BUT, CLEARLY THIS "UNCONTROLLED ACCELERATION" PROBLEM WITH TOYOTA'S OF LATE, STILL EXISTS AND MUST BE CORRECTED IMMEDIATELY!!! *TR
Date Complaint Filed: 01/04/2013
Component(s): SERVICE BRAKES
Component(s): SERVICE BRAKES
Date of Incident: 12/02/2012
NHTSA ID Number: 10490985
NHTSA ID Number: 10490985
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JR5B5...
SUMMARY:
BRAKES APPLIED AT 45 MPH,VSC ACTIVATED,REAR BRAKES LOCKED ON AND WOULD NOT RELEASE. VEHICLE WAS DRIVEN TO A SAFE LOCATION OFF THE HIGHWAY AND WAS TRANSPORTED TO OWNERS HOME VIA FLATBED. THE REAR BRAKES WERE VERY HOT AND GRABBING AS I EXITED THE HIGHWAY. THE PARKING BRAKE LIGHT IN THE CONSOLE LIT. AND THE AUDIO BEEPER SOUNDED CONTINUOUSLY. INCIDENT WAS REPORTED TO THE TOYOTA DEALER. THEY DID NOT REQUEST TO INSPECT THE VEHICLE. *TR
Date Complaint Filed: 11/10/2012
Component(s): STEERING
Component(s): STEERING
Date of Incident: 11/25/2011
NHTSA ID Number: 10483946
NHTSA ID Number: 10483946
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JR2B5...
SUMMARY:
STEERING WHEEL WILL START VIBRATING/SHAKING AT SPEEDS BETWEEN 60-68. BROUGHT IT TO THE DEALER THE DAY AFTER I PURCHASED THE VEHICLE, THEY COULDN'T FIND ANYTHING WRONG. SAID TOYOTA WAS AWARE BUT DIDN'T HAVE ANY SOLUTION. ISSUE WILL OCCUR ABOUT 98% OF THE TIME AND WILL LAST UNTIL YOU DRIVE BELOW 59 MPH. *TR
Date Complaint Filed: 11/09/2012
Component(s): FUEL/PROPULSION SYSTEM , VEHICLE SPEED CONTROL
Component(s): FUEL/PROPULSION SYSTEM , VEHICLE SPEED CONTROL
Date of Incident: 11/01/2012
NHTSA ID Number: 10483806
NHTSA ID Number: 10483806
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JR4B5...
SUMMARY:
WHILE THE VEHICLE WAS SITTING AND IDLING THE ENGINE LIGHT CAME ON ALONG WITH VSE LIGHT AND EXPERIENCED ROUGH IDLING AND ERRATIC THROTTLE RESPONSE. WHEN MY WIFE TRIED TO PUT IN REVERSE AND BACK OUT NO THROTTLE WAS PRODUCED TO MOVE VEHICLE. SHE TURNED CAR OFF AND RESTARTED ENGINE LIGHT REMAINED ON ALONG WITH VSE LIGHT. SHE WAS ABLE TO MAKE IT HOME WITH ROUGH IDLING AND EXTREMELY ERRATIC THROTTLE RESPONSE. THIS HAPPENED ONE OTHER TIME WITHIN A FIVE DAY WINDOW UNTIL WE WERE ABLE TO GET TO THE DEALERSHIP FOR SERVICE APPOINTMENT. DEALERSHIP CONTENDS THROTTLE BODY IS BAD AT 39,000 MILES DUE TO THE THREE PROBLEMS CODES PULLED FROM VEHICLE. ALTHOUGH SCHEDULED PREVENTATIVE MAINTENANCE WAS PERFORMED @ 30,000 MILES WITH THROTTLE BODY CLEANING THIS PART STILL FAILED. THE ERRATIC THROTTLE RESPONSE FROM THIS PART IS VERY DANGEROUS FOR ANYONE THAT EXPERIENCES THIS WHILE DRIVING. *TR
Date Complaint Filed: 08/09/2012
Component(s): WHEELS
Component(s): WHEELS
Date of Incident: 08/08/2012
NHTSA ID Number: 10470064
NHTSA ID Number: 10470064
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
ON THIS VEHICLE'S VERY FIRST TIRE ROTATION, AT A REPUTABLE TIRE SHOP, THREE LUG STUDS BROKE OFF. IF YOU RUN A NET SEARCH, YOU WILL SEE A NUMBER OF SIMILAR REPORTS WHERE TOYOTA 2010 AND NEWER (5TH GENERATION) 4RUNNERS HAVE LUG STUD PROBLEMS--INCLUDING AT EARLY MILEAGE. *TR
Date Complaint Filed: 02/14/2012
Component(s): STEERING , WHEELS
Component(s): STEERING , WHEELS
Date of Incident: 12/15/2010
NHTSA ID Number: 10448688
NHTSA ID Number: 10448688
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBUSJR5B5...
