Below are limited Toyota complaints.
Noteworthy is Toyota's response and failures to correct or take appropriate action.
Seat belts and airbags are supposed to protect vehicle occupants at time of crashes, yet Toyota seems to have a major problem that has been noted on other Toyota models.
How do you know your Toyota airbags won't protect you until you're injured in a crash?
There are also complaints of SUDDEN UNINTENDED ACCELERATION when BRAKES are applied, as well as BRAKE FAILURES.
It's not ALL Toyotas, yet when there is a problem/failure, the response from Toyota is lacking.
Buying a Toyota is like playing Russian Roulette.
If you're sold by the Toyota Commercials, please do your homework.
[70% of NEW Car buyers don't do their research for the 2nd largest purchase they'll make. Don't be one of them!]
I didn't do my research and my ROUTE 44 TOYOTA LEMON had NO BRAKES!
FROM the NHTSA web site:
type in the year and additional information to review complaints posted [Remember that only 13% of people file complaints. What you see may not be representative of all complaints. If you have a complaint and don't post it, the problem will never be corrected.]
Some complaints posted for 2012 Prius C, 2012 Prius, 2012 PriusV [it's unclear when/if NHTSA separated Prius models]:
Date Complaint Filed: 07/18/2013
Component(s): VISIBILITY/WIPER
Date of Incident: 07/18/2013
NHTSA ID Number: 10525561
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB37C1...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDSHIELD SHATTERED WITHOUT WARRANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Date Complaint Filed: 07/15/2013
Component(s): ELECTRICAL SYSTEM , ENGINE
Date of Incident: 07/06/2013
NHTSA ID Number: 10524876
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
MY 2012 TOYOTA PRIUS C FOUR MODEL (PURCHASED NEW IN AUGUST, 2012) WITH APPROXIMATELY 5,200 ORIGINAL MILES EXPERIENCED A LOSS OF POWER AND TOTAL FAILURE (ENGINE STALLED RIGHT AFTER THE HYBRID MOTOR WARNING LIGHT APPEARED) OF THE 2012 TOYOTA PRIUS C HYBRID INVERTER ENGINE DUE TO AN ELECTRICAL PANEL DEFECT WHILE EXITING I 495 IN ALEXANDRIA, VIRGINIA ON THE LATE EVENING OF JULY 6, 2013. TOYOTA CORPORATE (1-800-331-4331) OPENED CASE FILE # 1307101143 AND OUR LOCAL TOYOTA DEALERSHIP IN ALEXANDRIA, VA. WAS VERY HELPFUL AND PROACTIVE IN REPLACING THE ENTIRE HYBRID INVERTER MOTOR COMPONENT ON THE 2012 PRIUS C UNDER FACTORY WARRANTY AND AT NO CHARGE TO ME AS THE ORIGINAL OWNER OF THE VEHICLE. TOYOTA CORPORATE ALSO ADVISED ME THAT THEY ARE UNAWARE OF ANY RECALLS OR OTHER REPORTED PROBLEMS WITH THE 2012 TOYOTA PRIUS C HYBRID INVERTER MOTOR SO OUR SITUATION WAS, HOPEFULLY, AN ANOMALY. *TR
Date Complaint Filed: 05/28/2013
Component(s): AIR BAGS , SERVICE BRAKES , STRUCTURE
Date of Incident: 05/23/2013
NHTSA ID Number: 10513805
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:2
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB33C1...
SUMMARY:
THE BRAKES WERE APPLIED GENTLY AS THE CAR WAS APPROACHING A STOPPED CAR. THE PRIUS C THEN ACCELERATED, AT WHICH TIME THE BRAKES WERE FIRMLY APPLIED, THE ABS SYSTEM ENGAGED, BUT NOT IN ENOUGH TIME FOR THE VEHICLE TO STOP. THE PRIUS REAR ENDED THE VEHICLE IN FRONT, ALL AIRBAGS WERE DEPLOYED CAUSING INJURY TO THE DRIVER, AND THE FRONT END OF THE PRIUS WAS DESTROYED. IT CANNOT BE FIXED AND WILL NEED TO BE SCRAPPED. *TR
Date Complaint Filed: 04/08/2013
Component(s): AIR BAGS
Date of Incident: 03/22/2013
NHTSA ID Number: 10507511
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB3XC1...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND
ALL OF THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 5,527. *TR
Date Complaint Filed: 09/13/2013
Component(s): EQUIPMENT ADAPTIVE
Date of Incident: 09/03/2013
NHTSA ID Number: 10543441
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU4C5...
SUMMARY:
UPON STARTING THE ENGINE AND ENGAGING THE AIR CONDITIONING OF MY 2012 TOYOTA PRIUS WITH 10,000 MILES, A STRONG FOUL SMELLING AIR COMES FROM THE A/C VENTS. AT THE 10,000 MILE SERVICING, THE TOYOTA SERVICE MANAGER STATED THIS SMELL IS TYPICAL TO SOME TOYOTAS.
A TOYOTA TECHNICAL ASSISTANCE WAS PERFORMED. THE REPORT STATED "NO REPAIRS NEEDED AT THIS TIME VEHICLE IS OPERATING AS PER DESIGNED. I KNOW OF NO VEHICLE DESIGN THAT WOULD STREAM FOUL AIR FROM THE A/C VENTS OF A NEW CAR. MY SAFETY CONCERN IS WITH THE CONTAMINANTS CREATING THE FOUL SMELL AND HOW LONG CAN A HUMAN CONTINUE TO BREATHE THESE CONTAMINANTS BEFORE BECOMING ILL WITH RESPIRATORY PROBLEMS.
Date Complaint Filed: 09/09/2013
Component(s): STRUCTURE , VISIBILITY/WIPER
Date of Incident: 05/04/2013
NHTSA ID Number: 10542760
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DP1C3...
SUMMARY:
THE WINDSHIELD CAUSES MOST LIGHT SOURCES, PARTICULARLY LED LIGHTS, STREET LIGHTS, AND ONCOMING HEADLIGHTS (BASICALLY ANY BRIGHT LIGHT SOURCE), TO APPEAR WITH A "GHOSTING" IMAGE. THE
"GHOSTING" APPEARS IN THE WINDSHIELD VERTICALLY BELOW THE LIGHT SOURCE AS ONE, TWO, OR EVEN THREE IMAGES.
THE DEALER HAS REPLACED THE WINDSHIELD TWICE ALREADY, BUT THERE HAS BEEN NO IMPROVEMENT. IN FACT, THE FIRST AND SECOND REPLACEMENTS ARE WORSE THAN THE ORIGINAL. I ALSO OWN A 2008 TOYOTA SIENNA, AND I DRIVE VARIOUS CHEVY EQUINOXES AND FORD ESCAPES WHERE I WORK - I DO NOT EXPERIENCE THE "GHOSTING" EFFECT IN THOSE VEHICLES. PERSONNEL FROM THE DEALER'S SERVICE DEPARTMENT AS WELL AS REPRESENTATIVES FROM TOYOTA HAVE ALSO OBSERVED THIS PHENOMENA WITH THE WINDSHIELDS IN MY PRIUS PLUG-IN. I WAS TOLD BY A REPRESENTATIVE IN THE SERVICE DEPARTMENT AFTER THE LAST REPLACEMENT THAT EVEN THE TOYOTA ENGINEERS WEREN'T HAPPY WITH THE REPLACEMENT. IT HAS NOW BEEN TWO WEEKS SINCE THE LAST WINDSHIELD WAS INSTALLED. I NOTIFIED THE SERVICE DEPARTMENT (DURING MY DRIVE HOME THAT SAME DAY) AT THE DEALERSHIP THAT THE WINDSHIELD WAS UNSATISFACTORY, AND I WAS TOLD THAT THEY WOULD NOTIFY ME WHEN TOYOTA DECIDED WHAT TO DO ABOUT IT NEXT. TO DATE NOT ONLY HAVE I HEARD NOTHING, BUT THE LAST THREE PHONE CALLS TO THE SERVICE ADVISER HAVE GONE TO VOICE MAIL, AND I RECEIVED NO REPLY.
