Toyota: Unresponsive!

My brand new Toyota Prius breezed through a Stop Sign, near a School crossing.

Had your child been in front of may car......

Below, is a list of only 2012 vehicle complaints. Remember that only 13% of people with problems complain. Those listed complaints don't represent all of the problems experienced - merely those who have stepped forward.

Toyota is unresponsive.

If you have a problem with your Toyota, don't expect Toyota to respond or correct it.
There is NO evidence of Toyota doing so.

There is NO evidence of Toyota dealers doing so, much like Route 44 Toyota.

New Car Owners are terrorized by the unpredictable behavior of their vehicles.

Even more egregious is that the costs of Toyota's failures are added as hidden charges to our auto insurance. How could it be otherwise?

If Toyota resolved their Sudden Unintended Acceleration problem, why are new Toyota owners complaining about it?

Toyota Complaints

Toyota Camry: What is this doing to our insurance ...
2012 Camry Hybrid Complaints
Toyota Corolla failures
2012 Toyota FJ Cruiser Complaints
2012 Toyota Highlander and 2012 Toyota Highlander ...
Toyota Prius: What is this doing to our insurance ...
Toyota 2012 RAV4
2012 Toyota Scion XB and 2012 Toyota Sequoia
2012 Toyota Sienna Complaints
2012 Toyota Tacoma Complaints
2012 Toyota Tundra Complaints

 

2012 Toyota Tundra Complaints

2012 Toyota Tundra Complaints from NHTSA web site:

Date Complaint Filed: 03/08/2013
Component(s): ENGINE , FUEL/PROPULSION SYSTEM , POWER TRAIN

Date of Incident: 01/12/2013
NHTSA ID Number: 10502104

Vehicle MakeModelModel Year(s)

• TOYOTATUNDRA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TFDW5F13CX...

SUMMARY:

FLEX FUEL MODELS SOLD BY GULF STATES TOYOTA HAVE AN ISSUE WHERE THE ENGINE'S COMPUTER THINKS THERE IS E85 FUEL (OR AN ALCOHOL CONCENTRATION THAT IS MUCH HIGHER THAN ACTUAL) IN THE SYSTEM WHEN THERE IS NORMAL 10% OR LESS GASOLINE ACTUALLY PRESENT. THIS CAN CAUSE ROUGH COLD STARTS/IDLE, POWER LOSS, SUDDEN RPM/POWER DROPOUT, MISSING, AND LESSENED FUEL ECONOMY, ETC. (DIFFERENT SYMPTOMS FOR DIFFERENT TRUCKS). AT THIS TIME THERE IS NO FINAL FIX AND NO AVAILABLE SERVICE BULLETIN. THE ONLY GUIDANCE AT THIS TIME IS TO HAVE YOUR DEALER SEE WHAT ALCOHOL CONCENTRATION YOUR TRUCK IS RUNNING AND RE-FLASH THE COMPUTER IF THE READOUT IS INCORRECT. DEALER ALSO STATES TO NOT ACCELERATE AGGRESSIVELY. I HAVE SERVICE SCHEDULE ON 3/9/13 TO ADDRESS THE PROBLEM FOR THE THIRD TIME. I PURCHASED THE VEHICLE NEW ON 11/23/12. *TR

 

Date Complaint Filed: 03/05/2013
Component(s): ENGINE , FUEL/PROPULSION SYSTEM , POWER TRAIN

Date of Incident: 01/01/2013
NHTSA ID Number: 10501428

Vehicle MakeModelModel Year(s)

• TOYOTATUNDRA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TFHW5F13CX...

SUMMARY:

FLEX FUEL MODELS SOLD BY GULF STATES TOYOTA HAVE AN ISSUE WHERE THE ENGINE'S COMPUTER THINKS THERE IS E85 FUEL (OR AN ALCOHOL CONCENTRATION THAT IS MUCH HIGHER THAN ACTUAL) IN THE SYSTEM WHEN THERE IS NORMAL 10% OR LESS GASOLINE ACTUALY PRESENT. THIS CAN CAUSE ROUGH COLD STARTS/IDLE, POWER LOSS, SUDDEN RPM/POWER DROPOUT, MISSING, AND LESSENED FUEL ECONOMY, ETC. (DIFFERENT SYMPTOMS FOR DIFFERENT TRUCKS). AT THIS TIME THERE IS NO FINAL FIX AND NO AVAILABLE SERVICE BULLETIN. THE ONLY GUIDANCE AT THIS TIME (3/5/13) IS TO HAVE YOUR DEALER SEE WHAT ALCOHOL CONCENTRATION YOUR TRUCK IS RUNNING AND RE-FLASH THE COMPUTER IF THE READOUT IS INCORRECT. THE ISSUE OCCASIONALLY RETURNS FOR SOME USERS. *TR

 

Date Complaint Filed: 01/05/2013
Component(s): SEATS

Date of Incident: 12/13/2012
NHTSA ID Number: 10491515

Vehicle MakeModelModel Year(s)

• TOYOTATUNDRA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TFEY5F12CX...

SUMMARY:

THERE IS RUST RAPIDLY FORMING UNDER SEATS ESPECIALLY MAIN STRUCTURE THAT SECURES TO FLOOR . *TR

 

Date Complaint Filed: 12/19/2012
Component(s): POWER TRAIN

Date of Incident: 12/08/2012
NHTSA ID Number: 10489297

Vehicle MakeModelModel Year(s)

• TOYOTATUNDRA2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND TOWING A TRAILER, THE VEHICLE STARTED TO VIBRATE AS THE FRONT PASSENGER SIDE TIRE EXHIBITED AN ABNORMAL GRINDING NOISE. THE CONTACT MENTIONED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED, CAUSING THE TIRES TO SEIZE. AS A RESULT OF THE TIRE FAILURE, THE VEHICLE BEGAN SPINNING AND CRASHED INTO A DITCH. THE CONTACT WAS NOT INJURED. THE POLICE WERE CONTACTED AND ARRIVED TO THE SCENE TO FILE A POLICE REPORT OF THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY WERE NOT ALLOWED TO TOUCH THE VEHICLE UNTIL THE ENGINEER HAD FIRST INSPECTED IT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD SEND AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 6,000.

Date Complaint Filed: 12/17/2012
Component(s): ENGINE

Date of Incident: 11/26/2012
NHTSA ID Number: 10489030

Vehicle MakeModelModel Year(s)

• TOYOTATUNDRA2012

 

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TFCY5F1XCX...

