Toyota Complaints

Below are complaints filed with NHTSA and posted on the NHTSA web site.

There are recurring unpredictable problems and recurring inaction by Toyota which is consistent with personal experience.



2012 Toyota Prius C:

Date Complaint Filed: 04/08/2013
Component(s): AIR BAGS

Date of Incident: 03/22/2013
NHTSA ID Number: 10507511

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS C2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTDKDTB3XC1...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 5,527.

 

 

2012 Toyota Prius V:

 

Date Complaint Filed: 04/02/2013
Component(s): SERVICE BRAKES

Date of Incident: 03/30/2013
NHTSA ID Number: 10505322

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS V2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTDZN3EU6C3...

SUMMARY:

SLOWED FOR RED LIGHT THAT WAS VISIBLE FOR A GREAT DISTANCE SO COASTING AND APPLIED BRAKES AND THEY WEREN'T THERE....I HIT THE CAR IN FRONT OF ME, HE HIT THE CAR IN FRONT OF HIM....MOSTLY DINGS IN FENDERS....MY HOOD WAS UP ON ONE SIDE, AND FRONT PANEL MOVED....NOBODY WAS HURT POLICE CAME AND SAT IN THE CAR AND APPLIED BRAKE AND IT WENT TO THE FLOOR. HE SAID "YOU HAVE NO BRAKES; DO NOT DRIVE THE CAR, HAVE IT TOWED"

 

Date Complaint Filed: 03/15/2013
Component(s): ELECTRICAL SYSTEM

Date of Incident: 01/25/2013
NHTSA ID Number: 10503130

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS V2012

• Crash:No
• Fire:Yes
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTDZN3EU9C3...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE EMITTED FROM THE DASHBOARD AND THE VEHICLE'S MILEAGE FLUCTUATED. THE CONTACT ALSO STATED THAT HER INSULIN PUMP MALFUNCTIONED WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SMOKING FAILURE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT THE SMART KEY'S FREQUENCY INTERFERED WITH THE INSULIN PUMP. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156.

 

Date Complaint Filed: 03/11/2013
Component(s): SERVICE BRAKES

Date of Incident: 06/06/2012
NHTSA ID Number: 10502344

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS V2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

WHEN YOU START TO DRIVE IT MAKES A LOUD HOWLING SOUND, IT IS GETTING LOUDER AS TIME GOES ON. PEOPLE LOOK AT US LIKE WE ARE CRAZY FOR DRIVING WITH BAD BRAKES. WE HAVE HAD IT IN TO THE DEALER MANY TIMES TO JUST BE TOLD IT IS THE WAY IT IS. NO REPAIR IS NECESSARY. IT IS GETTING MORE AND MORE ANNOYING TO LISTEN TO. IT LASTS LONGER AS TIME GOES ON. COME ON TOYOTA LETS GET THIS TAKEN CARE OF BEFORE THERE IS A FATAL COLLISION DUE TO THIS! IT IS GETTING SCARY TO DRIVE AND FEEL SAFE. *TR

 

Date Complaint Filed: 03/08/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 03/01/2013
NHTSA ID Number: 10502085

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS V2012

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED AFTER HITTING A BUMP IN THE ROAD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES ASSOCIATED WITH THE CRASH. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,700. THE VIN WAS UNAVAILABLE. *TR

Date Complaint Filed: 03/04/2013
Component(s): SERVICE BRAKES

Date of Incident: 09/01/2012
NHTSA ID Number: 10501305

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS V2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTDZN3EU3C3...

SUMMARY:

LOUD SCRAPING NOISE COMING FROM REAR OF CAR---HAD THE CAR IN TO TOYOTA 5 TIMES. THE NOISE CONTINUES TO GET LOUDER AS TIME PASSES.-- ITS NOW LOUD ENOUGH TO DROWN OUT THE RADIO.--TOYOTA SERVICE SAYS IT IS JUST RUST ON THE ROTORS.--THIS IS THE 4TH NEW TOYOTA I HAVE OWNED,-- BUT THIS THE ONLY ONE I HAVE HA D THIS PROBLEM WITH.-- WHICH LEADS ME TO BELIEVE THAT THERE IS A FIX FOR THIS PROBLEM.--II WAS TOLD BY THE SERVICE MANAGER THAT TOYOTA KNOWS OF THIS PROBLEM AND ARE WORKING A RECALL TO FIX IT.---SO WHERE IS THE RECALL?????? *TR

Date Complaint Filed: 02/16/2013
Component(s): ENGINE AND ENGINE COOLING , SUSPENSION

Date of Incident: 02/16/2013
NHTSA ID Number: 10498368

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS V2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTDZN3EU9C3...

