That might seem to indicate the available information is merely the tip of the proverbial iceberg.
What is this doing to our insurance rates?
NHTSA
2012 Toyota Prius 52 Complaints
Date Complaint Filed: 03/29/2013
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 10/22/2012
NHTSA ID Number: 10504961
NHTSA ID Number: 10504961
Vehicle MakeModelModel Year(s)
Date Complaint Filed: 03/27/2013
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 03/19/2013
NHTSA ID Number: 10504667
NHTSA ID Number: 10504667
Date Complaint Filed: 03/08/2013
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 02/25/2013
NHTSA ID Number: 10502134
NHTSA ID Number: 10502134
Date Complaint Filed: 03/07/2013
Component(s): AIR BAGS , VEHICLE SPEED CONTROL
Component(s): AIR BAGS , VEHICLE SPEED CONTROL
Date of Incident: 03/04/2013
NHTSA ID Number: 10501924
NHTSA ID Number: 10501924
Date Complaint Filed: 03/04/2013
Component(s): EXTERIOR LIGHTING
Component(s): EXTERIOR LIGHTING
Date of Incident: 01/01/2013
NHTSA ID Number: 10501230
NHTSA ID Number: 10501230
Date Complaint Filed: 03/04/2013
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 03/03/2013
NHTSA ID Number: 10501199
NHTSA ID Number: 10501199
Date Complaint Filed: 02/16/2013
Component(s): ELECTRICAL SYSTEM
Component(s): ELECTRICAL SYSTEM
Date of Incident: 01/23/2013
NHTSA ID Number: 10498374
NHTSA ID Number: 10498374
Vehicle MakeModelModel Year(s)
Date Complaint Filed: 02/14/2013
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 12/03/2012
NHTSA ID Number: 10498150
NHTSA ID Number: 10498150
Date Complaint Filed: 02/06/2013
Component(s): SEATS
Component(s): SEATS
Date of Incident: 07/18/2012
NHTSA ID Number: 10496559
NHTSA ID Number: 10496559
Date Complaint Filed: 02/05/2013
Component(s): STRUCTURE , VISIBILITY/WIPER
Component(s): STRUCTURE , VISIBILITY/WIPER
Date of Incident: 11/30/2012
NHTSA ID Number: 10496529
NHTSA ID Number: 10496529
Date Complaint Filed: 02/03/2013
Component(s): SUSPENSION
Component(s): SUSPENSION
Date of Incident: 10/31/2012
NHTSA ID Number: 10496215
NHTSA ID Number: 10496215
Date Complaint Filed: 01/15/2013
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 12/10/2012
NHTSA ID Number: 10493124
NHTSA ID Number: 10493124
Vehicle MakeModelModel Year(s)
Date Complaint Filed: 01/09/2013
Component(s): STRUCTURE , SUSPENSION
Component(s): STRUCTURE , SUSPENSION
Date of Incident: 01/13/2012
NHTSA ID Number: 10492027
NHTSA ID Number: 10492027
Date Complaint Filed: 12/31/2012
Component(s): ELECTRICAL SYSTEM , EXTERIOR LIGHTING
Component(s): ELECTRICAL SYSTEM , EXTERIOR LIGHTING
Date of Incident: 10/29/2012
NHTSA ID Number: 10490622
NHTSA ID Number: 10490622
Date Complaint Filed: 12/27/2012
Component(s): ELECTRICAL SYSTEM
Component(s): ELECTRICAL SYSTEM
Date of Incident: 05/03/2012
NHTSA ID Number: 10490210
NHTSA ID Number: 10490210
Date Complaint Filed: 12/19/2012
Component(s): AIR BAGS , SEAT BELTS
Component(s): AIR BAGS , SEAT BELTS
Date of Incident: 09/08/2012
NHTSA ID Number: 10489781
NHTSA ID Number: 10489781
Vehicle MakeModelModel Year(s)
Date Complaint Filed: 12/20/2012
Component(s): AIR BAGS , SEAT BELTS
Component(s): AIR BAGS , SEAT BELTS
Date of Incident: 12/17/2012
NHTSA ID Number: 10489376
NHTSA ID Number: 10489376
Date Complaint Filed: 12/08/2012
Component(s): ELECTRICAL SYSTEM , ENGINE , SERVICE BRAKES, HYDRAULIC
Component(s): ELECTRICAL SYSTEM , ENGINE , SERVICE BRAKES, HYDRAULIC
Date of Incident: 05/08/2012
NHTSA ID Number: 10487746
NHTSA ID Number: 10487746
Date Complaint Filed: 11/27/2012
Component(s): ELECTRICAL SYSTEM
Component(s): ELECTRICAL SYSTEM
Date of Incident: 06/30/2012
NHTSA ID Number: 10486255
NHTSA ID Number: 10486255
Date Complaint Filed: 11/26/2012
Component(s): SERVICE BRAKES
Component(s): SERVICE BRAKES
Date of Incident: 10/01/2012
NHTSA ID Number: 10485993
NHTSA ID Number: 10485993
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU2C3...