SUMMARY:

CHECK ENGINE LIGHT ILLUMINATED AS I DEPARTED MY DRIVEWAY. I CALLED TOYOTA SERVICE TO SCHEDULE AN APPOINTMENT WHICH OCCURRED THREE DAYS LATER. TOYOTA SERVICE DEPARTMENT DETERMINED THAT THE AIR PUMP, WHICH IS PART OF THE EMISSIONS SYSTEM, FAILED. I WAS ADVISED THE TRUCK COULD NOT BE DRIVEN. AS OF TODAY (12/17/12) THE PART HAS STILL NOT ARRIVED AT BOCH TOYOTA SOUTH. WILL THE DEFECTIVE AIR PUMP CAUSE PREMATURE FAILURE OF THE CATALYTIC CONVERTER? *TR

 

Date Complaint Filed: 11/13/2012
Component(s): AIR BAGS

Date of Incident: 10/10/2012
NHTSA ID Number: 10484468

Vehicle MakeModelModel Year(s)

• TOYOTATUNDRA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TFUM5F18CX...

SUMMARY:

WHILE USING TO HORN THE COVER OF THE AIRBAG SPLIT ALONG THE SEAM WHERE THE AIRBAG DEPLOYS. THE VEHICLE WAS BROUGHT INTO GET SCHEDULED SERVICE AND TOYOTA'S POSITION IS THAT IT IS NOT A WARRANTY ISSUE OR SAFETY ISSUE. I PLACED 3 CALLS TO TOYOTA CUSTOMER EXPERIENCE CENTER STARTING 10/26/2012 (CASE#[XXX]) WITH THE PROBLEM AND HAVE NOT RECEIVED A RESPONSE! I AM CONCERNED THAT IT MAY AFFECT THE WAY AND IF THE AIRBAG DEPLOYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Date Complaint Filed: 10/05/2012
Component(s): UNKNOWN OR OTHER

Date of Incident: 10/04/2012
NHTSA ID Number: 10478796

Vehicle MakeModelModel Year(s)

• TOYOTATUNDRA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TFEM5F10CX...

SUMMARY:

I WAS DRIVING MY 212 TUNDRA CREWMAX AND WHEN I REACHED A TRAFFIC LIGHT--RED, I PRESSED THE BRAKES AND THE TRUCK STARTED TO PULL UP AND THE RPM'S WENT HIGH. EVEN WHEN I PRESSED THE BRAKES REAL HARD IT WAS STILL MOVING FORWARD. I PROMPTED TO PUT THE TRANSMISSION IN PARK AND TURNED THE ENGINE OFF. RESTARTED IT AND SHIFTED INTO DRIVE, THE TRUCK PULLED UP REAL FAST BECAUSE THE RPM'S WERE HIGH, BUT IN ABOUT TWO OR THREE SECONDS WENT TO NORMAL. SCARED AND VERY CAREFUL I DROVE IT HOME, DIDN'T DO IT ANYMORE BUT I CONTACTED MY DEALER'S CUSTOMERS RELATIONS MANAGER AND HE GOT TOW IT AWAY FROM MY HOME FOR ITS CHECKUP. ACCORDING TO THEM, CAME UP WITH NOTHING WRONG WITH IT AND IT IS SAFE TO DRIVE. THEY SAID THAT THEY'VE HOOKED UP A COMPUTER TO IT AND THE TRUCK'S COMPUTER DID NOT REGISTER ANYTHING WRONG OR MALFUNCTION WHATSOEVER. BUT IT DID HAPPENED. IT WASN'T MY IMAGINATION AND MY CONCERN IS THAT IT MAY HAPPENS AGAIN AND I MIGHT NOT BE ABLE TO CONTROL IT OR TURN IT OFF AS I DID THIS TIME. I MIGHT NOT BE THAT LUCKY AGAIN AND HURT MYSELF OR SOMEONE ELSE. MIGHT NOT BE AT A TRAFFIC LIGHT IN RED. AND MIGHT EVEN CAUSE SOMEONE'S DEATH, OR MINE. *TR

 

Date Complaint Filed: 08/28/2012
Component(s): SEATS

Date of Incident: 05/06/2012
NHTSA ID Number: 10472811

Vehicle MakeModelModel Year(s)

• TOYOTATUNDRA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TFRM5F17CX...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA TUNDRA. THE CONTACT STATED THAT THE DRIVER SEAT FRAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,000. UPDATED 10/11/12*LJ UPDATED 10/17/12

 

 

2012 Toyota Sienna Complaints

2012 Toyota Sienna complaints posted on the NHTSA web site:

Date Complaint Filed: 04/15/2013
Component(s): VISIBILITY

Date of Incident: 04/07/2013
NHTSA ID Number: 10508272

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDXK3DC7CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF EXPLODED WITH A LOUD NOISE. THE SUN ROOF WAS CLOSED AT THE TIME OF FAILURE. THE CONTACT MANEUVERED OFF THE EXIT RAMP AND MANEUVERED TO THE SIDE OF THE ROAD. THERE WERE SMALL FRAGMENTS OF GLASS THAT ENTERED THE VEHICLE UPON ACCESSING THE SUN ROOF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Date Complaint Filed: 03/19/2013
Component(s): AIR BAGS , SEAT BELTS

Date of Incident: 03/03/2013
NHTSA ID Number: 10503584

 

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:Yes
• Fire:No
• Number of Injuries:2
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDKK3DC5CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE TWICE; ONCE FROM THE PASSENGER'S SIDE DOOR AREA AND AGAIN FROM THE REAR. AS A RESULT, THE CONTACT’S VEHICLE WAS PUSHED FORWARD AND INTO THE REAR OF ANOTHER VEHICLE. THE PASSENGER'S SIDE FRONT SEAT BELT FAILED TO RESTRAIN AND BOTH THE PASSENGER AND DRIVER'S SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER WAS THROWN INTO THE DASHBOARD AND SUSTAINED FACIAL, BACK AND NECK INJURIES. THE DRIVER SUSTAINED INJURIES TO THE BACK AND THE LEGS. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 11,000.

Date Complaint Filed: 03/20/2013
Component(s): ELECTRICAL SYSTEM

Date of Incident: 03/01/2013
NHTSA ID Number: 10502995

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDKK3DC0CS...

