A friend from another part of the state asked me if I knew how inappropriate this system was for my town and then proceeded to explain more than I cared to know.
It's pretty interesting to ask for information after buying a system.
Only in Middleboro!
Has anyone used ESRI for GIS? We recently went with them for software and support and we were under the impression they have multiple towns as clients, some of which have Vision for their CAMA system. Well let me tell you I would never recommend them for assessing needs. They do not have a CLUE what our needs are nor do they spend a lot of time finding out. I’ve sent someone for training twice, the first time taking the class they recommended for her to take (she previously had training & worked in GeoMedia) and when they did not cover anything having to do with mapping for Assessors offered to do a one on one with her at their office. It started off by taking an hour to connect so they could use our database and then had to keep calling different people in to find out answers or how to do something and both of these training sessions were AFTER they were sent a detailed list of our needs.
I’m just curious if anyone else has used them and if so what your experience has been. Thank you for all your help past, present and future.
Barbara Erickson, M.A.A.
Assessor/Appraiser for the
Middleborough Board of Assessors