SUMMARY:
MY PRIUS V FIVE WAS PURCHASED IN AUGUST 2012. LOCATION OF THE CAR IS NW OF WA STATE WHERE TEMPERATURES ARE CURRENTLY IN THE MID 50S (AND BELOW) WITH HIGH LEVEL OF HUMIDITY. SINCE THE BEGINNING OF OCTOBER 2012, I'M EXPERIENCING A NOISE THAT WOULD BEST BE DESCRIBED AS AN "OWL HOOTING." MY PROBLEM IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS PARKED FOR AN EXTENDED AMOUNT OF TIME (EG. IN THE GARAGE OVERNIGHT). SOMETIMES, MERELY PARKING FOR 10 MINUTES ON THE SCHOOL'S PARKING LOT IS ENOUGH TO MAKE THE NOISE APPEAR AGAIN. THE "HOOTING" DEFINITELY "OSCILLATES" WITH THE ROTATION OF THE TIRE AND EMANATES FROM MY REAR RIGHT SIDE, BUT IS ESPECIALLY LOUD WHEN MAKING LEFT TURNS. THE NOISE DISAPPEARS AFTER DRIVING A FEW HUNDRED YARDS, BUT IS LOUD ENOUGH TO TURN HEADS. I'M ABLE TO REPRODUCE THIS PROBLEM EVERY SINGLE MORNING SINCE OCTOBER 2012. THE SERVICE TECHS WERE ABLE TO CONFIRM THE NOISE, BUT COULDN'T REPAIR THE DEFECT. INSTEAD, AN OPEN CASE/TICKET WAS SUBMITTED TO TOYOTA'S HEADQUARTER. *TR
Date Complaint Filed: 11/21/2012
Component(s): VISIBILITY
Component(s): VISIBILITY
Date of Incident: 05/21/2012
NHTSA ID Number: 10485390
NHTSA ID Number: 10485390
Date Complaint Filed: 11/20/2012
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 10/25/2012
NHTSA ID Number: 10485239
NHTSA ID Number: 10485239
Details 
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU8C1...
SUMMARY:
BRAND NEW 2012 PRIUS DRIVING OUT OF THE DEALERSHIP AT NIGHT, NOTICED A RATHER BOTHERSOME TRAIT: LIGHTS VIEWED THROUGH THE WINDSHIELD HAVE A PRISM EFFECT WHERE THERE IS A "GHOST" IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE. I WANTED TO KNOW IF THIS WAS DEFECTIVE WINDSHIELD, OR JUST HOW THE PRIUS IS DUE TO THE VERY LOW ANGLE OF THE WINDSHIELD. IT IS DEFINITELY A PRISM TYPE EFFECT AS IT DIFFERS BY COLOR, AND AS YOU APPROACH THE LIGHT SOURCE, THE GHOST IMAGES MERGE INTO THE SINGLE IMAGE. THIS HAPPENS WITH ALL LIGHT SOURCES, THE SUN (WORST OF ALL), HEADLIGHTS, TAIL LIGHTS,STREET LIGHTS, TRAFFIC LIGHTS, ETC. WHEN DRIVING AT NIGHT THIS GHOSTING OF THE LIGHT SOURCES IS REALLY DISTRACTING AND MAKES IT LOOK LIKE YOU ARE LOOKING AT A BLURRED IMAGE. NOTHING IS CRISP OR CLEAR. IT'S BAD ENOUGH THAT MY WIFE AND I ARE NOT DRIVING THE CAR AT NIGHT AND USING ANOTHER VEHICLE. WE HAVE HAD OTHERS IN THE CAR TO CONFIRM THE ISSUE. I HAVE CONTACTED THE DEALER WITH THE ISSUE AND THEY HAVE YET TO REPLY... *TR
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Date Complaint Filed: 11/11/2012
Component(s): SERVICE BRAKES
Component(s): SERVICE BRAKES
Date of Incident: 04/30/2012
NHTSA ID Number: 10483983
NHTSA ID Number: 10483983
All Products Associated with this Complaint 
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU9C3...
