2011 RAV4 Complaints

2011 RAV4 Complaints posted on the NHTSA web site are below. Those complaints may be viewed at this site: http://www-odi.nhtsa.dot.gov/owners/SearchComplaints

Please remember when reviewing these complaints that only 13% of people file complaints, so that what you see merely represents a small portion of problematic vehicles.

Date Complaint Filed: 04/29/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 10/10/2012
NHTSA ID Number: 10509878

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV5BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE AND THE VEHICLE IMMEDIATELY ACCELERATED TO 25 MPH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND A TECHNICIAN TO FURTHER ASSESS THE FAILURE. THE FAILURE MILEAGE WAS 11,000.  

Date Complaint Filed: 04/07/2013
Component(s): SUSPENSION , VEHICLE SPEED CONTROL

Date of Incident: 04/04/2013
NHTSA ID Number: 10507378

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMZF4DV2BD...

SUMMARY:

WHILE DRIVING NORTH IN STOP AND GO TRAFFIC ON DAN RYAN EXPRESSWAY I WAS ACCELERATING FROM ABOUT 20 MPH TO ABOUT 35 MPH, WHEN THE CAR STARTED TO VIBRATE VERY BAD, AS IF ALL FOUR WHEELS HAD HIT THE RUMBLE STRIP ON THE EDGE OF THE ROAD. THE CAR HAS BEEN RIDING A LOT ROUGHER SINCE ABOUT JAN 30TH. *TR

Date Complaint Filed: 04/05/2013
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 05/15/2012
NHTSA ID Number: 10507225

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011 

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV5BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LURCHED FORWARD. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL AND PLACED THE VEHICLE IN NEUTRAL IN ORDER TO COME TO A STOP. THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR

 

Date Complaint Filed: 03/08/2013
Component(s): SERVICE BRAKES

Date of Incident: 12/08/2011
NHTSA ID Number: 10502106

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, HIS FOOT SLIPPED OFF OF THE BRAKE PEDAL AND CAUSED HIM TO DEPRESS THE ACCELERATOR ERRONEOUSLY. AS A RESULT, THE CONTACT CRASHED INTO A WORK BENCH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED BY THE DEALER THAT NO CAUSE FOR FAILURE WAS DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DISPATCHED AN ENGINEER TO INSPECT THE BRAKE PEDAL. THE ENGINEER DETERMINED THAT THE BRAKE PEDAL WAS NOT THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE PEDAL WOULD ONLY BECOME SLIPPERY IN CERTAIN SITUATIONS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 11,000. 

Date Complaint Filed: 02/08/2013
Component(s): POWER TRAIN

Date of Incident: 11/09/2012
NHTSA ID Number: 10496842

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011 

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV2BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVER FROM REVERSE, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE CRASHED INTO A POLE AND THEN CRASHED INTO ANOTHER SIGN BEFORE STOPPING. THE CONTACT WAS NOT INJURED. THE CONTACT ALSO STATED THAT THE CLAMP THAT HELD THE TRANSMISSION FAILED AND THE TRANSMISSION HAD TO BE REPLACED. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE INSPECTED THE FAILURE BEFORE THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 31,000.

Date Complaint Filed: 01/30/2013
Component(s): POWER TRAIN

Date of Incident: 01/26/2013
NHTSA ID Number: 10495203

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV6BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND DEPRESSING THE BRAKES, THE CONTACT ACTIVATED THE FOUR-WHEEL DRIVE SYSTEM FOR ASSISTANCE WITH DRIVING THROUGH A SNOWSTORM. UPON ACTIVATING THE SYSTEM, THE LIGHTS FLICKERED AND THE FOUR-WHEEL DRIVE DEACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.

Date Complaint Filed: 01/29/2013
Component(s): SERVICE BRAKES

Date of Incident: 01/29/2013
NHTSA ID Number: 10495034

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV9BW...

SUMMARY:

I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN I AM SLOWING DOWN TO STOP, AT A STOP SIGN AND MY CAR DID NOT STOP I HAD TO APPLY MY EMERGENCY BRAKES OR I WOULD HAVE BEEN KILL BECAUSE THERE WAS CARS COMING FROM MY LEFT AND FROM MY RIGHT. IT WAS LIKE A T AVENUE. *TR

Date Complaint Filed: 01/14/2013
Component(s): FUEL/PROPULSION SYSTEM

Date of Incident: 01/11/2013
NHTSA ID Number: 10492856

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BK4DV2BW...