SUMMARY:

A GROANING NOISE AT ALL TEMPERATURES SO FAR. IT BEGINS AND THEN GOES AWAY AFTER I DRIVE FOR A BLOCK. IT IS VERY LOUD AND IT CAN BE HEARD BY OTHERS AROUND ME. IT IS EMBARRASSING AND DOESN'T SOUND LIKE IT IS HEALTHY FOR THE LONGEVITY OF THE VEHICLE. *TR

 

Date Complaint Filed: 02/14/2013
Component(s): VISIBILITY/WIPER

Date of Incident: 12/03/2012
NHTSA ID Number: 10498148

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS V2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTDZN3EU1C3...

SUMMARY:

2012 PRIUS HAS SERIOUS DEFECT IN THE WINDSHIELD LAMINATION. BRIGHT LIGHT SOURCES ARE TRIPLED AT NIGHT. A GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. LIGHT SOURCES MAY BE, HEADLIGHTS, TAILLIGHTS, SIGNAL LIGHTS, AND EVEN REFLECTED LIGHTS OFF CERTAIN ROAD SIGNS. AS YOU APPROACH THE LIGHT SOURCE, THE TWO GHOST IMAGES WILL MERGE INTO THE PRIMARY LIGHT SOURCE. THE SAFETY HAZARD IS EXTREME EYE FATIGUE AT NIGHT, AND SEVERE VISUAL DISTORTION THAT IS DIRECTLY RELATED TO THE BRIGHTNESS OF THE LIGHT SOURCE. *TR

Date Complaint Filed: 02/08/2013
Component(s): SERVICE BRAKES

Date of Incident: 06/12/2012
NHTSA ID Number: 10496940

Vehicle MakeModelModel Year(s)

• TOYOTAPRIUS V2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTDZN3EU4C3...

SUMMARY:

PURCHASED PRIUS V IN MARCH 2012, JUNE 2012 TOOK VEHICLE IN FOR SERVICE AND TO HAVE DEALER LOOK INTO NOISE COMING FROM REAR BRAKES. DEALER STATED THEY COULD NOT HEAR THE NOISE AND SAW NOTHING UPON INSPECTION. NOISE BECAME MORE FREQUENT AND LOUDER, TOOK VEHICLE BACK TO DEALER AND THEY COULD HEAR THE NOISE. UPON INSPECTING THE REAR BRAKES THEY FOUND REAR ROTORS HAD ABNORMAL MARKINGS IN THEM FROM IMPROPER MACHINING. BRAKE PAD FRICTION MATERIAL GLAZED. ROTORS AND PADS REPLACED. AFTER A WEEK THE NOISE RETURNED. TOOK VEHICLE BACK TO DEALER AND WAS TOLD THIS WAS A PROBLEM WHICH TOYOTA HAS BEEN EXPERIENCING FOR MONTHS BUT HAS FOUND NO SOLUTION TOO. WAS TOLD I WOULD BE INFORMED WHEN A SOLUTION WAS FOUND AND I COULD BRING THE VEHICLE BACK THEN. I FEEL THIS IS A SAFETY CONCERN WHICH NEEDS TO BE LOOKED INTO. *TR

 

2012 Toyota 4Runner:

 

 

Date Complaint Filed: 07/30/2012
Component(s): SERVICE BRAKES , SUSPENSION

Date of Incident: 07/30/2012
NHTSA ID Number: 10468291

Vehicle MakeModelModel Year(s)

• TOYOTA4RUNNER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTEBU5JR1C5...

SUMMARY:

APPLIED BRAKES FIRMLY AT YELLOW LIGHT AND VEHICLE NOSE DIVED, BRAKES LOCKED AND VEHICLE STATED TO SKID. LET UP ON PEDAL AND APPLIED BRAKES AGAIN AND VEHICLE STOPPED WITHOUT FURTHER DRAMA. DID NOT FEEL THE ANTILOCK BRAKE SYSTEM PULSE THE PEDAL OR HEAR THE SYSTEM GROWL. SECOND TIME THIS HAS HAPPENED UNDER SAME CIRCUMSTANCES. PLENTY OF ROOM TO STOP BEFORE THE LIGHT CHANGED FROM YELLOW TO RED. LIGHT BRAKE APPLICATION ALWAYS REQUIRED TO AVOID VEHICLE NOSE DIVING. LIGHT APPLICATION OF BRAKES DOESN'T SLOW IT VERY WELL. BRAKES SEEM TO BE VERY TOUCHY. LAST VEHICLE WAS A TOYOTA HIGHLANDER WHICH HAD NO BRAKE PROBLEMS. *TR

Date Complaint Filed: 07/30/2012
Component(s): SERVICE BRAKES

Date of Incident: 07/27/2012
NHTSA ID Number: 10468254

Vehicle MakeModelModel Year(s)

• TOYOTA4RUNNER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTEBU5JR2C5...