Date Complaint Filed: 09/06/2013
Component(s): AIR BAGS , SERVICE BRAKES , VEHICLE SPEED CONTROL
Date of Incident: 09/05/2013
NHTSA ID Number: 10542291
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU965...
SUMMARY:
WHILE TRAVELING IN A RAIN STORM AT 17MPH, I TRIED TO ENGAGE THE BRAKES TO PREVENT FROM CRASHING INTO AN 18 WHEELER AND
THE BRAKES DID NOT WORK. I REPEATEDLY TRIED TO STOP THE CAR AND THE CAR WAS ACCELERATING EVEN THOUGHT I WAS APPLYING THE BRAKES NOT THE GAS. THE CAR WOULD NOT SHUT DOWN, GO INTO PARK OR NEUTRAL. I DID CRASH INTO THE 18 WHEELER BECAUSE THE ENGINE WAS ACCELERATING AND I WANTED TO STOP.WHEN I CRASHED THE AIRBAGS DID NOT DEPLOY. EVEN AFTER IMPACT THE CAR WAS STILL ACCELERATING LIKE IT WAS TRYING TO PUSH THE 18 WHEELER. EVENTUALLY THE CAR POWERED DOWN AFTER REPEATEDLY PUSHING EVERY BUTTON POSSIBLE. I HAD THE CAR TOWED TO A TOYOTA DEALERSHIP. I PHONED YOUR HOTLINE BUT THE VIN NUMBER I GAVE HAD A NUMBER THAT WAS WRONG MY PRIOR CONFIRMATION NUMBER IS 10542285. TOYOTA IS AWARE AND I AM WAITING FOR THEM TO CALL ME BACK.
Date Complaint Filed: 09/06/2013
Component(s): SERVICE BRAKES
Date of Incident: 08/01/2013
NHTSA ID Number: 10542290
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DP4C3...
SUMMARY:
TL*
THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT MENTIONED THAT WHILE DRIVING 35 MPH, THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,600 AND THE CURRENT MILEAGE WAS 4,900.
Date Complaint Filed: 09/06/2013
Component(s): VEHICLE SPEED CONTROL
Date of Incident: 09/05/2013
NHTSA ID Number: 10542285
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3D49C5...
SUMMARY:
TL*
THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 17 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKES WOULD NOT RESPOND. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE CONTACT ADDITIONALLY STATED THAT ALL OF THE LIGHTS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 30,500.
Date Complaint Filed: 08/22/2013
Component(s): SERVICE BRAKES
Date of Incident: 08/22/2013
NHTSA ID Number: 10536766
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
TL*
THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE VEHICLE CAME TO A STOP AFTER THE CONTACT APPLIED THE BRAKES SEVERAL TIMES. THE VEHICLE THEN RESUMED WITHOUT THE BRAKE MALFUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.
Date Complaint Filed: 08/13/2013
Component(s): STRUCTURE , VISIBILITY/WIPER
Date of Incident: 08/13/2013
NHTSA ID Number: 10535048
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DP1C3...
SUMMARY:
WHILE DRIVING, A LOUD POPPING NOISE (CRACKING) WAS HEARD WITH NO OBSERVED DAMAGE, AND LATER THAT DAY THE WINDSHIELD GREW A LONG CRACK IN WINDSHIELD WHILE THE CAR WAS PARKED. AN EDGE CRACK FORMED ON THE WINDSHIELD EXTREME OUTER EDGE IN THE CHAMFER ABOUT 2/3 OF THE WAY UP ON THE DRIVER?S SIDE A-PILLAR. THE WINDSHIELD BY IT?S DESIGN APPEARS TO BE RATHER THIN, AND THE WINDSHIELD EDGE IS EXPOSED, NOT COVERED OR EMBEDDED IN PLASTIC OR RUBBER OR TRIM MATERIAL. THE WINDSHIELD EDGE AS OBSERVED HAS A VERY SMALL CHAMFER AND DOES NOT HAVE A GENEROUS BEVEL (ROUND) THAT IS HIGHLY POLISHED SUCH AS FOUND ON THE PASSENGER WINDOW EDGES OR OLDER WINDSHIELDS I AM FAMILIAR WITH. I TOOK THE CAR TO TOYOTA OF BOWIE AND WAS TOLD BY THE SERVICE MANAGER, HE BELIEVES THERE WAS AN IMPACT TO THE WINDSHIELD AT THE VERY EXTREME EDGE OF THE WINDSHIELD WHERE THE CRACK ROOT IS ON THE CHAMFER AND THEIR
DEALERSHIP WOULD NOT REPLACE IT UNDER ANY WARRANTY. THE SERVICE MANGER DID NOT LOOK AT THE CRACK WITH ANY TOOLS, FOR EXAMPLE, A MAGNIFYING CLASS OR THE USE OF A BALL POINT PEN TO DETERMINE ANY IMPACT LOCATION OR IF IT IS IN FACT A STRESS CRACK THAT HAS FORMED. THE SERVICE MANAGER DID NOT OFFER TO ARRANGE TO HAVE THE CAR REPAIRED AND TOLD ME TO GO TO A GLASS COMPANY. WHEN THE SERVICE MANAGER WAS ASKED ABOUT ANY PROBLEMS OR CONCERNS WITH TOYOTA WINDSHIELDS OR EXPOSED GLASS EDGE WINDSHIELDS WITH A SMALL CHAMFER, HE SAID THERE WERE NO PROBLEMS OR RECALLS. I HAVE ONLY OWNED THE CAR EIGHT MONTHS AND PLAN TO WRITE TOYOTA TO LEARN WHEN A MORE ROBUST CRACK RESISTANT WINDSHIELD CAN BE MADE AVAILABLE. NOTE: PICTURES CAN BE MADE AVAILABLE.
Date Complaint Filed: 08/13/2013
Component(s): STRUCTURE , VISIBILITY/WIPER
Date of Incident: 08/12/2013
NHTSA ID Number: 10535045
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DP1C3...
SUMMARY:
THERE IS A NOTICEABLE
HALO EFFECT IN THE WINDSHIELD WHEN VIEWING ONCOMING LIGHTS. IT IS BOTHERSOME AND IRRITATING ON THE EYES ESPECIALLY WHEN DRIVING FOR LONG PERIODS OF TIME. I AM WRITING TOYOTA DIRECTLY TO LEARN WHEN A DIFFERENT WINDSHIELD CAN BE PROVIDED.
Date Complaint Filed: 07/01/2013
Component(s): AIR BAGS , SEAT BELTS
Date of Incident: 04/26/2013
NHTSA ID Number: 10522566
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:1
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
I EXPERIENCED A FRONT END COLLISION IN MY NEW 2012 PRIUS WITH 2,500 MILEAGE. THE COLLISION VEHICLE SPEED WAS NEARLY 30 MPH. THE SEAT BELT DID NOT RESTRAIN ME AND THE AIRBAG DID NOT DEPLOY. I WAS TAKEN TO THE HOSPITAL AND SUSTAINED A FRACTURED STERNUM DUE TO HITTING THE STEERING WHEEL AND WHIPLASH. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END OF THE VEHICLE. TOYOTA'S RESPONSE AFTER THEIR OWN INSPECTION WAS "OUR INSPECTION FOUND NO EVIDENCE OF A MANUFACTURING OR DESIGN DEFECT WITH THE AIRBAG OR SEAT BELTS."
DUH? SEAT BELTS & AIRBAGS FAIL TO PROTECT DRIVE AND TOYOTA SHIRKS RESPONSIBILITY?