SUMMARY:

2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO POOR VEHICLE DASH BOARD ILLUMINATIONS. *SMD THE CONSUMER STATED WHEN DRIVING DURING THE DAY TIME, WITH THE DAY TIME RUNNING LIGHTS ON, THE DASH DID NOT ILLUMINATE. THE ONLY ILLUMINATION WAS FROM THE HEADLIGHTS AND EVEN THEN, IT WASN'T THAT WELL LIT. THE DASH IS GREY IN COLOR, SO IT BLENDED IN WELL ON A CLOUDY DAY.

 

Date Complaint Filed: 02/20/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 12/22/2012
NHTSA ID Number: 10499492

 

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3DC0CS...

SUMMARY:

TOYOTA SIENNA MINI VAN SPONTANEOUS ACCELERATION OUR MINIVAN SPONTANEOUSLY ACCELERATED. I DON'T KNOW IF YOU KNOW TOYOTA HAS BEEN HAVING THIS ISSUE WITH OLDER MODELS, BUT OURS IS A 2012 TOYOTA SIENNA XLE LIMITED ALL WHEEL DRIVE MINI VAN. I PUT ON THE BRAKE TO LET MY WIFE OUT WHEN THE VAN TOOK OFF AS IF I HAD THE GAS PEDAL TO THE FLOOR, YET MY FOOT WAS ON THE BRAKE. WE KEPT MOVING, SO I PUSHED THE STOP/IGNITION BUTTON AND THE VAN WOULD NOT STOP. I THEN PUT ON THE EMERGENCY BRAKE AND THE VAN WAS STILL MOVING, I WATCHED THE RPM'S KEEP GOING UP ON THE TACHOMETER. I THEN PUSHED THE OFF/IGNITION BUTTON AGAIN, STILL WOULD NOT STOP, MY NEXT STEP WAS TO PUT IT IN NEUTRAL, BUT I DIDN'T WANT TO BLOW THE ENGINE, SO I PUSHED THE OFF/IGNITION BUTTON AGAIN AND THE ENGINE FINALLY STOPPED. WE WERE FREAKED OUT WE HAD ONLY READ ABOUT THIS NOT THINKING IT WOULD EVER HAPPEN TO US. NOW THE BIGGEST PROBLEM IS I DON'T FEEL COMFORTABLE HAVING WIFE DRIVE THE VAN ANYMORE. I CALLED TOYOTA OF NASHUA, THEY BASICALLY SAID WE CAN INSPECT IT AND CALL TOYOTA OF CALIFORNIA. I CALLED TOYOTA OF CA AND THEY SEEMED NICE AND TALKED ABOUT GIVING US A LOANER CAR. BOTH TOYOTA OF NASHUA, NH AND TOYOTA OF CALIFORNIA BOTH INSPECTED THE VAN AND SAID ?THERE IS NOTHING WRONG WITH THE VAN?. THEY SAID YOU CAN COME AND PICK IT UP. THERE ARE MANY YOUTUBE VIDEO SHOWING THIS PROBLEM AND EVEN RE-ENACTING THE SITUATION, YET TOYOTA CLAIMS USER ERROR. I HAVE GROWN UP WORKING ON CARS FOR ABOUT 35 YEARS, I FIXED AND DRIVEN CARS HARD. I'VE DONE THINGS WITH CARS THAT MOST PEOPLE ONLY SEE IN THE MOVIES. I CAN PROMISE YOU IT WAS NOT USER ERROR AND IT WAS NOT THE FLOOR MATS FACT!!! BEWARE TOYOTA & LEXUS OWNERS. *TR

Date Complaint Filed: 01/30/2013
Component(s): ELECTRICAL SYSTEM , VISIBILITY/WIPER

Date of Incident: 01/21/2012
NHTSA ID Number: 10495220

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA201

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3DC4CS...

SUMMARY:

THE INTERMITTENT WIPER IS REVERESED. THE SLOW IS RUNNING FAST AND THE FAST RUNNING SLOW. TOOK IT TO THE DEALER AND THEY ADVISED THAT THEY COULD NOT DO ANYTHING. ALSO THE DASH IS NOT FLUSH WITH THE INSTRUMENT CLUSTER. *TR

 

Date Complaint Filed: 01/28/2013
Component(s): FUEL SYSTEM, GASOLINE , FUEL/PROPULSION SYSTEM

Date of Incident: 11/28/2011
NHTSA ID Number: 10494985

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDZK3DC9CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A KNOCKING AND SWOOSHING SOUND COMING FROM THE FUEL TANK. THE NOISE WOULD BECOME LOUDER WHEN THE CONTACT WAS DRIVING AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE FUEL TANK BUT THE REPAIR DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE NOISES WERE NORMAL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 836 AND THE CURRENT MILEAGE WAS 5,384. UPDATED 2/12/13 *CN

 

Name	Description	Size(KB)

Date Complaint Filed: 12/26/2012
Component(s): ELECTRICAL SYSTEM , SERVICE BRAKES , VEHICLE SPEED CONTROL

Date of Incident: 10/12/2012
NHTSA ID Number: 10490130

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3DC6CS...

SUMMARY:

OWNER WAS DRIVING AND VCS AND ABS WARNING LIGHTS CAME ON AND STAYED ON WHILE DRIVING AS WELL AS TIRE PRESSURE LIGHT. BRAKES ON VEHICLE DID NOT BRAKE AS WELL GOING DOWN HILL. TIRES SLIPPED AND SKIDDED IN THE RAIN ON THE HILLS IN VENTURA COUNTY. DRIVER CALLED TOYOTA AND THEY OPENED UP A CASE NUMBER. TOYOTA HAS ATTEMPTED TO FIX THE VEHICLE 3 TIMES AND CANNOT DETERMINE THE REASON WHY THE MALFUNCTION KEEPS OCCURRING. OWNER HAS VIDEO OF THE WARNING LIGHTS CONTINUOUSLY ON WHILE OWNER IS DRIVING. OWNER FEELS THIS IS AN EXTREME SAFETY ISSUE, AND BELIEVES THEY WERE SOLD A LEMON CAR. *TR

 

Date Complaint Filed: 12/23/2012
Component(s): ELECTRICAL SYSTEM , EXTERIOR LIGHTING

Date of Incident: 12/26/2008
NHTSA ID Number: 10489555

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDKK3DC9CS...