SUMMARY:
THE VEHICLE EMITS A REPETITIVE 'WOO......WOO.....' THAT VARIES WITH SPEED/WHEEL REVOLUTION (SOMETHING RUBBING DURING EACH REVOLUTION). TO THE BEST OF MY ABILITY TO TELL, IT SOUNDS LIKE THE GROAN IS COMING FROM THE REAR-PASSENGER SIDE. THE SOUND IS USUALLY PRESENT AFTER THE CAR HAS SAT OVERNIGHT OR AFTER PROLONGED PARKING AND LAST FOR 100-300 FEET OF DRIVING. I'VE EVEN HEARD IT AFTER FOUR HOURS OF BEING PARKED AT WORK. IT WILL TYPICALLY MAKE THIS SOUND FOR A FEW DAYS AFTER A RAIN EVENT. THE SOUND HAS OCCURRED IN BOTH FORWARD AND REVERSE AND WITH THE EMERGENCY BRAKE ON OR OFF PRIOR TO DEPARTURE. I PURCHASED THE VEHICLE IN APRIL AND HAVE HEARD IT ALL THE WAY TO THE PRESENT. DURING A TIRE REPLACEMENT I MADE NOTE OF THE ISSUE TO THE DEALER, WHO ATTRIBUTED IT TO ROTOR OXIDATION. I RESPONDED THAT I'VE HEARD THE GRIND/GROAN OF RUST BEING WORN OFF THE ROTOR WHEN FIRST APPLY THE BRAKES, AND THIS IS NOT THAT SOUND. I WENT IN WITH A RECORDING ON MY PHONE AND THE TECHNICIAN AGREED IT WASN'T RUST. THEY REPAIRED THE TIRE AND TRIED TO REPRODUCE THE CONDITION WITHOUT SUCCESS. THEY DID TEAR DOWN THE BRAKE AND FOUND NOTHING OUT OF THE ORDINARY. THE FACT THAT THIS ISSUE PERSISTS ON MULTIPLE VEHICLES OF THIS MODEL IS INDICATIVE OF A MANUFACTURER'S DEFECT THAT SHOULD BE ADDRESSED. *TR
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Date Complaint Filed: 11/07/2012
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 11/01/2012
NHTSA ID Number: 10483605
NHTSA ID Number: 10483605
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU2C5...
SUMMARY:
THE WINDSHIELD HAS A SERIOUS OPTICAL ILLUSION DURING NIGHT TIME DRIVING. THE WINDSHIELD CREATES A GHOST IMAGE OF THE ORIGINAL LIGHT SOURCE - THE GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. FOR EXAMPLE, AT NIGHT THE RED TRAFFIC LIGHT WILL HAVE A GHOST IMAGE OF THE RED LIGHT ABOVE AND BELOW IT, ULTIMATELY SHOWING THREE RED LIGHTS (GHOST IMAGE(1), ORIGINAL LIGHT(2), AND ANOTHER GHOST IMAGE (3)). THIS CAN ALSO BE SEEN WITH THE YELLOW AND GREEN TRAFFIC LIGHTS, ONCOMING CAR HEADLIGHTS, BRAKE LIGHTS, STREET LIGHTS, AND PEDESTRIAN WALK SIGNS. *TR
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Date Complaint Filed: 11/07/2012
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 03/08/2012
NHTSA ID Number: 10483561
NHTSA ID Number: 10483561
All Products Associated with this Complaint
Details
Documents Unavailable
Date Complaint Filed: 10/24/2012
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 10/24/2012
NHTSA ID Number: 10482102
NHTSA ID Number: 10482102
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
THERE IS A GHOSTING IMAGE SEEN THROUGH THE FRONT WINDSHIELD ON MY NEW 2012 TOYOTA PRIUS II THAT IS AFFECTING NIGHT TIME DRIVING AND THE VISIBILITY OF LIGHTS, ESPECIALLY RED LIGHTS. WHEN YOU ARE OPERATING THE VEHICLE AT NIGHT AND YOU APPROACH A LIGHT THERE IS A GHOST IMAGE OF THE LIGHT ABOVE AND BELOW THE ACTUAL LIGHT SOURCE UNTIL YOU GET WITHIN A FEW FEET OF THE LIGHT SOURCE THEN IT DISAPPEARS. THIS IS BECOMING A SAFETY ISSUE FOR MYSELF AS WELL AS MANY OTHER 2012 PRIUS OWNERS THAT I HAVE TALKED TO ABOUT THIS. I HAVE 20/20 VISION WITH NO NEED FOR GLASSES AND THIS IS BEGINNING TO CAUSE A STRAIN ON MY VISION, AS I IMAGINE FOR OTHERS AN EVEN GREATER STRAIN. I HAVE HEARD OF MANY OTHERS EVEN HAVING TWO GHOST IMAGES BELOW AND ABOVE THE LIGHT SOURCE. BELOW IS HOW IT WOULD LOOK. GHOST IMAGE OF LIGHT ACTUAL LIGHT SOURCE GHOST IMAGE OF LIGHT *TR
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Date Complaint Filed: 10/18/2012
Component(s): SERVICE BRAKES , STEERING , WHEELS
Component(s): SERVICE BRAKES , STEERING , WHEELS
Date of Incident: 08/27/2012
NHTSA ID Number: 10481010
NHTSA ID Number: 10481010
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU5C3...