Date Complaint Filed: 06/24/2013
Component(s): STEERING
Date of Incident: 06/23/2013
NHTSA ID Number: 10521531
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:1
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
I HAD TO RETURN A 2012 PRIUS I RENTED FROM AVIS CORP. THE CARBON FIBER STEERING WHEELS ON THE 2012 PRIUS VEHICLES ARE DECOMPOSING IN THE FLORIDA HEAT AND SUN. THE STEERING WHEEL IS PUTTING CARBON (GLASS) FIBERS INTO PEOPLE'S HANDS. THEY MAKE OUR HANDS RED AND ITCH FROM THE CARBON GLASS FIBERS POKING OUR HANDS. YOU CAN SEE THE FIBERS SHINING IN THE SUNLIGHT AT THE RIGHT ANGLE. YOU GUYS NEED TO LOOK INTO THIS. PROBABLY NEED TO COVER WHEELS WITH LEATHER OR SOMETHING. ALSO, IT APPEARS TOYOTA DOES NOT ANSWER THEIR SUPPORT PHONES AND FIXED THEIR SUPPORT (COMPLAINT) WEB SITE NOT TO WORK. YOU CANNOT TYPE INTO THE MESSAGE FILED TO DESCRIBE YOUR ISSUE.
Date Complaint Filed: 06/04/2013
Component(s): SERVICE BRAKES
Date of Incident: 06/03/2013
NHTSA ID Number: 10514988
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU6C1...
SUMMARY:
I WAS EXITING THE PARK AND MY TOYOTA PRIUS' BRAKES FAILED, CAREENING ME ONTO A MAJOR THOROUGHFARE (SOUTH ORANGE AVENUE) ON A HILL, WHILE MY CAR BEGAN ACCELERATING. I HIT THE PARK BUTTON AND MY CAR SLOWED UNTIL I WAS ABLE TO GET CONTROL AGAIN AND TURN UP A HILL TO A STOP. WHEN I TURNED MY CAR OFF AND ON AGAIN, THE BRAKES WERE FUNCTIONING NORMALLY.
Date Complaint Filed: 05/02/2013
Component(s): EXTERIOR LIGHTING
Date of Incident: 03/29/2013
NHTSA ID Number: 10510372
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU2C5...
SUMMARY:
THERE IS A TRIPLING OF LIGHT SOURCES THROUGH THE FRONT WINDSHIELD FROM THINGS SUCH AS ONCOMING VEHICLES HEADLIGHTS, VEHICLE TAILLIGHTS, EMERGENCY VEHICLE LIGHTS, STREET LIGHTS, INTERSECTION STOP/YIELD LIGHTS AND ANY OTHER STRONG LIGHT SOURCE. THE ISSUE IS APPARENT AT ALL TIMES HOWEVER THE ISSUE IS SIGNIFICANTLY ACUTE IN THE EVENING HOURS AS THERE ARE MORE LIGHT SOURCES DURING THE DARK
DESCRIBED ELSEWHERE AS 'GHOSTING'
Date Complaint Filed: 04/29/2013
Component(s): VISIBILITY/WIPER GHOSTING
Date of Incident: 04/18/2012
NHTSA ID Number: 10509908
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU7C1...
SUMMARY:
HEAD LIGHTS FROM ONCOMING TRAFFIC AT NIGHTTIME HAVE A "HALO" AND "PRISM" APPEARANCE. ADDITIONALLY, REFLECTIVE ROAD SIGNS ARE ALSO VERY DISTORTED, SEEING WHAT APPEARS TO BE MULTIPLE SIGNS. SINCE THAT TIME EYES HAVE BEEN TESTED WITH NO CHANGE FROM LAST EXAM AND NEW GLASSES ARE NOW BEING WORN. THERE IS NO DIFFERENCE. MY WIFE STATES SHE SEES THE SAME DISTORTION WHEN DRIVING AFTER DARK. THIS HAS BEEN A CONTINUAL PROBLEM SINCE WE PURCHASED THE VEHICLE. IN ADDITION, THE WINDSHIELD WAS REPLACED IN AUGUST, 2012, AS A RESULT OF HAIL DAMAGE. IT WAS REPLACED WITH GENUINE TOYOTA PARTS. THERE IS NO DIFFERENCE.
Date Complaint Filed: 04/06/2013
Component(s): VEHICLE SPEED CONTROL
Date of Incident: 03/25/2013
NHTSA ID Number: 10507352
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU7C5...
SUMMARY:
PARKING CAR IN HANDICAPPED SPOT - SPEED APPROXIMATELY 2 MPH - GAS ENGINE CUT IN AND THE CAR ACCELERATED AT A VERY HIGH SPEED. IT WENT OVER SPACE STOP (CONCRETE) - CROSSED THE SIDEWALK ONTO GRASS AND I HAD BOTH FEET ON THE BRAKE AND STOPPED THE CAR APPROX. 3 FEET FROM A WALL OF A BUILDING AND SHUT OFF THE ENGINE. THE HANDICAPPED SIGN SCRAPED THE WHOLE RIGHT SIDE OF MY CAR AND THERE ARE SEVERAL DENTS. THE SIGN WAS FINE.
Date Complaint Filed: 04/04/2013
Component(s): FUEL SYSTEM, OTHER , FUEL/PROPULSION SYSTEM
Date of Incident: 01/09/2013
NHTSA ID Number: 10507100
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER HE MADE A U-TURN, THE VEHICLE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 16,400
Date Complaint Filed: 03/29/2013
Component(s): VISIBILITY/WIPER
Date of Incident: 10/22/2012
NHTSA ID Number: 10504961
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU5C5...
SUMMARY:
WINDSHIELD OPTICS CAUSE LIGHT SOURCES TO TRIPLE WITH
GHOSTING ABOVE AND BELOW THE SOURCE OF LIGHT. THIS IS CAUSING DIFFICULTY IN JUDGING DISTANCE, DISTRACTION AND EYE STRAIN WHILE DRIVING.
Date Complaint Filed: 03/27/2013
Component(s): VISIBILITY/WIPER GHOSTING
Date of Incident: 03/19/2013
NHTSA ID Number: 10504667
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU8C5...
SUMMARY:
THE WINDSHIELD HAS A VERTICAL "PRISM" EFFECT WITH ANY LIGHT SOURCE COMING THROUGH IT.
Date Complaint Filed: 03/08/2013
Component(s): VISIBILITY/WIPER GHOSTING
Date of Incident: 02/25/2013
NHTSA ID Number: 10502134
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DP7C3...
SUMMARY:
WINDSHIELD PRODUCES BLURRY VISION OR DUPLICATED IMAGES AT NIGHT. TAILLIGHTS AND STREET LIGHTS ARE SHOWN IN MULTIPLES OF TWO OR THREE. EXTENDED DRIVING BEYOND 20 MINUTES CAUSES EYE FATIGUE AND ALSO DISTORTED GAUGE OF DISTANCE.
Date Complaint Filed: 03/07/2013
Component(s): AIR BAGS , VEHICLE SPEED CONTROL
Date of Incident: 03/04/2013
NHTSA ID Number: 10501924
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:1
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU7C1...
SUMMARY:
TL*
THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE VEERED INTO ONCOMING TRAFFIC, RAN ONTO THE SIDEWALK, THEN CRASHED INTO A TREE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO THE NOSE, BACK, AND KNEES AND ALSO SUSTAINED TWO BLACK EYES. THE PASSENGER DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 2,500.
Date Complaint Filed: 03/04/2013
Component(s): EXTERIOR LIGHTING
Date of Incident: 01/01/2013
NHTSA ID Number: 10501230
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU5C5...
SUMMARY:
WHEN DRIVING AT NIGHT I HAVE AN ISSUE WHERE THE LIGHT SOURCE FROM HEADLIGHTS HAVE A RAINBOW AFFECT. ALSO TAIL LIGHTS ARE SEEN THREE TIMES FOR EVERY ONE LIGHT. IE. CENTER BRAKE LIGHT IS ILLUMINATED ON VEHICLE IN FRONT OF ME, THERE IS A REPLICATED LIGHT ABOVE AND BELOW THE ACTUAL LIGHT. THIS IS ALSO AN ISSUE WITH TRAFFIC LIGHTS AS THERE ARE 3 DISTINCT LIGHTS FOR EVERY ONE LIGHT. THIS MAY ALSO BE REFERRED TO
GHOSTING.
Date Complaint Filed: 03/04/2013
Component(s): VISIBILITY/WIPER
Date of Incident: 03/03/2013
NHTSA ID Number: 10501199
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DP0C3...