SUMMARY:

NO DASHBOARD LIGHTS WHEN VAN IS STARTED, ONLY COME ON WHEN LIGHT SWITCH IS ACTIVATED. DASHBOARD ON VISIBLE ON CLOUDY DAYS. *TR

 

Date Complaint Filed: 11/15/2012
Component(s): STRUCTURE

Date of Incident: 09/03/2012
NHTSA ID Number: 10484815

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDKK3DC5CS...

SUMMARY:

DRIVER AND PASSENGER SIDE POWER SLIDING DOOR OCCASIONALLY (I.E. NOT ALL THE TIME) MAKES AN ABNORMAL POP NOISE WHEN INITIALLY OPENING WITH THE OUTSIDE HANDLE OR WITH THE INSIDE HANDLE ON THE SLIDING DOOR. THIS DOES NOT HAPPEN THE DOOR IS OPENED WITH OTHER METHOD (E.G. REMOTE, OVER-HEAD MOUNT CONTROL, BUTTON ON B-PILLAR). IT SEEMS AS IF THE DOOR DOESN'T UNLATCH BEFORE THE MOTOR START PULLING THE DOOR. THE SYMPTOM IS VERY SIMILAR TO THIS TSB FOR CERTAIN 2011 SIENNA: T-SB-0044-11. *TR

 

Date Complaint Filed: 10/27/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 10/27/2012
NHTSA ID Number: 10482457

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDKK3DC9CS...

SUMMARY:

WHILE DRIVING ON AN EXPRESSWAY WITH STEEP GRADES, WITH THE CRUISE CONTROL SET, THE SPEED ON STEEP DOWNGRADES WOULD INCREASE BY UP TO 5 MPH ABOVE THE SPEED SET ON THE CRUISE CONTROL. IN OTHER VEHICLES I HAVE DRIVEN IN RECENT YEARS, I DO NOT RECALL THE SPEED VARIATION EXCEEDING 3 MPH FROM THE CRUISE CONTROL SETTING. *TR

 

Date Complaint Filed: 08/29/2012
Component(s): EXTERIOR LIGHTING

Date of Incident: 08/22/2012
NHTSA ID Number: 10472883

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3DC3CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA . THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE HEADLIGHTS FAILED TO FULLY ILLUMINATE THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER.THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 400. 

 

Date Complaint Filed: 08/21/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 08/17/2012
NHTSA ID Number: 10471799

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT HAD TO SHUT THE VEHICLE OFF WHILE IT WAS MOVING TO STOP THE VEHICLE FROM ACCELERATING AND AVOIDING A POSSIBLE CRASH. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER WAS INVESTIGATING THE ACCELERATION ISSUE. THE FAILURE MILEAGE WAS 2,800. THE VIN WAS NOT AVAILABLE.

 

Date Complaint Filed: 08/15/2012
Component(s): SEATS

Date of Incident: 07/03/2012
NHTSA ID Number: 10470762

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3DC1CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES THE FRONT DRIVER SEAT WOULD SLIGHTLY SLIDE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS PERFORMING UP TO MANUFACTURER SPECIFICATIONS. AS A RESULT, THEY DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12.

 

Date Complaint Filed: 07/30/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 05/31/2012
NHTSA ID Number: 10468304

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3DC1CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA XLE. THE CONTACT STATED THAT AS HE APPROACHED A STOP LIGHT, HE SUDDENLY EXPERIENCED SUDDEN ACCELERATION AND THERE WAS AN INCREASE IN THE ENGINE RPMS UP TO 8,000. THE CONTACT FORCEFULLY APPLIED THE BRAKES AND SHIFTED INTO NEUTRAL. THE VEHICLE THEN DECELERATED AND THE CONTACT DROVE HOME SLOWLY. THE DEALER WAS NOTIFIED AND TOWED THE VEHICLE IN FOR A DIAGNOSTIC TEST. THEY WERE UNABLE TO DIAGNOSE A FAILURE AND ATTRIBUTED IT TO A DRIVER’S ERROR. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 900. UPDATED 08/23/12*LJ UPDATED 08/23/12

 

 

Date Complaint Filed: 07/05/2012
Component(s): ELECTRICAL SYSTEM

Date of Incident: 07/03/2012
NHTSA ID Number: 10464253

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDKK3DC7CS...

SUMMARY:

BRAND NEW VEHICLE LASTED ABOUT A WEEK, WIFE PARKED CAR, WENT INTO STORE, CAME OUT AND VAN WOULD NOT START, WIFE AND KIDS WERE STRANDED IN ROUGH PART OF NEIGHBORING CITY, BATTERY DEAD, TOYOTA SERVICE TESTED CHARGING SYSTEM AND FOUND NOTHING WRONG, THEY DIDN'T REPLACED BATTERY AS A PRECAUTION. *TR

Date Complaint Filed: 05/09/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 05/04/2012
NHTSA ID Number: 10457870

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDKK3DC0CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE THE BRAKES WERE APPLIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THERE WAS NO FAILURE FOUND WITHIN THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THERE WOULD BE NO FURTHER INSPECTIONS OF THE VEHICLE BECAUSE THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 5,000. 

Date Complaint Filed: 04/28/2012
Component(s): ENGINE AND ENGINE COOLING , POWER TRAIN , STEERING

Date of Incident: 02/15/2012
NHTSA ID Number: 10456744

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDXK3DC2CS...

SUMMARY:

JOINING HIGHWAY IN A SITUATION WHERE VEHICLES GIVING WAY CAUSE HESITATION AND THEN GIVE WAY CAUSING BRAKING THEN ACCELERATION REPEATEDLY, TRANSMISSION REFUSED TO DOWNSHIFT ON KICK DOWN, VEHICLE WOULD NOT ACCELERATE, ACTUALLY SLOWED SIGNIFICANTLY FORCING FOLLOWING VEHICLES TO BRAKE .VEHICLE EVENTUALLY BEGAN TO PICK UP SPEED.GENERALLY POOR RESPONSE FROM TRANSMISSION IN ALL MODES. TRANSMISSION DROPS OUT OF DRIVE AT LOW SPEEDS CAUSING ENGINE TO RACE BEFORE TAKING UP DRIVE, VERY HARD TO OPERATE VEHICLE SMOOTHLY.. EXCESSIVE ENGINE VIBRATION AND NOISE FOR THIS PRICE POINT ,KNOWN MORE REFINED DIESELS KNOCKING FROM STEERING COLUMN ON CONSTANT RADIUS TURNS WHEN MAKING SMALL STEERING CORRECTIONS, DETECTABLE AT LOW AND MODERATE TO HIGH SPEED. *TR

 

Date Complaint Filed: 01/23/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 01/01/2012
NHTSA ID Number: 10444924

Vehicle MakeModelModel Year(s)

• TOYOTASIENNA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3DC8CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE OR ACCELERATE, BOTH PEDALS WOULD BE DEPRESSED SIMULTANEOUSLY. THE CONTACT STATED THAT THE TWO PETALS WERE TOO CLOSE IN PROXIMITY. THE MANUFACTURER AND THE DEALER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAVEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 1,300.