SUMMARY:
VEHICLE IS PARKED OUTSIDE, AND DURING MORNING COLD START, THE VEHICLE PRODUCES A MOANING/WOOING SOUND FOR APPROX. 50-75 YARDS WITH VEHICLE MOVING UNDER 25 MPH. THE SOUND IS BEING GENERATED FROM THE FRONT WHEEL WELLS. SOUND GENERATED IS RELATED TO VEHICLE SPEED. THE FASTER THE VEHICLE MOVES, THE MORE FREQUENT THE SOUND BEING PRODUCED DURING THE FIRST 50-75 YARDS. STRANGE SOUND IS GONE AFTER THAT, AND DOES NOT RETURN UNTIL THE NEXT COOL/COLD START. OWNER TOOK THE VEHICLE BACK TO DEALERSHIP FOR INSPECTION, AND DEALER TOOK OFF THE FRONT WHEEL TO INSPECT BRAKES, WHEELS, AND TIRES, AND WAS NOT ABLE TO LOCATE OR REPRODUCE THE PROBLEM. ABNORMAL SOUND IS ONLY PRODUCED DURING MORNING COLD STARTS AND WHEN VEHICLE IS LEFT TO COOL(I.E. PARKING LOT AT WORK). *TR
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Date Complaint Filed: 10/18/2012
Component(s): SERVICE BRAKES , SUSPENSION
Component(s): SERVICE BRAKES , SUSPENSION
Date of Incident: 08/01/2012
NHTSA ID Number: 10480948
NHTSA ID Number: 10480948
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
REPEATING SEVERAL-SECOND GROANING OR GRINDING NOISE HEARD FROM REAR WHEEL AREA UPON STARTUP MOTION. THE NOISE IS SEVERE AND SOUNDS LIKE LOW-PITCH METAL GRINDING. IT'S POTENTIALLY BRAKE RELATED BUT COULD BE SUSPENSION BUSHINGS OR OTHER COMPONENTS RUBBING AGAINST ONE ANOTHER. IT DOES NOT SOUND LIKE TYPICAL BRAKE GLAZING. THE NOISE OCCURS IN ALL WEATHER CONDITIONS AND TYPICALLY AFTER VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS OR OVERNIGHT. NOISE CONTINUES FOR SEVERAL MINUTES AT STOP AND START. NOISE IS LOUD ENOUGH TO STARTLE AN EXPERIENCED DRIVER. THE ABSOLUTE SEVERITY AND INDICATION OF THE SOUND IS ENOUGH TO QUESTION SAFE ONGOING FUNCTIONALITY OF BRAKING AND/OR SUSPENSION SYSTEMS. MULTIPLE REPORTS ARE DOCUMENTED ONLINE AT PRIUSCHAT.COM. TOYOTA DOES NOT APPEAR TO HAVE A FIX OR RESOLUTION AT TIME OF WRITING, 10/2012. THIS IS FOR 2012 PRIUS V MODEL FIVE. *TR
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Date Complaint Filed: 10/16/2012
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 08/08/2012
NHTSA ID Number: 10480730
NHTSA ID Number: 10480730
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU3C3...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE DASHBOARD REFLECTED ONTO THE SIDE VIEW MIRRORS, BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO ASSIST HIM SINCE THEY WERE UNABLE TO ALTER THE VEHICLE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 4,000.
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Date Complaint Filed: 10/10/2012
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 10/05/2012
NHTSA ID Number: 10479684
NHTSA ID Number: 10479684
All Products Associated with this Complaint
Details
Documents Unavailable
Date Complaint Filed: 10/07/2012
Component(s): FUEL SYSTEM, OTHER , FUEL/PROPULSION SYSTEM
Component(s): FUEL SYSTEM, OTHER , FUEL/PROPULSION SYSTEM
Date of Incident: 09/26/2012
NHTSA ID Number: 10478898
NHTSA ID Number: 10478898
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB39C1...
SUMMARY:
FUEL INDICATOR ON THE DASH SHOWED 3 BARS FOR REMAINING FUEL. VEHICLE RAN OUT OF FUEL DESPITE SHOWING 3 BARS. OFTENTIMES AFTER TANK IS FILLED IT ONLY ILLUMINATES TO 1 OR 2 UNDER THE TOP BAR INSTEAD OF SHOWING A FULL TANK. THERE IS OBVIOUSLY A PROBLEM THAT THE CAR IS NOT ACCURATELY REPORTING THE FUEL LEVEL. *TR
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Date Complaint Filed: 09/27/2012
Component(s): ELECTRICAL SYSTEM , EQUIPMENT
Component(s): ELECTRICAL SYSTEM , EQUIPMENT
Date of Incident: 09/09/2012
NHTSA ID Number: 10477328
NHTSA ID Number: 10477328
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB31C1...
SUMMARY:
NAVAGATION SCREEN, WHEN SUN HITS THE SCREEN FROM RIGHT DIRECTION THE SCREEN CAN ACT LIKE A VERY BRIGHT MIRROR AND BLIND DRIVER WITHOUT WARNING. *TR
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Date Complaint Filed: 09/26/2012
Component(s): AIR BAGS , STRUCTURE
Component(s): AIR BAGS , STRUCTURE
Date of Incident: 09/08/2012
NHTSA ID Number: 10477138
NHTSA ID Number: 10477138
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:Yes
- Fire:No
- Number of Injuries:1
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU9C5...