SUMMARY:
NEW 2012 TOYOTA PRIUS PLUG-IN. VISIBILITY THROUGH FRONT WINDSHIELD IS BLURRY - PARTICULARLY NOTICEABLE AT NIGHT WHEN LIGHT SOURCES ARE VIEWED THROUGH THE WINDSHIELD. LIGHT SOURCES PRODUCE MULTIPLE IMAGES (UP TO TWO ADDITIONAL) BELOW THE ORIGINAL LIGHT SOURCE. PROBLEM IS ALSO NOTICEABLE DURING DAYLIGHT HOURS, PARTICULARLY DURING CLOUDY CONDITIONS.
GHOSTING EFFECT WORSE AT A DISTANCE, DOES NOT SEEM TO OCCUR WHEN LIGHT SOURCE IS VERY CLOSE TO VEHICLE (FOR EXAMPLE WITHIN 10 FEET). GHOSTING EFFECT IS QUITE NOTICEABLE AT NIGHT. I AM WORRIED THAT THE PROBLEM MAY CAUSE HEADACHES, VISUAL FATIGUE, AND ACCIDENTS.
Date Complaint Filed: 02/16/2013
Component(s): ELECTRICAL SYSTEM
Date of Incident: 01/23/2013
NHTSA ID Number: 10498374
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU9C3...
SUMMARY:
BOUGHT CAR ON 1/23/13 AND DROVE HOME. NEXT DAY GOT A CALL THEY FORGOT TO GIVE US ACCESS KEY SO DROVE 27 MILES TO DEALERSHIP AND SMOKE ON DASHBOARD. PULLED INTO SERVICE AND SALES MANAGER GOT IN CAR DROVE AROUND AND SAID ALL IS FINE. CAME HOME AN ODOMETER SHOWED 564 MILES AFTER I DROVE 27 THERE AND 27 BACK. THE CAR HAD 156 NIGHT WE BOUGHT IT THE DAY BEFORE. WE ARE OLD AND DISABLED AND DO NOT DRIVE OFTEN. ODOMETER NOW SHOWING ALMOST 900 MILES IN LESS THEN THE 3 WEEKS WE HAVE OWNED IT. REPORTED THE SMOKE ON DASHBOARD TO TOYOTA CORP OFFICE AND TOLD THEM HOW HOT THE DASHBOARD GOT AND ODOMETER JUMPING. THE MAN THOUGHT IT WAS FUNNY AND SAID HE HOPED I DID NOT BURN MY HAND. NOW NAV SYSTEM NOT WORKING AND RADIO SOUNDS TINNY. CALLED LAKELAND TOYOTA AND TALKED TO OWNER [XXX] WHO SAYS HE IS AN ACCOUNTANT AND KNOWS NOTHING ABOUT CARS. TOOK CAR TO ANOTHER DEALERSHIP AND WAS TOLD NAV SYSTEM SOFTWARE 2.1 SHOULD BE A 2.2 AND CLAIMED TO HAVE IT UPDATED. THE CAR THEN ADDED ANOTHER 100 MILES AGAIN. WE NEED HELP TO MAKE SURE CAR IS SAFE TO DRIVE AND NEED MILES TO STOP ADDING UP EVEN WHEN WE ARE NOT DRIVING. ALSO THE HISTORY ON MPG ONE TIME SHOWED 99.9 AND THEN 26 AND THEN 44.7 AND THEN 49. WE HAD TO PUT GAS IN IT THREE TIMES IN IT IN LESS THEN 3 WEEKS BECAUSE GAGE ON DASHBOARD KEEPS SHOWING GETTING LOW BUT THEN IT ONLY TAKES 6 GALLONS. I PUT NO FOR FIRE BUT I DID SEE SMOKE ON THE DASH ABOVE THE COMPUTER AND IT WAS VERY VERY HOT. SO NOT SURE IF THERE WAS AN ELECTRICAL FIRE OR NOT OR JUST A SURGE OR SHORT. NO ONE WILL HELP ME. NEED HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Date Complaint Filed: 02/14/2013
Component(s): VISIBILITY/WIPER GHOSTING
Date of Incident: 12/03/2012
NHTSA ID Number: 10498150
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU6C1...
SUMMARY:
2012 PRIUS HAS SERIOUS DEFECT IN THE WINDSHIELD LAMINATION. BRIGHT LIGHT SOURCES ARE TRIPLED AT NIGHT. A GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. LIGHT SOURCES MAY BE, HEADLIGHTS, TAILLIGHTS, SIGNAL LIGHTS, AND EVEN REFLECTED LIGHTS OFF CERTAIN ROAD SIGNS. AS YOU APPROACH THE LIGHT SOURCE, THE TWO GHOST IMAGES WILL MERGE INTO THE PRIMARY LIGHT SOURCE. THE SAFETY HAZARD ARE EXTREME EYE FATIGUE AT NIGHT, AND SEVERE VISUAL DISTORTION THAT IS DIRECTLY RELATED TO THE BRIGHTNESS OF THE LIGHT SOURCE.
Date Complaint Filed: 02/06/2013
Component(s): SEATS
Date of Incident: 07/18/2012
NHTSA ID Number: 10496559
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU9C5...
SUMMARY:
HEAD RESTRAINT (HEAD REST) ON DRIVER SEAT DOES NOT STAY IN PLACE. AFTER I ADJUST IT, IT RISES VERY SLOWLY. IF I DO NOT CONTINUALLY READJUST IT (3 OR 4 TIMES A DAY), IT RISES ABOVE MY HEAD. I CONSIDER THIS A SAFETY CONCERN. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR (NEW) AND
I HAVE ASKED TOYOTA SEVERAL TIMES TO REPAIR THIS DEFECT, AND THEY SAY THAT IT IS 'NORMAL'. I HAVE OWNED MANY CARS DURING MY LIFETIME, AND THIS HAS NEVER HAPPENED BEFORE IN ANY OF THEM. IT DOES NOT HAPPEN TO THE PASSENGER HEAD RESTRAINT. I DO NOT THINK IT IS 'NORMAL', AND IF IT IS 'NORMAL' FOR TOYOTA, THEN ALL TOYOTA CARS HAVE A SAFETY PROBLEM. I HAVE CONTACTED TOYOTA AND THEY JUST REFER THE PROBLEM BACK TO MY LOCAL DEALER, WHO CONTINUES TO GIVE ME THE SAME ANSWER.
Date Complaint Filed: 02/05/2013
Component(s): STRUCTURE , VISIBILITY/WIPER BLIND SPOT
Date of Incident: 11/30/2012
NHTSA ID Number: 10496529
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DP2C3...
SUMMARY:
DESIGN OF CAR INCLUDES A FLAW CAUSING A HUGE VERTICAL BLINDSPOT ON BOTH THE RIGHT AND LEFT SIDE OF THE CAR. BECAUSE THERE IS A BAR THAT RUNS VERTICAL ON BOTH SIDES AT THE BEGINNING OF THE DRIVER AND FRONT PASSENGERS' WINDOWS, THIS, ALONG WITH THE PILLAR COMING DOWN THE WINDSHIELD CONTRIBUTE TO AN EXTREMELY LARGE SPOT WHERE OBJECTS IN ROAD CANNOT BE SEEN. THIS IS ESPECIALLY HAZARDOUS FOR PEDESTRIAN FOOT-TRAFFIC CROSSING PERPENDICULAR TO THE CAR. PEDS IN CROSSWALKS OR IN PARKING LOTS ARE AT TIMES, COMPLETELY MASKED BY THIS BLIND SPOT BY THE COMBINATION OF THE FRONT WINDSHIELD PILLARS AND FRONT WINDOW SUB-PILLARS. OTHER CARS (SUCH AS HONDA INSIGHT) WITH A DRAMATICALLY ANGLED WINDSHIELD AVOID THIS BY USING A SMALLER SUB-PILLAR ON THE FRONT WINDOW, ALLOWING FOR THINGS TO BE SEEN FAR MORE EASILY. THIS ISSUE SHOULD BE ADDRESSED BEFORE IT CAUSES A PEDESTRIAN INJURY OR DEATH. THIS IS NOT SOMETHING THAT CAN BE REPAIRED.