2012 Toyota Scion XB and 2012 Toyota Sequoia

Brand new vehicles and NO indication that Toyota is responding to these problems.

2012 Toyota Scion XB complaint from NHTSA web site:

Date Complaint Filed: 03/08/2013
Component(s): VISIBILITY

Date of Incident: 03/01/2013
NHTSA ID Number: 10502068

Vehicle MakeModelModel Year(s)

• TOYOTASCION XB2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTLZE4FE0CJ...

SUMMARY:

STRESS FRACTURE ON PASSENGER SIDE WINDSHIELD. THE CRACK WAS ABOUT 1 INCH WHEN FIRST NOTICED AND THEN SPREAD TO ABOUT 8 INCHES WITHIN JUST A FEW DAYS. IT STARTED FROM UNDERNEATH THE WEATHER STRIPPING AND FRAME ON THE LOWER SIDE OF THE PASSENGER SIDE. IT QUICKLY STARTED INTO A Y LIKE SHAPE. I REPORTED IT TO MY LOCAL TOYOTA DEALER AND I WAS INSTRUCTED THAT IT WAS JUST A FREAK INCIDENT AND THAT MY INSURANCE WOULD TAKE CARE OF IT. I DID HAVE IT REPLACED JUST A DAY AGO AND CONTACTED MY DEALER TO HAVE THE STICKERS REPLACED, BUT THEY MADE NO MENTION OF HELPING ME OUT WITH THE COST WHAT SO EVER. I BELIEVE THIS IS JUST ANOTHER EXAMPLE A BAD DESIGN AND NO ACCOUNTABILITY. I HOPE THIS REPORT HELPS SOME ONE ELSE DOWN THE ROAD SOME TIME. IF THE WINDSHIELD CRACKS AGAIN LIKE THIS, I MOST DEFINITELY AM GOING TO TRADE THE CAR IN FOR A DIFFERENT BRAND OF MOTOR VEHICLE. *TR

 

2012 Toyota Sequoia complaint from NHTSA web site:

 

Date Complaint Filed: 11/12/2012
Component(s): ENGINE , FUEL/PROPULSION SYSTEM , POWER TRAIN

Date of Incident: 06/25/2012
NHTSA ID Number: 10484018

Vehicle MakeModelModel Year(s)

• TOYOTASEQUOIA2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDY5G14CS...

SUMMARY:

I PURCHASED A BRAND NEW 2012 TOYOTA SEQUOIA. SINCE I BOUGHT THE VEHICLE, THE VEHICLE HAS HAD IDLE/ACCELERATOR PROBLEMS, ERRATIC PROBLEMS WITH EXCESSIVE TRANSMISSION DOWNSHIFTING, RACING, SURGING, AND FLUCTUATION OF ENGINE RPM'S, MAKING THE VEHICLE DIFFICULT TO STOP SAFELY. WHEN I FIRST PURCHASED THE VEHICLE, THE SERVICE DEPARTMENT EXPLAINED TO ME THAT IT WAS A NEW VEHICLE AND IT NEEDED TIME,??ONE THOUSAND MILES,?? FOR THE ENGINE TO BREAK IN. THEIR INITIAL SOLUTION TO MY VEHICLE'??S PROBLEM DID NOT RECTIFY ITSELF. I HAVE HAD TO RETURN IT TO THE DEALERSHIP 2 TIMES FOR REPAIR. THEY STATED THAT THEY HAVE CONFIRMED MY CONCERNS WITH THE VEHICLE BUT IT COULD NOT BE REPAIRED. THAT IT IS A DESIGN CHARACTERISTIC OF THE VEHICLE, THAT'S THE WAY THEY ACT, AND THAT IT HAD SOMETHING TO DO WITH FUEL-CUTTING OR TRANSMISSION SHIFTING. HE FURTHER STATED THAT HE FORWARDS HIS REPORT TO TOYOTA ENGINEERS AND IF THERE ARE ENOUGH COMPLAINTS THAT THEY WILL RE-WRITE AND UPDATE THE SOFTWARE FOR THE VEHICLE. OBLIVIOUSLY A SAFETY ISSUE...PLEASE ADVISE. *TR

 

 

2012 Toyota Highlander and 2012 Toyota Highlander Hybrid

Where is there any indication that Toyota is standing behind its product?
We are paying higher insurance premiums because of NEW car failures.

2012 Toyota Highlander consumer complaints from NHTSA web site:

Date Complaint Filed: 03/13/2013
Component(s): TIRES , WHEELS

Date of Incident: 03/10/2013
NHTSA ID Number: 10502666

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:Yes
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH9CS...

SUMMARY:

I WAS DRIVING ON I-35 AND HAS TO STOP AT THE SHOULDER FOR ABOUT 30 SECONDS TO FIX SOMETHING. THE SHOULDER IS SMOOTH AND NEWLY PAVED. THEN I WENT ON DRIVING AGAIN, MINUTES LATE, THE TIRE LOW AIR INDICATOR WAS ON AND A FEW MORE MINUTES LATER, THE LEFT FRONT TIRE WAS TOTALLY FLAT. THE TIRE HAS ONLY 7500 MILES ON IT AND WAS TOLD BY TOYOTA DEALER THAT I NEED TO PURCHASE A NEW ONE. AND THERE IS NO WARRANTY ON IT SINCE IT IS FROM A NEW CAR AND I DID NOT PURCHASE THEIR EXTENDED COVERAGE. I THINK IT IS QUALITY OF THE TIRE USED AND I SAW TONS OF SAME COMPLAINTS FROM OTHER TOYOTA HIGHLANDER OWNERS. *TR

Date Complaint Filed: 02/05/2013
Component(s): TIRES

Date of Incident: 02/04/2013
NHTSA ID Number: 10496496

 

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

Tire Brand NameTire Line / Tire Size Production Dates

• TOYOTOYO -

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYO TIRES U.S.A. CORP , TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH6CS...