SUMMARY:
ON SEPTEMBER 8, 2012 MY WIFE WAS ON HER WAY TO OUR RENTAL AND WAS HIT AS SHE READIED TO TURN TO THE HOUSE. OUR 2012 TOYOTA PRIUS 3 WAS THROWN INTO THE AIR AND BOUNCED BACK TO A DIAGONAL POSITION ACROSS THE ROAD. UPON IMPACT, THE STEERING WHEEL AIR BAG DID NOT DEPLOY UNTIL AFTER IMPACT--HER SEATBELT DID NOT RESTRAIN HER FROM HITTING HER CHEST ON THE STEERING WHEEL NOR DID THE KNEE AIR BAG DEPLOY UNTIL AFTER SHE HIT HER KNEES ON THE LOWER DASH. FORTUNATELY FOR HER AND ME, SHE SUFFERED DEEP BRUISING BUT NO BROKEN BONES ETC. AS OF TODAY, 9/26/2012, HER CHEST STILL HURTS BUT THE PAIN IS DIMINISHING. I CONTACTED TOYOTA AND FILED A COMPLAINT ON 9/8/2012 AND WAS TOLD THEY WOULD INVESTIGATE--CASE #[XXX], MY CONCERN SINCE WE HAVE HEARD NOTHING IS THAT YOU TOO WILL HEAR NOTHING AND IF THIS ISSUE EXISTS IN OTHER PRIUS CARS ON THE ROAD, SOMEONE WILL SUFFER MORE THAN MY WIFE. IF THIS IS AN ISOLATED CASE--GOOD FOR TOYOTA BUT HOW DOES THIS HELP US? I CALLED TOYOTA TODAY FOR AN UPDATE BUT HAVE NOT YET HEARD BACK. IF MORE INFORMATION IS NEEDED PLZ CONTACT ME. WE WOULD LIKE TO KNOW THE OUT COME OF THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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Date Complaint Filed: 09/20/2012
Component(s): ELECTRICAL SYSTEM
Component(s): ELECTRICAL SYSTEM
Date of Incident: 06/15/2012
NHTSA ID Number: 10476597
NHTSA ID Number: 10476597
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DUXC5...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER AN INDIVIDUAL WITH A PACEMAKER OCCUPIED THE VEHICLE, THE GAUGES WOULD MOVE INDEPENDENTLY AND THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WOULD RETURN TO NORMAL FUNCTION WHENEVER THE OCCUPANT WITH THE PACEMAKER WOULD EXIT THE VEHICLE. THE CONTACT CHECKED THE OWNER'S MANUAL AND NOTICED THAT THERE WAS A SECTION THAT INDICATED THAT PERSONS WITH A PACEMAKER SHOULD NOT OPERATE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THEY WERE UNAWARE OF ANY ISSUE REGARDING THE VEHICLE AND PACEMAKERS, AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 2,000. ..UPDATED 09-28-12 *BF UPDATED 10/01/2012 *JS
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Date Complaint Filed: 09/14/2012
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 07/14/2012
NHTSA ID Number: 10475438
NHTSA ID Number: 10475438
All Products Associated with this Complaint
Details
Documents Unavailable
Date Complaint Filed: 09/07/2012
Component(s): ELECTRICAL SYSTEM , ENGINE , VEHICLE SPEED CONTROL
Component(s): ELECTRICAL SYSTEM , ENGINE , VEHICLE SPEED CONTROL
Date of Incident: 09/03/2012
NHTSA ID Number: 10474289
NHTSA ID Number: 10474289
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB31C1...