SUMMARY:

I WAS DRIVING ON THE ROAD INTENDING TO MAKE A LEFT TURN. I THEN HEARD A BANG AND A POP SOUND. I COULD SMELL GASOLINE. WHEN I ARRIVED HOME I COULD SMELL GASOLINE. WHEN I LOOKED UNDERNEATH THE VEHICLE I COULD SEE THE GASOLINE DRIPPING FROM THE UNDERSIDE OF THE VEHICLE. I HAD A VEHICLE TOWED TO A TOYOTA DEALER WHO INFORMED ME A DAY LATER THAT THE VEHICLE HAD INCURRED A RUPTURED GASOLINE TANK. I AM CONCERNED THAT THIS CAN HAPPEN TO ANYONE ELSE AND CAN CAUSE A FIRE IF THE CAR IS DRIVEN ON A HOT DAY, OR SOMEONE THROWS A CIGARETTE STUB ON THE ROAD. I HAD FULL GAS TANK OF GAS, AND THERE IS NO WAY TO CONTAIN THE LEAK AS WELL. *TR

Date Complaint Filed: 12/26/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 12/23/2012
NHTSA ID Number: 10490058

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV9BW...

SUMMARY:

THERE WERE THREE INDIVIDUALS IN VEHICLE, DRIVER AND THREE PASSENGERS - ALL ADULTS. DRIVING IN RESIDENTIAL SECTION OF WESTERN CINCINNATI AREA (DELHI AREA) WITH A SPEED LIMIT OF 35 MPH. APPROACHING A TRAFFIC LIGHT ON A SLIGHT DOWNHILL GRADE. TRAFFIC LIGHT WAS RED SO BEGAN APPLYING THE BRAKE. AS I CONTINUED TO APPROACH INTERSECTION THE VEHICLE SHUDDERED AND I NOTICED ENGINE RPM'S WERE WELL IN EXCESS OF NORMAL (NOTED BY SOUND AND HAD NOT VERIFIED BY TACHOMETER). I HAD TO FIGHT THE VEHICLE TO COME TO COMPLETE STOP AS I HEARD THE TIRES SCREECH AND FELT THE VEHICLE LURCHING AS I PUSHED HARD ON BRAKE PEDAL. AFTER COMING TO A COMPLETE STOP, PUT VEHICLE IN NEUTRAL AND RPM'S WENT OUT OF CONTROL. SHUT OFF VEHICLE AND WAITED A FEW SECONDS. RESTARTED VEHICLE AND RPM'S AGAIN WENT OUT OF CONTROL. SHUT OFF VEHICLE A SECOND TIME, NUDGED THE BACK SIDE OF ACCELERATOR PEDAL TO SEE IF STUCK IN POSITION. I COULD NOT NOTICE THAT IT WAS STUCK DOWN. RESTARTED VEHICLE WHEN TRAFFIC LIGHT TURNED GREEN AND RPM'S AND SUBSEQUENT OPERATION NORMAL FOR REMAINDER OF DAY (INCLUDED AT LEAST FOUR RESTARTS OF VEHICLE AND ~100 MILES OF DRIVING). HAVE NOT DRIVEN VEHICLE AGAIN SINCE THE DAY OF INCIDENT. *TR

Date Complaint Filed: 12/04/2012
Component(s): ENGINE AND ENGINE COOLING

Date of Incident: 07/13/2012
NHTSA ID Number: 10487392

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV2BW...

SUMMARY:

LATE MODEL TOYOTA RAV4'S FROM MY RESEARCH SEEM TO HAVE AN ONGOING PROBLEM WITH THE EVAP CHARCOAL CANISTER REQUIRING REPLACEMENT (SEE NHTSB 10033407). MY CAR (ALTHOUGH NOT A 2009) HAS THE SAME EXACT OBD DIAGNOSTIC CODES LISTED IN THE BULLETIN ABOVE YET 2011 RAV4'S HAVEN'T BEEN LISTED WITH THIS PROBLEM. TOYOTA WARRANTS THEM FOR 3 YEARS, 36K MILES BUT MOST SEEM TO FAIL JUST AFTER THE WARRANTY ENDS. MY 2011 RAV4, 4 CYL. WITH 51K MILES EXPERIENCED THIS PROBLEM 19 MONTHS (AND 46K MILES) AFTER MANUFACTURE (9/10) AND TOYOTA HAS REFUSED TO CORRECT THE PROBLEM. THE SOLUTION IS A $1000+ REPAIR. ALL OTHER EMISSIONS EQUIPMENT ON MY CAR IS WARRANTED FOR UP TO 80K MILES OR 8 YRS AND IS IN GOOD WORKING ORDER. *TR

 

Date Complaint Filed: 11/16/2012
Component(s): SERVICE BRAKES , VEHICLE SPEED CONTROL

Date of Incident: 11/13/2012
NHTSA ID Number: 10484882

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV4BW...