SUMMARY:
STEERING WHEEL STARTED JERKING ABNORMALLY IN THE AM OR AFTER IT HAS NOT BEEN DRIVEN FOR A WHILE. NOW IT CAN HAPPEN AT ANY TIME BUT NOT ALL THE TIME AND IT OCCURS BETWEEN 60 AND 70 MPH. I HAVE TAKEN IT TO THE DEALER EIGHT TIMES. THEY REPLACED THE TIRES BUT IT DIDN'T CORRECT THE ISSUE. I HAVE BEEN TOLD TOYOTA IS AWARE BUT THEY HAVE NOT BEEN ADVISED ME OF THAT. TOYOTA IS TAKING CARE OF THE LEXUS AND THE GX MODELS FIRST.
Date Complaint Filed: 12/19/2011
Component(s): VISIBILITY
Component(s): VISIBILITY
Date of Incident: 11/01/2011
NHTSA ID Number: 10440420
NHTSA ID Number: 10440420
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JR3B5...
SUMMARY:
EASY TO CHIP WINDSHIELD GLASS. WEAK WINDSHIELD GLASS. *TR
Date Complaint Filed: 12/03/2011
Component(s): POWER TRAIN , SERVICE BRAKES, HYDRAULIC
Component(s): POWER TRAIN , SERVICE BRAKES, HYDRAULIC
Date of Incident: 10/22/2011
NHTSA ID Number: 10438479
NHTSA ID Number: 10438479
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
PURCHASED VEHICLE NEW AND THE 5 SPEED AUTOMATIC TRANSMISSION OPERATED SMOOTHLY. AROUND 9,300 MILES THE TRANSMISSION STARTED SHIFTING GEARS HARSHLY. THE HARSHNESS IS INTERMITTENT BUT HAPPENING MORE FREQUENTLY. ALSO, WHILE AT HIGHWAY SPEEDS GOING DOWNHILL, THE RPMS BOUNCE EVERYWHERE FROM 1500 RPMS TO 3000 RPMS. ITS ALMOST AS IF THE TRANSMISSION IS CONFUSED AND DOESN'T KNOW WHAT GEAR TO CHOOSE ANYMORE. I ALSO FEEL AS IF THE BRAKES AREN'T RELEASING. WHEN SITTING AT A RED LIGHT GOING DOWN HILL, ONCE I RELEASE MY FOOT OFF THE BRAKE AND BEFORE I ACCELERATE, WHILE COASTING, I FEEL A "THUD" IN THE REAR END AFTER ABOUT TWO ROTATIONS OF THE WHEELS. I DRIVE IN BUMPER-TO-BUMPER TRAFFIC DAILY IN PITTSBURGH AND THIS SHIFTING IS AWFUL - BY FAR THE WORST TRANSMISSION IN A VEHICLE I HAVE EVER OWNED. I MENTIONED THIS ISSUE DURING MY LAST SERVICE VISIT AT THE TOYOTA DEALERSHIP AND THEY SAID A TECHNICAL SERVICE BULLETIN HAD NOT BEEN ISSUED YET. THIS NEEDS ADDRESSED ASAP. THIS CAN'T BE THE WAY TOYOTA INTENDED FOR THIS VEHICLE TO OPERATE - ESPECIALLY SINCE IT DIDN'T ALWAYS OPERATE THIS WAY. *TR
Date Complaint Filed: 11/23/2011
Component(s): AIR BAGS
Component(s): AIR BAGS
Date of Incident: 11/09/2011
NHTSA ID Number: 10436899
NHTSA ID Number: 10436899
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): 3C8FY58B82T...