SUMMARY:
DRIVING 70 MPH CAR BEGAN TO GO INTO HIGH RPM, THEN ACCELERATED TO 74 FROM 70 MPH. I TRIED TO DECREASE SPEED THEN VEHICLE SHUT OFF GOT A LONG BEEP AND MESSAGE ON DISPLAY "CHECK HYBRID SYSTEM, PULL OVER IMMEDIATELY" ALL LIGHTS ON DASH WERE INDICATING FAILURES. COASTED TO SAFETY WITH 5 PASSENGERS IN VEHICLE ACROSS TRAFFIC AT 9:30 PM TO SHOULDER. TRIED TO RESTART SEVERAL TIMES THEN VEHICLE WENT INTO HIGH RPM THEN ENGINE KNOCKED LOUDLY AND WAS COMPLETELY DISABLED. LOST BRAKES, PEDAL WAS HARD, LOST POWER STEERING, DIFFICULT TO MANEUVER. I STILL HAD 2 BARS INDICATING PLENTY OF FUEL IN CAR. PRIOR FILLUP WAS 7.6 GALLONS AT PUMP, USUALLY GET OVER 500 MILES PER TANK, TRIP METER ONLY SHOWED UNDER 400 MILES SINCE FILL UP SO HAD PLENTY OF FUEL AND THERE WAS NO LOW FUEL INDICATOR. REPORTED ALL PROBLEMS TO DEALER. THEY ONLY NOTED THE CAR SHUT DOWN BUT TOLD ME THEY CONFIRMED EVERYTHING I SAID AND THAT TOYOTA ENGINEERS ARE TRYING TO RESOLVE THIS SINCE THEY ARE AWARE OF THIS TYPE OF PROBLEM. SO FAR DEALER AND TOYOTA HAVE NOT ADDRESSED THE HIGH RPM, THE ACCELERATION, LOSS OF ELECTRONICS AND HYBRID SYSTEM FAILURE AND TOLD ME THEY HAVENEVER HEARD OF ANY TOYOTA EVER HAVING A REPORT OF A HIGH RPM OR ACCELERATION WITHOUT INTENT TO ACCELERATE FORM THE DRIVER. VEHICLE IS UNSAFE, HAS 4944 MILES AND THIS PROBLEM OCCURRED ABOUT A MONTH AFTER PURCHASE. TOYOTA STILL DOES NOT KNOW WHAT THE PROBLEMS ARE AND IN POSSESSION OF THE VEHICLE. *TR *JS
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Date Complaint Filed: 09/04/2012
Component(s): AIR BAGS , STRUCTURE
Component(s): AIR BAGS , STRUCTURE
Date of Incident: 08/18/2012
NHTSA ID Number: 10473700
NHTSA ID Number: 10473700
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU5C1...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS HIS VEHICLE WAS PARKED A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE AT 10 MPH WHICH CAUSED EXTENSIVE DAMAGE TO THE FRAME AND BUMPER. THE AIR BAGS FAILED TO DEPLOY BUT THE AIR BAGS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81.
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Date Complaint Filed: 08/30/2012
Component(s): SERVICE BRAKES
Component(s): SERVICE BRAKES
Date of Incident: 05/01/2012
NHTSA ID Number: 10473030
NHTSA ID Number: 10473030
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU9C3...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES LOCKED UP. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND SHUT THE VEHICLE ON AND OFF BY PUSHING THE START BUTTON. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT ALSO NOTICED THE BRAKE PEDAL DROPS TO THE FLOOR BOARD ABOUT A HALF INCH WHEN STARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
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Date Complaint Filed: 08/25/2012
Component(s): ENGINE , FUEL SYSTEM, OTHER
Component(s): ENGINE , FUEL SYSTEM, OTHER
Date of Incident: 08/24/2012
NHTSA ID Number: 10472441
NHTSA ID Number: 10472441
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DP7C3...
SUMMARY:
HYBRID ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING WHILE VEHICLE WAS TRAVELING 65 MPH ON A BUSY FREEWAY, CAUSING VEHICLE TO COME AN UNSAFE STOP. DEPRESSING ACCELERATOR HAD NO EFFECT. ONBOARD COMPUTER GAVE ERROR MESSAGE "CHECK HYBRID SYSTEM. STOP THE VEHICLE IN A SAFE PLACE." RESTARTING VEHICLE PRODUCED THE SAME ERROR MESSAGE AND STILL UNABLE TO SHIFT VEHICLE INTO DRIVE OR REVERSE. FUEL TANK FULL AT TIME OF INCIDENT. VEHICLE PURCHASED NEW 5 MONTHS PRIOR FROM TOYOTA DEALERSHIP. NO AFTERMARKET PARTS OR MODIFICATIONS PRESENT. *TR
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Date Complaint Filed: 08/15/2012
Component(s): FUEL SYSTEM, OTHER
Component(s): FUEL SYSTEM, OTHER
Date of Incident: 07/03/2012
NHTSA ID Number: 10470699
NHTSA ID Number: 10470699
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB34C1...
SUMMARY:
WHEN DRIVING DASHBOARD "HYBRID SYSTEM NOT WORKING. PULL OVER..." THIS WAS 7/3/2012. IT HAD RUN OUT OF GAS EVEN THOUGH THERE WERE 2 BARS OUT OF 10 STILL PRESENT ON GAS GAUGE. ON 7/30/12 LATER THIS HAPPENED AGAIN WITH 4 BARS SHOWING. GOT THE FUEL SENSOR AND GAUGE REPLACED ON 7/30/12. 8/14/12 WITH 3 BARS SHOWING, CRUISING RANGE OF 60 MILES AND HAVING GONE 480 MILES THE SAME WARNING "HYBRID SYSTEM NOT WORKING..." I WAS ABLE TO GET TO A GAS STATION BEFORE RUNNING OUT OF GAS. THE PRIUS MANUAL STATES THE TANK HOLDS 9.5 GALLONS. FILLING UP THE TANK TOOK 9.91 GALLONS. THERE IS CLEARLY SOMETHING WRONG. THE FUEL SENSOR AND GAUGE HAVE ALREADY BEEN REPLACED, THOUGH. THIS IS A MAJOR PROBLEM FOR A NEW CAR. THIS IS A NEW MODEL. *TR
Date Complaint Filed: 08/01/2012
Component(s): ELECTRICAL SYSTEM , POWER TRAIN
Component(s): ELECTRICAL SYSTEM , POWER TRAIN
Date of Incident: 07/31/2012
NHTSA ID Number: 10469781
NHTSA ID Number: 10469781
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB39C1...