SUMMARY:

MY HUSBAND AND I WERE DRIVING ALONG EL CAMINO REAL IN SOUTH SAN FRANCISCO CALIFORNIA WHEN WE HEARD A VERY LOUD BANG AND OUR CAR SWAYED TO THE RIGHT AND ALMOST HIT A BYSTANDER. THE REAR PASSENGER RIGHT TIRE BLEW OUT AT NO APPARENT REASONS. THERE WAS A BIG CRACK OF 3 TO 4 INCHES ON THE SIDE (INSIDE PART) OF THIS TIRE. WE BROUGHT OUR CAR TO MELODY TOYOTA TELLING THEM THAT IT WAS A DEFECTIVE TIRE BECAUSE THERE WAS NO SIGNS OF NAILS OR ANY OTHER OBJECTS THAT WILL CAUSE THE TIRE TO BLOW OUT. FORTUNATELY, WE DECIDED NOT TO TAKE THE FREEWAY THIS TIME OR ELSE WE WILL BE IN A BIG ACCIDENT. MELODY TOYOTA TOLD US THAT IT WAS DUE TO OUTSIDE INFLUENCE BUT THEY ARE NOT SURE ABOUT IT BECAUSE YOU CAN SEE THE SURFACE WAS SO SMOOTH AND NO MARKS OF ANY OBJECTS HITTING IT. IT LOOKED THAT IT CAME FROM THE INSIDE OF THE TIRE. THEY DECIDED TO SEND THE TIRE TO THE MANUFACTURER (TOYO BRAND) TO INVESTIGATE. OUR WORRY THE TIRE MANUFACTURER WILL TRY TO PROTECT THEMSELVES AND THEY WILL RULE THAT IT WAS DUE TO OUTSIDE INFLUENCE. GRANTING IT WAS DUE TO OUTSIDE INFLUENCE THE TIRE SHOULD DEFLATE SLOWLY AND NOT A SUDDEN LOUD BURST. WE ARE REPORTING THIS BECAUSE WE WANT TO SAVE THOUSANDS OF LIVES WHO HAVE THIS BRAND OF TIRES. FORTUNATELY, NOTHING BAD HAPPENED TO US AND THE BYSTANDER. I WAS REQUESTING THE DEALER TO REPLACE ALL OUR TIRES BECAUSE WE HAVE NO PEACE OF MIND DRIVING WITH THESE TIRES. BY THE WAY, OUR CAR IS A BRAND NEW CARTOYOTA HIGHLANDER 2012 THAT WE BOUGHT ONLY LAST JUNE OF 2012, IT WAS AN 8 MONTH-OLD CAR. WHAT REALLY UPSETS ME THE DEALER WAS SELLING ME A SPARE TIRE FOR $300. WHY SHOULD WE PAY $300 WHEN WE ALMOST GOT INTO ACCIDENT?SO, AT THIS TIME WE'RE STILL WAITING WHAT WILL BE THEIR FINDINGS. I HOPE THEY WILL BE HONEST ABOUT IT. I TOOK SEVERAL PICTURES OF THE DAMAGED TIRE FOR THE RECORD. *TR

 

Date Complaint Filed: 02/04/2013
Component(s): ENGINE , VEHICLE SPEED CONTROL

Date of Incident: 02/04/2013
NHTSA ID Number: 10496355

 

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH5CS...

SUMMARY:

WHEN STOPPING THE AUTO ON 3 OCCASIONS THE ENGINE BEGAN RACING VERY STRONGLY....UPDATED 02/07/13 *BF *TR HOWEVER, WHILE THE HIGHLANDER WAS BEING CHECKED, THE CONSUMER AND HER HUSBAND EXPERIENCED SUDDEN ACCELERATION WHILE DRIVING A TOYOTA CAMRY LOANER, CAUSING A CRASH AND PERSONAL INJURY. UPDATD 02/11/13

Name	Description	Size(KB)

Date Complaint Filed: 01/29/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 11/16/2012
NHTSA ID Number: 10495051

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3EH0CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ENTERING THE DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE HOUSE. THE VEHICLE FUNCTIONED NORMALLY WHILE REVERSING BUT UPON SHIFTING BACK INTO DRIVE, THE VEHICLE AGAIN ACCELERATED AND CRASHED INTO THE HOUSE. THE VEHICLE WAS THEN PLACED INTO REVERSE AND THEN CAME TO A STOP WHEN IT CRASHED INTO A CURB, CAUSING THE AXLE TO FRACTURE. THE DRIVER DID NOT SUFFER ANY INJURIES. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INSPECTED BY THE MANUFACTURER WHO STATED THAT THERE WAS NO EVIDENCE OF A DEFECT. THE FAILURE AND CURRENT MILEAGE WAS 8,900. UPDATED 2/21/13 *CN

 

Name	Description	Size(KB)

Date Complaint Filed: 01/17/2013
Component(s): EXTERIOR LIGHTING

Date of Incident: 11/06/2012
NHTSA ID Number: 10493322

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH9CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TOO DIM, MAKING IT DIFFICULT FOR NIGHT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND ADJUSTED THE LIGHTS HOWEVER, THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 4,000. ... UPDATED 02/27/13 *BF UPDATED 03/04/13

Date Complaint Filed: 12/18/2012
Component(s): ELECTRICAL SYSTEM , ENGINE , EXTERIOR LIGHTING , VISIBILITY/WIPER

Date of Incident: 08/03/2012
NHTSA ID Number: 10489150

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH3CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND STEERING TO THE RIGHT, THE ENGINE SUDDENLY EMITTED AN ABNORMAL NOISE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD NOT SHUT OFF INTERMITTENTLY WHEN POWERING OFF THE VEHICLE. IN ADDITION, THE DEFROSTER FOR THE REAR WINDOW WOULD NOT FUNCTION PROPERLY, CAUSING THE WINDOWS TO REMAIN FOGGY FOR A LONG PERIOD OF TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 3,300. UPDATED 1/29/13 *CN

 

Name	Description	Size(KB)

 

Date Complaint Filed: 09/03/2012
Component(s): SERVICE BRAKES , VEHICLE SPEED CONTROL

Date of Incident: 08/15/2012
NHTSA ID Number: 10473682

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDZA3EH7CS...