Date Complaint Filed: 02/03/2013
Component(s): SUSPENSION
Date of Incident: 10/31/2012
NHTSA ID Number: 10496215
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU4C3...
SUMMARY:
ON COLD MORNINGS THE CAR MAKES A GROANING NOISE FROM THE REAR FOR APROX A 1/2 BLOCK. MY DEALER WAS ABLE TO VERIFY THE PROBLEM WHEN I LEFT THE CAR OVERNIGHT PARKED OUTSIDE.
THEY SAID THEY ARE WAITING FOR TOYOTA TO COME UP WITH A FIX. THE CAR NOW HAS JUST OVER 10,000 MILES BUT IT HAS BEEN GOING ON FOR MOST OF THE TIME WE HAVE OWNED IT.
Date Complaint Filed: 01/15/2013
Component(s): VISIBILITY/WIPER GHOSTING
Date of Incident: 12/10/2012
NHTSA ID Number: 10493124
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU0C1...
SUMMARY:
BRAND NEW PRIUS 2012 WHILE DRIVING AT NIGHT, LIGHTS, ESPECIALLY RED IN COLOR, WHEN VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. ONE DARK IMAGE ALONG WITH TWO FAINT IMAGE ONE ABOVE AND ONE BELOW THE DARK ONE. I GOT THE CAR IN NOV END, REPORTED THE ISSUE IN DEC 17 TO TOYOTA, THEN WENT TO DEALER BEFORE CHRISTMAS. TECHNICIAN THERE ACKNOWLEDGED THE ISSUE AND ORDERED A NEW GLASS. WINDSHIELD WAS REPLACED ON 11 JAN BUT SAW THE SAME ISSUE, TECHNICIAN TEST DROVE THE CAR AND ACKNOWLEDGED THE ISSUE IS STILL THERE. TOYOTA REP WILL COME AND LOOK INTO THE ISSUE. IT IS A MAJOR SAFETY ISSUE AS SOMETIMES THERE ARE LOTS OF RED TAIL LIGHTS AHEAD. I SEE LOT OF PEOPLE HAVE REPORTED THE ISSUE ......BELOW ARE ODI ID NUMBER FOR PRIUS 2012. SEEMS LIKE COMMON PROBLEM. NOT SURE IF TOYOTA IS WAITING FOR ACCIDENTS TO HAPPEN BECAUSE OF THIS ISSUE BEFORE FIXING IT. ODI ID NUMBER : 10490622 ODI ID NUMBER : 10485390 ODI ID NUMBER : 10485239 ODI ID NUMBER : 10483605 ODI ID NUMBER : 10483561 ODI ID NUMBER : 10482102 ODI ID NUMBER : 10479684.
Date Complaint Filed: 01/09/2013
Component(s): STRUCTURE , SUSPENSION
Date of Incident: 01/13/2012
NHTSA ID Number: 10492027
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EUXC3...
SUMMARY:
WHEN STARTING TO DRIVE THE CAR AFTER IS HAS BEEN SITTING FOR ABOUT 3 HOURS AND ESPECIALLY FIRST THING IN THE MORNING, THE VEHICLE MAKES A GROANING NOISE WHICH SEEMS TO BE COMING FROM THE LEFT REAR TIRE AREA. IT LASTS FOR ABOUT THE FIRST 50 FEET AND THEN IT STOPS MAKING THE NOISE. THIS HAS HAPPENED WITH TEMPERATURES VARYING BETWEEN 40 TO 75 DEGREES. WHEN IT IS REALLY HOT IN THE MORNING, THE NOISE IS NOT PRESENT. THE DEALER HAS LOOKED AT THE VEHICLE SEVERAL TIMES AND THEY SAY THAT THIS IS A NATIONAL PROBLEM WITH NO SOLUTION. I HAVE OWNED THIS CAR FOR 4 DAYS SHORT OF A YEAR WITH 12,250 MILES ON IT AND IT DOES IT ALL THE TIME. THIS IS VERY FRUSTRATING BECAUSE THE CAR IS FINE OTHERWISE.
Date Complaint Filed: 12/31/2012
Component(s): ELECTRICAL SYSTEM , EXTERIOR LIGHTING GHOSTING
Date of Incident: 10/29/2012
NHTSA ID Number: 10490622
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU6C5...
SUMMARY:
WHILE DRIVING AT NIGHT, ALL LIGHTS, ESPECIALLY RED IN COLOR, WHICH ARE VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. THE SOURCE LIGHT, THEN A DISTINCT SHADOWED LIGHT ABOVE AND BELOW THE SOURCE. THIS SAFETY ISSUE IS EXTREMELY COMPOUNDED WHEN DRIVING AT NIGHT IN HIGH TRAFFIC SITUATIONS WHERE THERE ARE HUNDRENDS OF TAILIGHTS IN FRONT OF ME. ALL THOSE LIGHTS ARE ESSENTIALLY TRIPPLED CAUSING CONFUSION AND DISTRACTION. TOYOTA REFUSES TO AKNOWLEGE THE ISSUE. THROUGH RESEARCH, I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH MANY FRUSTRATED OWNERS JUST LIVING WITH IT BECAUSE TOYOTA WONT FIX IT. IT IS A HUGE SAFETY ISSUE. PLEASE HELP MAKE TOYOTA RECTIFY THIS HUGE SAFETY ISSUE BEFORE IT CAUSES PREVENTABLE ACCIDENTS!!
Date Complaint Filed: 12/27/2012
Component(s): ELECTRICAL SYSTEM
Date of Incident: 05/03/2012
NHTSA ID Number: 10490210
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU2C3...
SUMMARY:
CIGARETTE/POWER OUTLET FUSE ALWAYS BLOWS VERY FREQUENTLY - EVEN WITH A GPS USE OF CELLPHONE CHARGER ONLY. HAVE BEEN TO TOYOTA DEALERSHIP AND HAVE NOT ADDRESSED THE ISSUE AFTER SEVERAL COMPLAINTS. REPLACING FUSES DOES NOT ADDRESS THE ISSUE. THIS IS A SAFETY ISSUE FOR PEOPLE DEPENDENT ON GPS AND COMMUNICATION SPECIALLY FOR LONG TRAVELS
Date Complaint Filed: 12/19/2012
Component(s): AIR BAGS , SEAT BELTS
Date of Incident: 09/08/2012
NHTSA ID Number: 10489781
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:1
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU9C5...
SUMMARY:
2012 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF VEHICLE SEAT BELT AND AIRBAGS. *SMD THE CONSUMER'S WIFE WAS INVOLVED IN AN ACCIDENT ON SEPTEMBER 8, 2012. THE VEHICLE RECEIVED SEVERE FRONT-END DAMAGE TO THE EXTENT OF ALMOST $12,000. WHEN THE VEHICLE WAS STUCK BY AN ON-COMING VEHICLE, HER SEAT BELT DID NOT PREVENT HER FROM HITTING HER CHEST ON THE STEERING WHEEL NOR DID THE AIR BAG DEPLOY IN TIME. SHE RECEIVED SEVERE BRUISING, SEVERE PAIN AND DISCOMFORT, AND STRESS. ALSO, THE LOWER DASH KNEE AIR BAG FAILED TO DEPLOY IN TIME TO PREVENT SEVERE BRUISING TO HIS WIFE'S KNEES. TOYOTA SENT THE CONSUMER A LETTER STATING THERE WAS NO EVIDENCE OF ANY MANUFACTURING DEFECT WITH THE AIR BAGS OR SEAT BELT.
Date Complaint Filed: 12/20/2012
Component(s): AIR BAGS , SEAT BELTS
Date of Incident: 12/17/2012
NHTSA ID Number: 10489376
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:1
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKN3DU0C1...
SUMMARY:
TL*
THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID RESTRAIN HER. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE FOR TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 1,200.