SUMMARY:
TO FINISH THE COMPLAINT OF ODI 10436894, YOU ARE GOING TO NEED: A CHEMICAL ANALYSIS-HAZ MSDS BEEN FILED AT OHSA? - IMMEDIATE SHUTDOWN WITH CHEMICAL SAFETY A PART ANALYSIS DEFENSE HAS EXTERNAL TO THE BUSINESS IN THE FORM OF FIRST ARTICLE TEST-USUALLY THE BASE THAT JUST ORDERED THE NEWEST VEHICLE FLEET IN THE MOTOR POOL. THIS IS A SUBPENOABLE FILE EXTERNAL TO THE BUSINESS. NEED THE ORDER UP NUMBER FROM ALL RECEIPTS AT AUTOLIV TO GET MSDS THAT THE SUPPLIERS FILE WITH OSHA. THAT'S THE MIX. SAMPLE PRODUCT WILL BE DIFFICULT TO DATE AS THEY MARK SERIAL #'S WITH NO MANUFACTURE DATE. THIS USUALLY PROMPTS TESTING WITH EACH ORDER UP NUMBER CHANGE FOR REPLACEMENT PARTS. EVERYTHING RETURNED TO THE PLANT GOES OUT WITH A NEW SERIAL NUMBER. LAST YEAR WE CAUGHT THIS ADVERTISED ON E-BAY TO START YOUR HOME BASE BUSINESS. WITH THE CLOSURE OF DELCO, PLANT RETURNS ARE GOING TO THE SECOND HAND PART STORE IN PEOPLE'S HOME. NO MENTION IN THIS NEW SCHEME FROM AUTOLIV THAT AN EXPLOSIVES LICENSE AND REGULATORY COMPLIANCE IS NECESSARY EXTERNAL TO THE VEHICLE ONLY. MEANWHILE WE REFUSE TO ACKNOWLEDGE THIS IS A CHEMICAL AND NUCLEAR LOAD IN THE FRONT SEAT. WE NEED DISPOSAL SITES IN 50 TO KEEP THE RETURNS FROM GOING BACK OUT TO THE PUBLIC. THERE WAS A FIRE SUPPRESSANT SYSTEM THAT WAS IN DEVELOPMENT THAT SPRAYS FUEL NEUTRALIZER "IN FRONT OF THE FIREWALL AND OVER THE GAS TANK". WE NEED THE CURRENT DRAWING BOARD THROUGH BANKRUPTCY NEVER TO PRODUCE AGAIN AND THE NEW PRODUCT START UP. WE NEED PRODUCTION OF NEW DOOR, DASH, AND STEERING WHEEL WITHOUT THE PRODUCT IN IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Date Complaint Filed: 09/07/2011
Component(s): POWER TRAIN , VEHICLE SPEED CONTROL
Component(s): POWER TRAIN , VEHICLE SPEED CONTROL
Date of Incident: 09/02/2011
NHTSA ID Number: 10424066
NHTSA ID Number: 10424066
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JR1B5...
SUMMARY:
SUDDEN RAPID ACCELERATION, ENTERING A PARKING SPOT, BOTH FEET ON BRAKES, STILL ACCELERATION, PUT IN NEUTRAL THEN PARK, STILL ACCELERATION, HAD TO BACK UP, WAS IN A BAD POSITION, NEVER TOUCHED THE GAS THRU THIS WHOLE INCIDENT. RELINED VEHICLE, STILL ACCELERATION, PUT IN PARK AND TURNED IT OFF. TOYOTA HAS HAD IT SINCE, 9-2-2011, TODAY IS 9-7-2011. WHAT ARE MY OPTIONS. I PICK UP MY GRAND KIDS ALL THE TIME LET ALONE ON THE ROAD SHOPPING, ERRANDS, ETC. THE FLOOR MATS WERE NOT THE PROBLEM. *TR
Date Complaint Filed: 07/21/2011
Component(s): VEHICLE SPEED CONTROL
Component(s): VEHICLE SPEED CONTROL
Date of Incident: 07/17/2011
NHTSA ID Number: 10413927
NHTSA ID Number: 10413927
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTEBU5JRXB5...
SUMMARY:
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE CRUISE CONTROL WAS SET TO 70 MPH, AND WHEN THE VEHICLE BEGAN TO TRAVEL DOWNHILL, IT ACCELERATED TO SPEEDS OF 80 TO 85 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED AND THE VEHICLES SPEED WOULD EXCEED WHATEVER THE CRUISE CONTROL WAS ENGAGED TO WHEN TRAVELING DOWNHILL. THE CONTACT WAS ALSO INFORMED THAT THE SPEED WAS SUPPOSED TO VARY BY 3 TO 8 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 5,600.
Date Complaint Filed: 06/28/2011
Component(s): SEATS
Component(s): SEATS
Date of Incident: 05/15/2011
NHTSA ID Number: 10409258
NHTSA ID Number: 10409258
Vehicle MakeModelModel Year(s)
- TOYOTA4RUNNER2011
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
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