SUMMARY:

LIGHT TURNED RED. I ATTEMPTED TO STOP. BRAKE PEDAL WAS ROCK HARD NO RESPONSE. TWO MORE ATTEMPTS USELESS. I JUST CONTINUED ACROSS THE INTERSECTION AND THERE WAS NO FURTHER EVENT. THIS WAS THE THIRD EVENT FOR THIS CAR. I REFUSE TO DRIVE IT AGAIN. I AM AWAITING A RESOLUTION FROM TOYOTA UNDER A CALIFORNIA LEMON LAW DISPUTE. *TR

Date Complaint Filed: 08/16/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 08/13/2012
NHTSA ID Number: 10470867

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3EH2CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED AND WENT OVER THE CURB. THE CONTACT APPLIED THE BRAKE WITH BOTH FEET AND SHIFTED INTO PARK IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 11,500.

 

Date Complaint Filed: 08/02/2012
Component(s): ELECTRICAL SYSTEM

Date of Incident: 08/02/2012
NHTSA ID Number: 10469001

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH1CS...

SUMMARY:

THE 2012 HIGHLANDER SPEEDOMETER CONSISTENTLY SHOWS 3 MILES OVER THE ACTUAL SPEED, AS COMPARE TO VARIOUS HIGHWAY SPEED MONITORS AND COMMERCIAL GPS SPEED INDICATORS. HOWEVER, TOYOTA DEALER AND HEADQUARTER SAID THE SPEEDOMETER IS WITHIN PERFORMANCE SPECIFICATION. I BELIEVE THIS COULD BE A SAFETY ISSUE AS DRIVER MAY NOT BE SURE OF THE ACTUAL SPEED OF THE VEHICLE. *TR

 

Date Complaint Filed: 07/27/2012
Component(s): POWER TRAIN , VEHICLE SPEED CONTROL

Date of Incident: 06/29/2012
NHTSA ID Number: 10467938

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDZA3EH7CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED TO BRAKE BUT THE VEHICLE ACCELERATED RAPIDLY INSTEAD. SHE ATTEMPTED TO APPLY THE BRAKE HOWEVER THE BRAKE PEDAL HAD BECOME VERY STIFF. SHE HAD TO APPLY EXTREME PRESSURE TO THE BRAKE AND THE VEHICLE STOPPED 15 FEET LATER. SHE SHIFTED INTO NEUTRAL AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN IDLE UP CLUTCH DEFECT, WHICH OCCURRED AT LOW SPEEDS AND WHEN THE AIR CONDITIONER WAS ACTIVATED. THE DEALER WOULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 6,200 AND CURRENT MILEAGE WAS 6,800. UPDATED 08/28/12*LJ THE CONSUMER STATED THE VEHICLE BEGAN TO MOVE FORWARD AND THE ENGINE REACHED 1600 RPM EVEN THOUGH SHE WAS ONLY DRIVING 10 MPH. THE BRAKE PEDAL BECAME HARD AND THE VEHICLE WOULD NOT STOP. SHE SHIFTED INTO NEUTRAL AND APPLIED THE BRAKES AGAIN AND THE VEHICLE STOPPED. SHE THEN SHUT OFF THE IGNITION AND WAITED ABOUT 7-10 MINUTES.

Date Complaint Filed: 07/18/2012
Component(s): POWER TRAIN , SERVICE BRAKES, HYDRAULIC

Date of Incident: 07/17/2012
NHTSA ID Number: 10466502

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH2CS...

SUMMARY:

AFTER PULLING INTO A PARKING SPACE, THEN BRAKING, I BACKED UP TO REALIGN THE VEHICLE BETTER. WHEN I PULLED IN THIS TIME AND BRAKE, THE VEHICLE DID NOT STOP. I CONTINUED TO PUT MY FOOT ON THE BRAKE REPEATEDLY, BUT THE VEHICLE STILL DID NOT STOP. THE ENGINE THEN REVVED UP AND ACCELERATED. AT THIS SAME TIME THE GEAR SHIFT WENT INTO NEUTRAL AND THEN BACK INTO DRIVE. THE VEHICLE FINALLY CAME TO A STOP AS IT HIT THE BUILDING IN FRONT OF ME, CAUSING DAMAGE TO THE BUILDING, AND THE FRONT OF MY VEHICLE. I WAS ABLE TO BACK UP THE VEHICLE AND PARK IT IN THE PARKING SPACE, WITH NOT PROBLEM BRAKING IT TO STOP THIS TIME. *TR

Date Complaint Filed: 05/29/2012
Component(s): ENGINE , FUEL/PROPULSION SYSTEM

Date of Incident: 05/23/2012
NHTSA ID Number: 10459879

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3EHXCS...

SUMMARY:

MY HIGHLANDER WAS AT THE AIRPORT FOR THREE DAYS PARKED. WHEN I WAS LEAVING THE LOT I WAS DRIVING SLOW IN THE LOT TO PAY MY PARKING. WHEN I GOT OUT OF THE LOT TO MAIN STREAM TRAFFIC I TRIED TO ACCELERATE AND THE CAR WOULD ONLY GO SLOW AS I KEPT PUSHING THE THROTTLE. THERE WERE CARS ON BOTH SIDES OF ME WITH NO ONE IN FRONT AND THEN THE CAR JUST TOOK OFF. IT DID STARTLE ME BECAUSE I WAS NOT EXPECTING THIS. THANK GOD NO ONE WAS IN FRONT OF ME BECAUSE I AM SURE I WOULD NOT HAVE REACTED FAST ENOUGH TO STOP BECAUSE OF THE RAPID ACCELERATION. SOMETHING IS WRONG WITH THE THROTTLE IN THESE VEHICLES. I DID NOT TAKE IT IN BECAUSE I AM SURE THEY WOULD NOT HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THIS HAS ONLY HAPPEN ONCE AND I HOPE IT DOESN'T HAPPEN AGAIN. *TR

 

Date Complaint Filed: 05/17/2012
Component(s): SERVICE BRAKES

Date of Incident: 11/08/2011
NHTSA ID Number: 10458807

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3EHXCS...