Date Complaint Filed: 12/08/2012
Component(s): ELECTRICAL SYSTEM , ENGINE , SERVICE BRAKES, HYDRAULIC
Date of Incident: 05/08/2012
NHTSA ID Number: 10487746
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDKDTB36C1...
SUMMARY:
1. WHEN VEHICLE TRANSITIONED FROM BATTERY TO MOTOR, SIGNIFICANT IMPACT RESULTED 2.
BRAKE PEDAL TRAVELED TO FLOOR, DASH WARNING LIGHT CAME ON [VEHICLE TOWED] 3. ATTEMPTING TO LEAVE DEALERS LOT, BRAKE PEDAL TRAVELED TO FLOOR. TECHNICIAN WITNESSED.
Date Complaint Filed: 07/16/2013
Component(s): ELECTRONIC STABILITY CONTROL , VEHICLE SPEED CONTROL
Date of Incident: 02/06/2013
NHTSA ID Number: 10525127
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU4C3...
SUMMARY:
FROM A STANDSTILL, UNDER LIGHT WINTER CONDITIONS, THERE HAVE MANY TIMES WHEN THE VEHICLE WILL NOT/CAN NOT MOVE. WHEN THE ACCELERATOR IS DEPRESSED POWER IS SENT FOR A FRACTION SECOND (VERY QUICK PULSE) AND THEN ALL POWER IS CUT OFF AND NOTHING FURTHER HAPPENS UNTIL YOU LIFT OFF ACCELERATOR AND TRY AGAIN. IT DOES THE SAME THING IN REVERSE. THE ONLY WAY OUT OF THIS CYCLE IS TO PHYSICALLY PUSH THE CAR TO GET IT MOVING(SLOW WALKING PACE) AND THEN THE TRACTION CONTROL BEHAVES VERY MUCH LIKE OUR 2012 CAMRY SE V6. A COUPLE TIMES WE HAD OUR CAMRY RIGHT NEXT TO THE PRIUS(SIDE BY SIDE) AND THE CAMRY WAS ABLE TO GET ITSELF MOVING(WITH TC ON) AND PRIUS WOULD NOT BUDGE. BOTH HAVE THE FACTORY TIRES, THE PRIUS TIRES ARE IN BETTER SHAPE THAN THE CAMRY. I KNOW THE TWO VEHICLES ARE VASTLY DIFFERENT AND THAT THIS COMPARISON MAY BE OF LITTLE HELP; I SIMPLY WANT TO EXPRESS THAT THE CONDITIONS THE PRIUS WILL NOT FUNCTION UNDER SHOULD NOT BE THOUGHT OF AS EXTREME, BUT RATHER ORDINARY WINTER CONDITIONS. IT SEEMS THAT THE PRIUS TRACTION CONTROL PARAMETERS DO NOT EVEN GIVE THE CAR THE CHANCE TO GET MOVING BEFORE SHUTTING THE SYSTEM DOWN.
Date Complaint Filed: 07/08/2013
Component(s): VISIBILITY/WIPER
Date of Incident: 11/07/2012
NHTSA ID Number: 10523622
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU7C3...
SUMMARY:
WHEN OPERATING THE PRIUS V ON A SUNNY DAY, THE REFLECTION OF THE SIDE DASH PANEL BLOCKS THE VIEW OF THE SIDE REAR VIEW MIRROR. THE REFLECTION OCCURS IN BOTH THE RIGHT AND LEFT SIDE GLASS. THIS IS A SAFETY ISSUE AND HAS BEEN REPORTED TO THE TOYOTA DEALER. THEIR RESPONSE WAS
THEY WERE AWARE OF THE PROBLEM AND IT WAS NORMAL! THIS SAFETY ISSUE HAS ALSO BEEN REPORTED TO TOYOTA. THEY ASSIGNED A CASE NUMBER AND RESPONDED
THE PROBLEM WAS KNOWN AND THEIR WAS NO KNOWN REPAIR. THEY ALSO STATED THE ISSUE HAS BEEN CLASSIFIED AS A DESIGN ISSUE. THIS IS MY FIRST, AND LAST, TOYOTA. THIS ISSUE COULD BE NORMAL FOR A TOYOTA, BUT IT IS UNACCEPTABLE FOR ME AS IT IS A SAFETY ISSUE AND MUST BE FIXED. I INQUIRED IF I COULD PURCHASE BLACK PANELS TO MINIMIZE THE REFLECTION AND WAS TOLD THE PANELS WERE ONLY AVAILABLE IN LIGHT GREY AND LIGHT BISQUE (BOTH VERY REFLECTIVE). UPDATED 8/12/13 *CN *TR
Date Complaint Filed: 06/19/2013
Component(s): SERVICE BRAKES
Date of Incident: 08/29/2012
NHTSA ID Number: 10520707
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU3C3...
SUMMARY:
BRAKE NOISE WHEN PULLING FORWARD IN AM . DEALER SAID FIX IS COMING FOR MONTHS, SERVICE BULLETIN NEVER CAME OUT. WORRIED THAT MAY LEAD TO BRAKE FAILURE.
Date Complaint Filed: 05/29/2013
Component(s): SERVICE BRAKES
Date of Incident: 12/06/2012
NHTSA ID Number: 10513986
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Availabl
SUMMARY:
MY 2012 PRIUS V HAS BEEN MAKING A GROINING, HOWLING NOISE SINCE I PURCHASED IT. NOISE COMES FROM FRONT AND REAR BRAKES. HAS TAKEN THE CAR FOR REPAIRS BUT THEY HAVE NOT BEEN ABLE TO FIX IT. IT IS VERY ANNOYING AND CAN BE VERY LOUD. PEOPLE INSIDE AND OUTSIDE THE CAR CAN HEAR IT, SO ITS QUITE EMBARRASING. NOISE COMES AND GOES ITS NOT CONSTANT. TOYOTA SAYS THEY ARE AWARE OF THE PROBLEM BUT HAVE NO REPAIRS AT THIS TIME. I DRIVE MY FAMILY IN THIS CAR AND ITS SCARY TO KNOW THERE IS AN ABNORMALITY WITH THE BRAKES. BEWARE THE DEALER WILL TELL YOU TO FOLLOW THROUGH WITH A THIRD PARTY ARBITRATION SERVICE. I DID AND MY CASE WAS DENIED.
Date Complaint Filed: 05/07/2013
Component(s): SERVICE BRAKES
Date of Incident: 10/10/2012
NHTSA ID Number: 10510907
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
BRAKE IS HAVING GROANING/ GRINDING/OWL HOOTING SOUNDS. THE GRINDING SOUND APPEARS WHEN YOU APPLIED THE BRAKE, AND WHEN THE CAR ALMOST AT COMPLETE STOP, IS THE WORST. GROANING AND OWL HOOTING SOUND ARE ALWAYS THERE, SPECIALLY IN THE MORNING. IN THE AFTERNOON IS NOT AS LOUD AS IN THE MORNING, BUT STILL NOTICEABLE. BEEN TO TOYOTA DEALER AND THEY INSPECTED THE BRAKE AND SAID THERE IS NOTHING WRONG. ALSO SAYING THAT THE SOUND IS NORMAL FOR A REGENERATE BRAKE SYSTEM. BUT I DON'T AGREED TO IT. TOYOTA NEED TO FIND A FIX FOR IT, AND WE DON'T KNOW IS THE BRAKE REALLY SAFE!
Date Complaint Filed: 05/02/2013
Component(s): ENGINE
Date of Incident: 04/25/2013
NHTSA ID Number: 10510436
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTION THE VEHICLE HAD TO BE GIVEN A JUMP START IN ORDER TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 17,500. THE VIN WAS NOT AVAILABLE.
Date Complaint Filed: 04/30/2013
Component(s): STRUCTURE
Date of Incident: 08/24/2012
NHTSA ID Number: 10510017
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU5C3...