SUMMARY:

WHILE STOPPED AT A RED LIGHT ON LEVEL GROUND, VEHICLE BEGAN TO CREEP FORWARD WITH FOOT STILL PRESSED FIRMLY ON BRAKE. UNLESS BRAKE IS PRESSED ALMOST TO THE FLOOR, THE VEHICLE TENDS TO CREEP FORWARD WHILE STOPPED AND IN GEAR. PAID MORE ATTENTION TO BRAKES OVER THE NEXT COUPLE DAYS AND ALSO NOTICED THAT THE VEHICLE WILL START ROLLING WHEN SHIFTED INTO GEAR WITH FOOT ON THE BRAKE IF BRAKE IS NOT PRESSED ALMOST ALL THE WAY TO THE FLOOR. THE PROBLEM SEEMS TO BE MORE DEFINED WHEN IT IS HOT OUTSIDE (>95 DEGREES). TOOK VEHICLE TO DEALERSHIP AND TECHNICIAN NOTED THAT "SOFT BRAKE FEEL" IS A CHARACTERISTIC OF THIS VEHICLE. NO REPAIR WAS ACCOMPLISHED OR OFFERED. *TR

 

Date Complaint Filed: 06/11/2012
Component(s): SERVICE BRAKES

Date of Incident: 05/01/2012
NHTSA ID Number: 10461209

Vehicle MakeModelModel Year(s)

• TOYOTA4RUNNER2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTEZU5JR7C5...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND ATTEMPTING TO BRAKE, THE VEHICLE SEIZED AND CAUSED THE VEHICLE TO BE THROWN FORWARD. THE CONTACT WAS ABLE TO KEEP DRIVING THE VEHICLE AFTER THE FAILURE. THE CONTACT STATED THE FAILURE WAS DUE TO THE MATERIAL BEING USED TO MANUFACTURE THE STRUTS. THE FAILURE RECURRED THREE TIMES. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A MECHANIC OR DEALER FOR INSPECTION OR REPAIR. THE CURRENT MILEAGE WAS 5,000. THE FAILURE MILEAGE WAS 2,000.

2012 Toyota Camry Hybrid:

 

Date Complaint Filed: 04/09/2013
Component(s): SEAT BELTS

Date of Incident: 04/06/2013
NHTSA ID Number: 10505650

Vehicle MakeModelModel Year(s)

• TOYOTACAMRY HYBRID2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL- THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE PART OF THE SEAT THAT IS CONNECTED UNDER THE SEAT BROKE AWAY FROM THE VEHICLE. THE BELT ITSELFT DID NOT BREAK, BUT THE METAL PIECE ATTACHED THE VEHICLE BROKE A PART. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 21,107.RL

 

Date Complaint Filed: 03/26/2013
Component(s): STRUCTURE

Date of Incident: 12/28/2012
NHTSA ID Number: 10504564

Vehicle MakeModelModel Year(s)

• TOYOTACAMRY HYBRID2012

• Crash:No
• Fire:No
• Number of Injuries:1
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BD1FKXCU...

SUMMARY:

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHENEVER PARKED ON AN INCLINE, THE TRUNK LID WOULD NOT REMAIN OPEN. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE NOSE AS A RESULT TO THE ABRUPT CLOSURE OF THE TRUCK LID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200. 

Date Complaint Filed: 03/18/2013
Component(s): STEERING

Date of Incident: 08/14/2012
NHTSA ID Number: 10503401

Vehicle MakeModelModel Year(s)

• TOYOTACAMRY HYBRID2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

WHEN TRAVELING ON THE FREEWAY ABOVE 60 MPH, THE CAR WANDERS AND IS DIFFICULT TO KEEP DRIVING IN A STRAIGHT LINE. THE TOYOTA DEALER CHECKED THE ALIGNMENT ONCE, AND SLIGHTLY ADJUSTED IT. PROBLEM STILL EXISTS. I AM HEARING MANY 2012 CAMRY OWNERS HAVE THE SAME COMPLAINT, AND THEIR IS NO FIX. THIS IS DANGEROUS. *TR

Date Complaint Filed: 01/15/2013
Component(s): STRUCTURE

Date of Incident: 01/03/2013
NHTSA ID Number: 10493095

Vehicle MakeModelModel Year(s)

• TOYOTACAMRY HYBRID2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BD1FK2CU...

SUMMARY:

ANNOYING TAPPING SOUND COMING FROM THE ROOF OF MY CAR. *TR

 

Date Complaint Filed: 12/11/2012
Component(s): ENGINE

Date of Incident: 10/29/2012
NHTSA ID Number: 10488051

Vehicle MakeModelModel Year(s)

• TOYOTACAMRY HYBRID2012

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 4T1BD1FK9CU...

SUMMARY:

THE VEHICLE HAD LOW OIL AND THE LOW OIL WARNING LIGHT DID NOT LIGHT UP. THE ENGINE SUFFERED DAMAGE. THE USERS GUIDE INFERS THAT THE CAR WILL WARN DRIVERS OF LOW OIL, BUT IT DID NOT. TOYOTA HAS A DESIGN FLAW.... *TR

 

 

 

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