2013 Toyota Avalon Complaints

2013 Toyota Avalon Complaints posted on the NHTSA web site are posted below.
Remember that most people don't file complaints - only 13%.
There is no indication that Toyota is stepping forward to correct these problems.

Date Complaint Filed: 05/10/2013
Component(s): SEATS , STRUCTURE

Date of Incident: 04/25/2013
NHTSA ID Number: 10511443

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2013

• Crash:No
• Fire:No
• Number of Injuries:1
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

2013 AVALON TOURING ON APRIL 2013 EXPERIENCE WITH THIS CAR HASNT BEEN VERY GOOD CONSIDERING THAT IT IS A NEW CAR. THERE WAS AN ISSUE WITH THE LEATHER ON THE BACK SEAT BUCKLING AND A STAIN THAT WAS ON THE HEADLINER IN THE DRIVER'™S SIDE REAR AREA BECAUSE OF A WATER LEAK FROM THE ROOF. IT WAS TAKEN TO CLINT’S AUTO TRIM TO CORRECT THE LEATHER. HE FELT IT WAS A WATER STAIN THAT WAS THE RESULT OF WATER LEAKING FROM AN AREA ON THE ROOF THAT WASN'™T SEALED CORRECTLY. BASED ON WHAT WE HEARD FROM CLINT'™S AUTO TRIM, WE TESTED THE CAR BY PLACING WATER ON THE CAR OVER THE AREA WHERE THE STAIN WAS PRESENT. IT REVEALED A NEW WATER STAIN ON THE HEADLINER. WE IMMEDIATELY TOOK IT TO SERVICE ABOUT OUR FINDING. THE CAR WAS TAKEN TO STEPHEN™S AUTO GLASS TO FIX THE LEAK. THE STAIN ON THE HEADLINER WAS CLEANED. HOWEVER, THE STAIN CAN STILL BE SEEN. WE REQUESTED THAT THE HEADLINER BE REPLACED BECAUSE OF THE STAIN. HOWEVER, MY WIFE IS HAVING ISSUES WITH HER EYES BURNING AND NOSE RUNNING WHILE IN THE CAR DUE TO THE SMELL OF MILDEW. WE TURNED OUR CAR IN FOR SERVICE YESTERDAY TO GET THE HEADLINER REPLACED. NOW, THEY TELL US THAT THE HEADLINER IS TOO SHORT TO INSTALL. SO ANOTHER ONE WILL HAVE TO BE ORDERED. SO OUR CAR WILL HAVE STAY UNTIL TUESDAY. I AM HIGHLY UPSET THAT A BRAND NEW CAR HAS SO MANY ISSUES. FIRST, IT WAS THE LEATHER, THEN A WATER LEAK, AND THE HEADLINER IS TOO SHORT FROM THE FACTORY. PROBLEMS JUST CONTINUE TO STACK ON TOP OF ONE ANOTHER. THE TOYOTA EXPERIENCE HARDLY LIVES UP WHAT IS STATED ON YOUR WEBSITE THAT IT IS SUPPOSED TO BRING A SMILE TO SOMEONE'S FACE AS AKIO TOYODA SAID IT.

 

 

This complaint is particularly worrisome in view of the Sudden Unintended Acceleration problems Toyota failed to address/correct for many years causing many deaths --

Date Complaint Filed: 04/04/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 02/06/2013
NHTSA ID Number: 10507126

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2013

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK1EB7DU...

SUMMARY:

TL* THE CONTACT OWNS A 2013 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SURGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE AN ENGINEER TEST DROVE THE VEHICLE AND AGREED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 2,000. *TR

 

Date Complaint Filed: 03/22/2013
Component(s): VISIBILITY

Date of Incident: 03/01/2013
NHTSA ID Number: 10505067

Vehicle MakeModelModel Year(s)

• TOYOTAAVALON2013

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BK1EB5DU...

SUMMARY:

IN THE 2013 TOYOTA AVALON, DRIVER VISIBILITY IS DANGEROUSLY DISTORTED WHEN LOOKING THROUGH THE REAR VIEW MIRROR AT APPROACHING CARS (ESPECIALLY AT NIGHT), DUE TO A DEFECT IN THE NEW 2013 ENGINEERING DESIGN OF THE REAR GLASS MATERIAL, REAR GLASS CONTOUR AND ANGLE, TINTING, AND DEFROST STRIPS. ALL LIGHTS (ESPECIALLY VEHICLE HEADLIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC.) OBSERVED THROUGH THE REAR GLASS HAVE LONG, BRIGHT, VERTICAL LINES RADIATING AT THE TOP AND BOTTOM FROM THE MAIN LIGHT SOURCE VIEWED THROUGH THE REAR VIEW MIRROR. THESE VERTICAL LINES SHINING FROM ALL OF THE NUMEROUS LIGHT SOURCES OBSCURE THE REAR VIEW VISION, CAUSING CONFUSION FOR THE DRIVER IN MANY WAYS: 1) NOT BEING ABLE TO CORRECTLY JUDGE REAR CAR DISTANCE, 2) NOT BEING ABLE TO IDENTIFY THE TYPES OF VEHICLES IN THE REAR, 3) NOT BEING ABLE TO CHANGE LANES SAFELY BECAUSE OF DISTORTIONS THROUGH THE REAR GLASS PANEL, 4) NOT BEING ABLE TO JUDGE HOW MANY VEHICLES ARE APPROACHING AND/OR PASSING, AND LAST BUT NOT LEAST, 5) CAUSING THE DRIVER TO STARE LONGER THROUGH THE REAR VIEW MIRROR IN AN ATTEMPT TO DISCERN WHAT IS TAKING PLACE BEHIND WHICH TAKES THE DRIVER'S EYE OFF OF THE FRONT VISION FOR TOO LONG. ALTHOUGH THE BRIGHT VERTICAL LINES CAN BE SEEN MORE DISTINCTLY AT DUSK AND NIGHT, THEY ARE ALSO OBSERVABLE DURING THE DAYTIME IF THE VEHICLES COMING FROM BEHIND HAVE FRONT LIGHTS ON, AND/OR THE SUN SHINES ON THE CHROME. THESE RADIATING VERTICAL LINES TAKE ON THE COLOR OF THE MAIN LIGHT SOURCE SEEN FROM BEHIND SO THE DRIVER MAY OBSERVE WHITE, YELLOW, RED, GREEN, ETC. COLORS. THIS CAUSES CONFUSION WHEN TRYING TO JUDGE WHAT IS HAPPENING WITH APPROACHING VEHICLES FROM BEHIND. ON A MULTI-LANE HIGHWAY AT NIGHT, THESE MANY-COLORED VERTICAL LINES RADIATING UP AND DOWN FROM THE VARIOUS TYPES OF HEADLIGHTS, STREET LIGHTS, ETC. CAUSE A CONFUSING AND DANGEROUS SITUATION FOR THE DRIVER.

 

http://www-odi.nhtsa.dot.gov/owners/SearchResults.action