SUMMARY:
I AM FILING A CLAIM TO NOTIFY OTHER CONSUMERS ABOUT AN ONGOING ISSUE I'VE EXPERIENCED WITH MY 2012 TOYOTA PRIUS V. WE PURCHASED THE CAR IN JANUARY 2012 AND SINCE THEN WE'VE HAD 3 INCIDENTS (THAT WE KNOW OF) IN WHICH RODENTS HAVE INFESTED OUR VEHICLE. . THE FIRST INCIDENT OCCURRED (AUGUST 2012), WE BROUGHT IT TO THE DEALERS ATTENTION AND WERE TOLD THERE WAS NOTHING THEY COULD DO BUT WE COULD CONTACT TOYOTA HEADQUARTERS. THE DEALER DETERMINED THAT THE RODENT HAD CLIMBED IN TO THE REAR OF THE VEHICLE THROUGH AN AIR VENT, AND CHEWED THE WIRES OF THE REAR HARNESS SYSTEM (THE WIRING SYSTEM THAT AFFECTS THE HYBRID TECHNOLOGY). THE ESTIMATED REPAIR WAS $2 - 3K. AFTER CONTACTING TOYOTA HEADQUARTERS, I WAS TOLD TOYOTA DOES NOT CONSIDER THIS TO BE A DEFECT IN THE DESIGN OF THE CAR OR A SAFETY ISSUE. I WAS TOLD IT WAS AN ENVIRONMENTAL ISSUE AND I NEEDED TO DO SOMETHING TO CORRECT MY SURROUNDINGS. THEY ADVISED THAT I OPEN A CLAIM WITH MY INSURANCE PROVIDER TO COVER THE COSTS FOR THE REAR HARNESS WIRING DAMAGE. AFTER RESEARCHING THIS, IT APPEARS THERE ARE 6 OPENINGS/GAPS WITHIN THE VEHICLE THAT RATS CAN GET INTO TO ACCESS THE INTERIOR CABIN. NEITHER TOYOTA OR THE DEALERSHIP OFFERED TO BLOCK/COVER THESE VENTS TO PREVENT ANY FUTURE ATTEMPTS BY A RODENT GETTING IN. THEY DIDN'T OFFER ANY SUGGESTIONS OR ADVICE AS TO WHAT I SHOULD DO TO PREVENT THIS. THIS MORNING (APRIL 27, 2013) WE WOKE UP AND REALIZED THE RODENTS HAD ENTERED THE VEHICLE AGAIN, THIS TIME CHEWING UP MY CHILD'S CAR SEAT AND THE LEATHER OF THE REAR SEATS.
THERE ARE NUMEROUS PEOPLE THAT HAVE EXPERIENCED THIS ISSUE DATING BACK TO 2007 AND YET TOYOTA HAS DONE NOTHING TO REPAIR THIS DESIGN/SAFETY FLAW. FOLLOWING IS A LINK TO A PRIUS FORUM WHERE PRIUS OWNERS COMPLAIN OF THIS ISSUE:
HTTP://PRIUSCHAT.COM/THREADS/TOYOTA-CLAIMS-NOT-AWARE-OF-MOUSE-PROBLEM.113690/ .
Date Complaint Filed: 04/24/2013
Component(s): ENGINE , SERVICE BRAKES , VEHICLE SPEED CONTROL
Date of Incident: 12/02/2011
NHTSA ID Number: 10509497
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU4C3...
SUMMARY:
MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING, BUT EVEN IF IT'S ONLY THAT THE CAR MOMENTARILY STOPS DECELERATING IT'S DISCONCERTING AND IN A FEW INSTANCES HAS GOTTEN ME CLOSE TO AN ACCIDENT. /// THE TIME IT CAME CLOSEST TO CAUSING AN ACCIDENT WAS ON 3/21/13, WHEN I FEARED THE CAR WAS GOING TO ROLL INTO A CROSSWALK AS PEOPLE CROSSED. WITH MY FOOT ON THE BRAKE, COMING TO A STOP AT A STOP SIGN, WE WENT OVER UNEVEN PAVEMENT AND THE CAR LURCHED FORWARD WHILE ONLY A FEW FEET FROM THE CROSSWALK. SEVERAL PEOPLE WAITED CLOSE TO THE EDGE OF THE SIDEWALK AT A BUS STOP. ONE OF THEM SEEMED READY TO STEP OUT TO CROSS THE STREET, AND I BRACED FOR THE WORST. /// ULTIMATELY I STOPPED A FEW FEET BEFORE THE CROSSWALK, BUT THE SITUATION FELT COMPLETELY UNSAFE SINCE IT INVOLVED LOSING STOPPING POWER WHILE COMING TO A STOP SIGN WITH PEDESTRIANS PRESENT.
Date Complaint Filed: 04/24/2013
Component(s): ELECTRICAL SYSTEM
Date of Incident: 11/21/2012
NHTSA ID Number: 10509484
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU4C3...
SUMMARY:
MY 2012 PRIUS V HAD ABOUT 3000 MILES ON THE SPEEDOMETER WHEN I BEGAN TO NOTICE THAT FROM A START, WHEN I WOULD PUT THE LEVER INTO DRIVE IT WOULD GO INTO REVERSE. IT IS VERY INTERMITTENT. I CANNOT MAKE IT DELIBERATELY HAPPEN. I HAVE TAKEN THE CAR TO THE DEALERSHIP OVER THIS ISSUE TWICE. THEY COULD NOT GET THE CAR TO MAKE THE SHIFTING ERROR. BECAUSE THEY CANNOT REPLICATE THE ERROR, THEY WILL NOT GIVE CREDIBILITY TO THE PROBLEM. THIS PROBLEM HAS OCCURRED PROBABLY 20 TIMES SINCE IT BEGAN HAPPENING. I AM NOW KEEPING A LOG ON EACH OCCURRENCE. IT HAS BEEN INSINUATED THAT I DO NOT KNOW HOW TO SHIFT THIS VEHICLE. AFTER WATCHING THE HOW TO SHIFT VIDEO, I DON'T THINK THE DEALERSHIP UNDERSTANDS THE SHIFTING MECHANISM. HOWEVER, THIS DID MAKE ME MORE CONSCIOUS OF MY ACTIONS DURING SHIFTING. I ACTUALLY DID CATCH THE SHIFTING PROBLEM AS IT OCCURRED. MY HAND WAS ON THE LEVER IN THE DRIVE POSITION WITH THE HAND PRESSURE BEING DOWN. THE CAR WAS IN REVERSE WITH THE BEEPING AND CAMERA ON WITH THE LEVER IN FULL DRIVE POSITION. I AM VERY CONCERNED THAT THE CAR WILL GO INTO REVERSE AND I WOULD NOT BE AWARE OF IT BECAUSE I HAD PUT IT INTO DRIVE.
THIS IS AN ACCIDENT WAITING TO HAPPEN.
Date Complaint Filed: 04/15/2013
Component(s): ENGINE
Date of Incident: 04/15/2013
NHTSA ID Number: 10508222
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU5C3...
SUMMARY:
MY 2012 PRIUS V HAS SEVERAL UNRESOLVED PROBLEMS. ON THOSE OCCASIONS WHEN THE GAS ENGINE CRANKS THE CAR, THERE IS A LOUD ENGINE RATTLER. THE ENGINE SOUNDS AS IF THERE ISN'T ANY OIL. TURNING OFF THE ENGINE AND RE-CRANK DOES NOT ALWAYS FIX THE PROBLEM. THE FRONT PASSENGER SEAT SOMETIMES RATTLE. TWO DIFFERENT TOYOTA SERVICE DEPARTMENTS ARE UNABLE TO DETERMINE AND FIX THE PROBLEM. ONE OF THE SHOPS REPLACED ONE OF FIFTY BUTTON LIKE LEATHER SEAT FASTENERS. THIS SEEMED TO RESOLVE THE PROBLEM. TWO WEEKS LATER THE PROBLEM STARTED AGAIN. NOW, I SUSPECT THE FRONT PASSENGER DOOR SPEAKER IS THE PROBLEM. OCCASIONALLY, THE REAR DRIVER WINDOW SQUEAKS. THESE PROBLEMS HAVE BEEN REPORTED TO SERVICE SHOPS BUT THEY WANT TO KEEP THE CAR OVER NIGHT. I DID NOT BUY A NEW CAR FOR OVER NIGHT SLEEPOVERS AT THE DEALER. FINALLY, TWO WEEKS AGO A ROCK HIT MY WINDSHIELD. FIVE DAYS LATER THE WINDSHIELD CRACK GREW FROM A TINY DING TO 15 INCHES. I HAVE OWNED THIRTEEN NEW CARS IN THIS LIFE TIME. I HAVE SUFFERED WINDSHIELD CRACKS BUT NONE OF THEM SUGGESTED THAT THE GLASS WAS TOO THIN. THIS IS MY FIRST TOYOTA.