SUMMARY:
CAR BECOMES IMMOBILE - WILL NOT SHIFT INTO REVERSE OR DRIVE. COMPUTER KEEPS SENDING THE MESSAGE TO PUT IT IN PARK AND DEPRESS BRAKE, BUT ONCE THAT IS DONE, ANY ATTEMPT TO SHIFT INTO REVERSE OR DRIVE TRIGGERS THE MESSAGE, ENDLESSLY. THE PROBLEM IS APPARENTLY INTERMITTENT. OCCURRED FOR TWO HOURS YESTERDAY, AFTER OCCURRING TO A LESSER EXTENT IN PRECEDING DAYS (IN THE DAYS PRECEDING THE TOTAL BREAKDOWN, I WAS ABLE TO SHIFT AFTER A SLIGHT DELAY AND A FEW ATTEMPTS). THE DEALERSHIP TO WHICH I HAD IT TOWED SAID IT WAS FINE TODAY. EVERYTHING CHECKS OUT. THIS IS A SAFETY HAZARD BECAUSE THE CAR CAN BE IN AN UNSAFE POSITION WHEN IT BECOMES IMMOBILE. I WAS PARTLY OUT OF A PARKING SPACE, SOMEWHAT BLOCKING TRAFFIC. THE PROBLEM INVOLVES THE COMPUTER AND THE TRANSMISSION - AT LEAST
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Date Complaint Filed: 07/22/2012
Component(s): VISIBILITY/WIPER
Component(s): VISIBILITY/WIPER
Date of Incident: 03/28/2012
NHTSA ID Number: 10466936
NHTSA ID Number: 10466936
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU6C3...
SUMMARY:
THERE ARE VERY DANGEROUS BLIND SPOTS ON BOTH REAR DRIVER AND PASSENGER SIDES OF THE TOYOTA PRIUS V . VEHICLES LOCATED NEAR THE MID TO REAR OF THE CAR CAN NOT BE SEEN IN MIRRORS OR BY GLANCING OVER THE SHOULDER WHEN CHANGING LANES. I HAVE HAD NUMEROUS NEAR COLLISIONS DUE TO THIS DESIGN DEFECT. I HAVE BROUGHT THIS TO THE ATTENTION OF THE TOYOTA CORPORATION AND THE LOCAL DEALERSHIP AND HAVE HAD NO CO-OPERATION IN DEALING WITH THIS SAFETY HAZARD. I AM A VERY EXPERIENCED DRIVER AN NEVER HAD AN ACCIDENT THAT WAS MY FAULT IN MY 50 YEARS OF DRIVING. ANY ASSISTANCE YOU CAN PROVIDE FOR THIS VERY DANGEROUS SITUATION WILL BE GREATLY WELCOMED. THIS CONDITION IS AN ACCIDENT WAITING TO HAPPEN! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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Date Complaint Filed: 07/12/2012
Component(s): ELECTRICAL SYSTEM
Component(s): ELECTRICAL SYSTEM
Date of Incident: 07/02/2012
NHTSA ID Number: 10465451
NHTSA ID Number: 10465451
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU4C...
SUMMARY:
NEW PRIUS DOES NOT WORK BLUETOOTH WISE WITH EXISTING PHONE. PRIUS I JUST TRADED IN DID. NO RESOLUTION FROM DEALER (TOYOTA WORLD O NEWARK DELAWARE) AND NO RESOLUTION FROM TOYOTA CORPORATE. I WAS TOLD THEY COULD DO NOTHING AND THAT I WOULD HAVE TO PURCHASE NEW PHONES. WE ARE DRIVING VEHICLE WITHOUT BLUETOOTH WITHOUT CELL PHONES IN OUR EARS THEREBY CREATING SAFETY HAZARD. *TR
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Date Complaint Filed: 07/12/2012
Component(s): STRUCTURE , VISIBILITY/WIPER
Component(s): STRUCTURE , VISIBILITY/WIPER
Date of Incident: 07/12/2012
NHTSA ID Number: 10465343
NHTSA ID Number: 10465343
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU9C3...