SUMMARY:

THE CAR WILL NOT HOLD WHEN PARKED ON A STEEP INCLINE. NOT EVEN IN MY DRIVEWAY AT HOME. ESPECIALLY IF THERE ARE PEOPLE IN THE CAR BECAUSE OF THE ADDED WEIGHT. THEY ADJUSTED IT THE FIRST TIME AND SAID IT WOULD BE FINE. THAT ONLY LASTED A MONTH. TOOK IT IN AGAIN AND THEY SAID NOTHING WAS WRONG BUT THEY ADJUSTED IT MORE. TECH SAID THEY MIGHT HAVE TO CHARGE ME BECAUSE IT IS GOING TO WEAR OUT THE PARKING BRAKE PADS. NEVER HAD SOME THING LIKE THIS HAPPEN IN ANY VEHICLE I HAVE OWNED. IT CURRENTLY IS NOT HOLDING SO I APPLY THE BRAKE TO THE FLOOR AND THEN PUT IT IN PARK. NOT A GOOD PRACTICE. *TR

 

Date Complaint Filed: 05/01/2012
Component(s): SERVICE BRAKES , VEHICLE SPEED CONTROL

Date of Incident: 04/30/2012
NHTSA ID Number: 10457095

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDDK3EH9CS...

SUMMARY:

WHILE PULLING INTO A PARKING STALL IN A PRIVATE PARKING LOT, MY HIGHLANDER SUDDENLY ACCELERATED AND I HAD NO BRAKES AT ALL! MY HIGHLANDER WENT UP OVER THE CURB WHICH CAUSED THE VEHICLE TO SLOW. I HAD BRAKES AGAIN AND WAS ABLE TO APPLY THE BRAKE, COMING TO A SAFE STOP. NOT BEFORE SLASHING MY LEFT FRONT TIRE AND BENDING MY TIRE RIM. THANKFULLY NO ONE WAS INJURED. *JS

 

Date Complaint Filed: 04/30/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 04/27/2012
NHTSA ID Number: 10456842

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDZA3EH7CS...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN EXCESSIVE VIBRATION. THE CONTACT THEN ENGAGED THE BRAKE PEDAL WHICH WAS UNRESPONSIVE. THE ENGINE RMPS INCREASED UP TO 3,000. THE BRAKE PEDAL WAS APPLIED REPEATEDLY AND THE GEAR WAS SHIFTED INTO NEUTRAL AND THEN BACK INTO DRIVE. THE VEHICLE BEGAN TO UNINTENDEDLY ACCELERATE. THE VEHICLE EVENTUALLY CAME TO A STOP. THE CONTACT WAS ABLE TO RESUME DRIVING TO THE DESTINATION AT A REDUCED SPEED. THE MANUFACTURER WAS NOT NOTIFIED OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Date Complaint Filed: 04/09/2012
Component(s): AIR BAGS

Date of Incident: 04/08/2012
NHTSA ID Number: 10454532

 

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDYK3EH7CS...

SUMMARY:

DRIVERS AIRBAG FAILED TO DEPLOY IN ACCIDENT. FRONT END CRUSHED, PROBABLY $20,000 DAMAGE TO FRONT END ALTHOUGH TOW TRUCK DRIVER SAID IT WAS TOTALED. WIFE WAS DRIVING AND COULD HAVE BEEN INJURED IF SEAT BELT HAD FAILED ALSO. *TR

 

Date Complaint Filed: 02/18/2012
Component(s): ENGINE AND ENGINE COOLING

Date of Incident: 02/18/2012
NHTSA ID Number: 10448434

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

OCCASIONALLY, AFTER COMING TO A STOP, AND THEN TAKING OFF AND TURNING EITHER RIGHT OR LEFT, THE ENGINE WILL LOSE POWER FOR A FEW SECONDS. THE ENGINE DOES NOT SHUT OFF, IT JUST SLOWS DOWN TO JUST ABOVE IDLE SPEED FOR 3 OR 4 SECONDS AND THEN RESUMES NORMAL ACCELERATION OPERATION. *TR

 

Date Complaint Filed: 02/16/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 11/03/2011
NHTSA ID Number: 10448197

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 5TDBK3EH5CS...

SUMMARY:

WHILE PULLING INTO PARKING SPACE IN PRIVATE SHOPPING MALL AT SLOW RATE OF SPEED THE VEHICLE SUDDENLY AND WITHOUT WARNING RAPIDLY ACCELERATED FORWARD INTO VEHICLE PARKED DIRECTLY IN FRONT OF MY VEHICLE. MY VEHICLE WENT UP AND OVER PARKED VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. NO ONE WAS HURT IN THIS ACCIDENT AND NO POLICE REPORT WAS MADE AS IT WAS ON PRIVATE PROPERTY. COMPLAINT WAS MADE TO TOYOTA WHO INVESTIGATED AND TOYOTA DETERMINED THAT NO VEHICLE DEFECT OR DESIGN EXISTED AND REFUSED TO OFFER ANY ASSISTANCE. MY WIFE WHO WAS DRIVING THE VEHICLE HAS NEVER HAD AN ACCIDENT AND SWEARS AS TO THE FACTS. SHE DID NOT CONTRIBUTE AT ALL TO THIS ACCIDENT. TOYOTA IS MARKETING A DEFECTIVE VEHICLE WHICH WILL EVENTUALLY AND UNFORTUNATELY RESULT IN DEATH OR SERIOUS INJURY IF THEY ARE NOT NOW HELD ACCOUNTABLE. *TR

 

 

2012 Toyota Highlander Hybrid from NHTSA web site:

 

Date Complaint Filed: 03/22/2013
Component(s): FUEL SYSTEM, OTHER

Date of Incident: 03/22/2013
NHTSA ID Number: 10504203

Vehicle MakeModelModel Year(s)

• TOYOTAHIGHLANDER HYBRID2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTEDC3EH8C2...

SUMMARY:

TOOK THE VEHICLE IN FOR THE 15,000 MILES CHECK UP. THIS VEHICLE ISN'T EVEN A YEAR OLD. THEY TOLD US THE FUEL TANK CHARCOAL CANISTER WAS CRACKED, HOWEVER THE PLASTIC SHROWD WAS NOT. THE DEALER WANTED $1,100 DOLLARS TO FIX THIS. THIS SHOULD BE COVERED UNDER WARRANTY. HOW COULD THIS CAR LESS THAN 20,000 MILES AND LESS THAN A YEAR OLD HAVE A CRACKED CANISTER, WITHOUT THE SHROWD BEING CRACKED. DEALER SAID THIS WAS NOT COVERED UNDER WARRANTY. THIS IS A DEFECT THEN THAT SHOULD BE COVERED BY A RECALL. *TR