Date Complaint Filed: 04/02/2013
Component(s): SERVICE BRAKES
Date of Incident: 03/30/2013
NHTSA ID Number: 10505322
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU6C3...
SUMMARY:
SLOWED FOR RED LIGHT THAT WAS VISIBLE FOR A GREAT DISTANCE SO COASTING AND APPLIED BRAKES AND THEY WEREN'T THERE....I HIT THE CAR IN FRONT OF ME, HE HIT THE CAR IN FRONT OF HIM....MOSTLY DINGS IN FENDERS....MY HOOD WAS UP ON ONE SIDE, AND FRONT PANEL MOVED....NOBODY WAS HURT POLICE CAME AND SAT IN THE CAR AND APPLIED BRAKE AND IT WENT TO THE FLOOR. HE SAID "YOU HAVE NO BRAKES; DO NOT DRIVE THE CAR, HAVE IT TOWED".
Date Complaint Filed: 03/15/2013
Component(s): ELECTRICAL SYSTEM
Date of Incident: 01/25/2013
NHTSA ID Number: 10503130
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:Yes
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU9C3...
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE EMITTED FROM THE DASHBOARD AND THE VEHICLE'S MILEAGE FLUCTUATED. THE CONTACT ALSO STATED THAT HER INSULIN PUMP MALFUNCTIONED WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SMOKING FAILURE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT THE SMART KEY'S FREQUENCY INTERFERED WITH THE INSULIN PUMP. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156.
Date Complaint Filed: 03/11/2013
Component(s): SERVICE BRAKES
Date of Incident: 06/06/2012
NHTSA ID Number: 10502344
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
WHEN YOU START TO DRIVE IT MAKES A LOUD HOWLING SOUND, IT IS GETTING LOUDER AS TIME GOES ON. PEOPLE LOOK AT US LIKE WE ARE CRAZY FOR DRIVING WITH BAD BRAKES. WE HAVE HAD IT IN TO THE DEALER MANY TIMES TO JUST BE TOLD IT IS THE WAY IT IS. NO REPAIR IS NECESSARY. IT IS GETTING MORE AND MORE ANNOYING TO LISTEN TO. IT LASTS LONGER AS TIME GOES ON. COME ON TOYOTA LETS GET THIS TAKEN CARE OF BEFORE THERE IS A FATAL COLLISION DUE TO THIS! IT IS GETTING SCARY TO DRIVE AND FEEL SAFE.
Date Complaint Filed: 03/08/2013
Component(s): VEHICLE SPEED CONTROL
Date of Incident: 03/01/2013
NHTSA ID Number: 10502085
Vehicle MakeModelModel Year(s)
- Crash:Yes
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): Not Available
SUMMARY:
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED AFTER HITTING A BUMP IN THE ROAD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES ASSOCIATED WITH THE CRASH. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,700. THE VIN WAS UNAVAILABLE
Date Complaint Filed: 03/04/2013
Component(s): SERVICE BRAKES
Date of Incident: 09/01/2012
NHTSA ID Number: 10501305
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU3C3...
SUMMARY:
LOUD SCRAPING NOISE COMING FROM REAR OF CAR---HAD THE CAR IN TO TOYOTA 5 TIMES. THE NOISE CONTINUES TO GET LOUDER AS TIME PASSES.-- ITS NOW LOUD ENOUGH TO DROWN OUT THE RADIO.--TOYOTA SERVICE SAYS IT IS JUST RUST ON THE ROTORS.--THIS IS THE 4TH NEW TOYOTA I HAVE OWNED,-- BUT THIS THE ONLY ONE I HAVE HA D THIS PROBLEM WITH.-- WHICH LEADS ME TO BELIEVE THAT THERE IS A FIX FOR THIS PROBLEM.--II WAS TOLD BY THE SERVICE MANAGER THAT TOYOTA KNOWS OF THIS PROBLEM AND ARE WORKING A RECALL TO FIX IT.---SO WHERE IS THE RECALL??????
Date Complaint Filed: 02/16/2013
Component(s): ENGINE AND ENGINE COOLING , SUSPENSION
Date of Incident: 02/16/2013
NHTSA ID Number: 10498368
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU9C3...
SUMMARY:
A GROANING NOISE AT ALL TEMPERATURES SO FAR. IT BEGINS AND THEN GOES AWAY AFTER I DRIVE FOR A BLOCK. IT IS VERY LOUD AND IT CAN BE HEARD BY OTHERS AROUND ME. IT IS EMBARRASSING AND DOESN'T SOUND LIKE IT IS HEALTHY FOR THE LONGEVITY OF THE VEHICLE.
Date Complaint Filed: 02/14/2013
Component(s): VISIBILITY/WIPER GHOSTING
Date of Incident: 12/03/2012
NHTSA ID Number: 10498148
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU1C3...
SUMMARY:
2012 PRIUS HAS SERIOUS DEFECT IN THE WINDSHIELD LAMINATION. BRIGHT LIGHT SOURCES ARE TRIPLED AT NIGHT. A GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. LIGHT SOURCES MAY BE, HEADLIGHTS, TAILLIGHTS, SIGNAL LIGHTS, AND EVEN REFLECTED LIGHTS OFF CERTAIN ROAD SIGNS. AS YOU APPROACH THE LIGHT SOURCE, THE TWO GHOST IMAGES WILL MERGE INTO THE PRIMARY LIGHT SOURCE. THE SAFETY HAZARD IS EXTREME EYE FATIGUE AT NIGHT, AND SEVERE VISUAL DISTORTION THAT IS DIRECTLY RELATED TO THE BRIGHTNESS OF THE LIGHT SOURCE
Date Complaint Filed: 02/08/2013
Component(s): SERVICE BRAKES
Date of Incident: 06/12/2012
NHTSA ID Number: 10496940
Vehicle MakeModelModel Year(s)
- Crash:No
- Fire:No
- Number of Injuries:0
- Number of Deaths:0
Manufacturer: TOYOTA MOTOR CORPORATION
Vehicle Identification No. (VIN): JTDZN3EU4C3...
SUMMARY:
PURCHASED PRIUS V IN MARCH 2012, JUNE 2012 TOOK VEHICLE IN FOR SERVICE AND TO HAVE DEALER LOOK INTO NOISE COMING FROM REAR BRAKES. DEALER STATED THEY COULD NOT HEAR THE NOISE AND SAW NOTHING UPON INSPECTION. NOISE BECAME MORE FREQUENT AND LOUDER, TOOK VEHICLE BACK TO DEALER AND THEY COULD HEAR THE NOISE. UPON INSPECTING THE REAR BRAKES THEY FOUND REAR ROTORS HAD ABNORMAL MARKINGS IN THEM FROM IMPROPER MACHINING. BRAKE PAD FRICTION MATERIAL GLAZED. ROTORS AND PADS REPLACED. AFTER A WEEK THE NOISE RETURNED. TOOK VEHICLE BACK TO DEALER AND WAS TOLD THIS WAS A PROBLEM WHICH TOYOTA HAS BEEN EXPERIENCING FOR MONTHS BUT HAS FOUND NO SOLUTION TOO. WAS TOLD I WOULD BE INFORMED WHEN A SOLUTION WAS FOUND AND I COULD BRING THE VEHICLE BACK THEN. I FEEL THIS IS A SAFETY CONCERN WHICH NEEDS TO BE LOOKED INTO.
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