SUMMARY:
MY 2012 PRIUS V HAS A SERIOUS REFLECTION IN THE POINT OF VEIW OF THE SIDE VIEW MIRRORS, WHEN THE FRONT WINDOWS ARE ROLLED UP, AND THE SUN IS HIGH NOON(+-5 HOURS) POSITION. THIS IS CAUSED BY THE WHITE DASH TRIM THAT THE SUN HITS. *TR ## VIN PASSED ## TOYOTA PRIUS V 2012 ##. *TR
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Date Complaint Filed: 05/24/2012
Component(s): VEHICLE SPEED CONTROL
Component(s): VEHICLE SPEED CONTROL
Date of Incident: 04/27/2012
NHTSA ID Number: 10459527
NHTSA ID Number: 10459527
All Products Associated with this Complaint
Details
Documents Unavailable
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU4C3...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS ENTERING A PARKING SPACE AT 3 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS NOT INJURED. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE CONTACT’S INSURANCE COMPANY WAS CONTACTED WHO ADVISED THAT THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO SENT A REPRESENTATIVE TO FURTHER ASSES THE FAILURE. AFTER INSPECTION, THE REPRESENTATIVE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED SIMULTANEOUSLY AND ADVISED THAT THERE WERE NO FAILURES WITHIN THE VEHICLE. THE FAILURE MILEAGE WAS 2,400.... UPDATED 08/15/12 *BF
Date Complaint Filed: 05/15/2012
Component(s): SERVICE BRAKES
Component(s): SERVICE BRAKES
Date of Incident: 05/14/2012
NHTSA ID Number: 10458505
NHTSA ID Number: 10458505
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB36C1...
SUMMARY:
AS I WAS APPROACHING A TURN I BEGAN TO BRAKE AND THE BRAKES FAILED. I TRIED PRESSING THE BRAKE PEDAL HARDER AND MAKING SURE THAT I HAD PROPER FOOT PLACEMENT AND IT FELT LIKE THE CAR ACCELERATED AT THAT POINT. SINCE THE CAR WAS NOT SLOWING DOWN I WAS UNABLE TO MAKE THE TURN AND ENDED UP CROSSING THE ROAD DIAGONALLY AND GOING UP ONTO THE CURB. ONCE THE CAR WAS OVER THE CURB AND IN THE GRASS THE BRAKES FINALLY ENGAGED AND THE VEHICLE CAME TO A STOP. *JS
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Date Complaint Filed: 04/25/2012
Component(s): AIR BAGS
Component(s): AIR BAGS
Date of Incident: 04/14/2012
NHTSA ID Number: 10456435
NHTSA ID Number: 10456435
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB30C1...
SUMMARY:
THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE ACCIDENT, WHERE THE CAR WAS HIT TWICE ON THE DRIVERS SIDE, THE 2ND IMPACT HITTING THE DRIVERS DOOR CAUSING DAMAGE TO THE DOOR AND FENDER ALONG SIDE OF THE ENGINE COMPARTMENT. THE AIR BAGS ILLUMINATED DUE TO THE CRASH, BUT THERE WAS NO DEPLOYMENT OF THE AIRBAGS. ALL PARTY'S WERE CONCERNED WHY THE MALFUNCTION LIGHT CAME ON DURING THE CRASH, AND SHOULD THE BAGS HAVE DEPLOYED. THE BODY SHOP SAID THEY THINK IT WAS CAUSE THE DOOR WAS MISALIGNED AFTER THE IMPACT. CONCERNED THAT THE SYSTEM MAY DEACTIVATE ITSELF DURING A CRASH AND NOT DEPLOY THE AIRBAGS. *TR
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Date Complaint Filed: 03/27/2012
Component(s): SEATS
Component(s): SEATS
Date of Incident: 03/27/2012
NHTSA ID Number: 10453180
NHTSA ID Number: 10453180
All Products Associated with this Complaint
Details
Documents Unavailable
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU3C3...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE DRIVER SIDE SEAT COULD NOT BE ADJUSTED AWAY FROM THE STEERING WHEEL. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,300 AND THE CURRENT MILEAGE WAS 2300.
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Date Complaint Filed: 03/20/2012
Component(s): ELECTRICAL SYSTEM
Component(s): ELECTRICAL SYSTEM
Date of Incident: 03/17/2012
NHTSA ID Number: 10452430
NHTSA ID Number: 10452430
Date Complaint Filed: 02/01/2012
Component(s): SEAT BELTS
Component(s): SEAT BELTS
Date of Incident: 02/01/2012
NHTSA ID Number: 10446096
NHTSA ID Number: 10446096
2 comments:
I have a 2012 Toyota Prius Plug In Advanced with the same problem. After three windshields, and what seems to be complete disregard for my safety or satisfaction by Toyota, I submitted a lemon law complaint.
Thank you for sharing because it helps for others to know what TOYOTA's tactics are like.
Have you resolve your problems?
Did you post your complaints on the NHTSA website and the web site of the Center for Auto Safety for others to review?
I am trying to encourage ALL New Car buyers to do their RESEARCH!
That's the only way to avoid getting stuck with a TOYOTA LEMON!
I don't know about you, but I absolutely LOVED the TOYOTA....until I had problems and realized TOYOTA refuses to repair their vehicles.
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