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Middleboro Review 2

NEW CONTENT MOVED TO MIDDLEBORO REVIEW 2

Toyota

Since the Dilly, Dally, Delay & Stall Law Firms are adding their billable hours, the Toyota U.S.A. and Route 44 Toyota posts have been separated here:

Route 44 Toyota Sold Me A Lemon



Saturday, July 27, 2013

The Endless Love Story.................

Route 44 Toyota doesn't want to sever the relationship!



After Herding Cats, the Deposition date and deponents [parties to be deposed was set]! Phew!




SATURDAY MORNING, TODAY [7-27], Dilly Dally Dan Viera notified all of the attorneys involved [the cats that have been herded], the Route 44 Toyota Employee set to be deposed left their employment LAST WEEK!




The employee is still listed here:

http://www.dealerrater.com/sales/Route-44-Toyota-Employees-15800/

It's rather curious that Route 44 Toyota no longer lists a Service Manager, something another LEMON owner pointed out to me.

While never previously counted, the Salesman who sold the Toyota LEMON to me is no longer employed.

Since Route 44 Toyota is over-bearing, everyone [mostly men] hands a new car owner a business card. Reviewing that stack.....hmmmm.....many missing in action......

Of course, Route 44 Toyota is 'under construction' .....



Since Route 44 Toyota resembles a Disaster Area, it's not exactly welcoming to car buyers.



 
The poll below should surprise no one, yet it's revealing that folks rank car salesmen lower than Congress. The reasons seem clear......
 

Poll: Car salesman is least trustworthy profession

Americans trust the people they buy their vehicles from less than members of Congress and stockbrokers.

By Claire_Martin Dec 5, 2012

Since 1977, Gallup has conducted a poll of the most trustworthy professions, and nearly every year, car salespeople have come in last. This year is no different. Just 8 percent of those polled said they believed auto salespeople to be "very trustworthy."

"Car salespeople have been at the bottom of the list every year except 2011, when they tied members of Congress with a 7 percent honesty rating," a Gallup statement read. "Car salespeople's perceived honesty has never climbed out of the single-digit range in the history of the list."

Is this reputation justified? Have car salespeople earned their negative image?

According to car salesman Mark McDonald, his job is a tough one. McDonald details his work life for Motor Trend's Car Salesman Confidential blog. "My average week is somewhere between 50 and 60 hours — and that’s considered 'part time,'" he writes, noting that he's on his feet throughout his shift and that his income is nothing if not spotty.

"If you don’t sell a car, you don’t get paid. Simple as that. Sell or starve," McDonald continues. "You never know for sure what your next paycheck will be. Will it be enough to pay your rent? Cover your child support? Put food on your table for your wife and kids? Pay their medical bills? Put gas in your car so you can get to work the next day?"

Does this "sell or starve" ethos -- standard for sales jobs regardless of the industry -- breed or attract a scrappy image that customers interpret as untrustworthy? Perhaps. Insurance salespeople and advertising practitioners also came in low in Gallup's poll.

In an increasingly competitive market where cultivating any new edge could benefit sales, dealerships may want to think about training their employees better or hiring for trustworthiness. "There are very clear financial reasons why it’s good to have repeat customers, particularly at franchise dealers," Bailey Wood, a representative for the National Automobile Dealers Association, told Exhaust Notes.

"We want them to come back for service, warranties, when it's time to buy a new car. If they have a bad experience, that doesn't happen," Wood said. "There’s so much competition in the marketplace for each individual sale, so it’s important that you build a relationship."

One, presumably, that's built on trust.
http://editorial.autos.msn.com/blogs/autosblogpost.aspx?post=eb7c5c3c-7d62-4c4b-ab99-8a6bb91e089b

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