SUMMARY:

I WAS APPROACHING A TRAFFIC LIGHT IN LOW SPEED AND LIGHTENING MY PRESSURE ON THE GAS PEDAL WHEN THE CAR ACCELERATED AND LURCHED FORWARD. I PRESSED MY FOOT ON THE BRAKE PEDAL AND THE CAR CONTINUED ACCELERATING. I HAD TO VEER TO THE ADJACENT LANE SINCE I WAS GETTING TOO CLOSE TO THE CAR IN FRONT OF ME. THEN, THE CAR CAME TO A HALT. *TR

Date Complaint Filed: 11/01/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 05/15/2012
NHTSA ID Number: 10482831

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3DF4DV1BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE CONTACT APPLIED THE BRAKE PEDAL AND NOTICED THE VEHICLE SUDDENLY LUNGED FORWARD INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY CONTINUALLY PUMPING THE BRAKE PEDAL. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Date Complaint Filed: 10/21/2012
Component(s): FUEL/PROPULSION SYSTEM , VEHICLE SPEED CONTROL

Date of Incident: 10/18/2012
NHTSA ID Number: 10481284

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV1BW...

SUMMARY:

I WAS DRIVING MY 2011 TOYOTA RAV4 ON OCTOBER 18,2012,AND UPON PULLING INTO MY DRIVEWAY, I PUT MY FOOT ON THE BRAKE PEDAL AND THE CAR BEGAN "ROARING" AND ACCELERATED RAPIDLY TOWARD MY HOUSE. I PRACTICALLY STOOD ON THE BRAKE PEDAL AND EVENTUALLY THE CAR STOPPED JUST SHORT OF CRASHING. IT TRAVELED A DISTANCE OF 60 FEET BEFORE STOPPING. WE PURCHASED THE CAR NEW AND IT HAS 6000 MILES ON IT. MY HUSBAND IMMEDIATELY CHECKED THE TOYOTA FLOOR MAT AND IT WAS IN PLACE SECURED BY THE "FIX" TOYOTA HAS INSTALLED(TWO CLIPS). NO OTHER MAT IS IN OUR CAR. WE HAD THE CAR TOWED TO LAKEWOOD TOYOTA. *TR

Date Complaint Filed: 10/15/2012
Component(s): TIRES

Date of Incident: 09/06/2012
NHTSA ID Number: 10480118

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

Tire Brand NameTire Line / Tire Size Production Dates

• YOKOHAMAYOKOHAMA -

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION , Yokohama Tire Corporation

Vehicle Identification No. (VIN): JTMBF4DV7BD...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4 EQUIPPED WITH YOKOHAMA TIRES, SIZE P225/65/R17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ONE OF THE TIRES EXPLODED. THE CONTACT WAS ABLE TO SAFELY PULL OVER. AFTER INSPECTING THE VEHICLE THE CONTACT SAW THAT THE FRONT PASSENGER SIDE TIRE SIDEWALL FAILED. THE VEHICLE WAS TOWED TO A BODY SHOP BECAUSE THERE WERE EXTERIOR DAMAGES TO THE FRONT PASSENGER SIDE OF THE FENDER, BUMPER, FRONT PASSENGER SIDE TRIM AND THE WIRING HARNESS. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE AND LATER TOWED TO AN INDEPENDENT MECHANIC FOR THE TIRE REPAIR. THE VEHICLE WAS REPAIRED FOR ALL FOUR TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 19,985. 

Date Complaint Filed: 10/11/2012
Component(s): SERVICE BRAKES

Date of Incident: 04/04/2011
NHTSA ID Number: 10479823

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV4BW...

SUMMARY:

THERE IS IN ADEQUATE SPACING BETWEEN THE ACCELRATOR AND THE BRAKES ON THIS VEHICLE. I DRIVE 80 MILES A DAY, AND I HAVE TO ANGLE SO THAT I DON'T HIT THE TOP OF THE BREAK WHEN LIFTING IT OFF THE ACCELERATOR. THIS IS VERY DANGEROUS. ALSO, THE BRAKES DON'T WORK THAT WELL, THEY'RE NOT STABLE. *TR

Date Complaint Filed: 10/04/2012
Component(s): FUEL/PROPULSION SYSTEM , VEHICLE SPEED CONTROL

Date of Incident: 10/03/2012
NHTSA ID Number: 10478644

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV4BW...

SUMMARY:

I WAS AT A STOP SIGN IN A PARKING LOT ATTEMPTING TO TURN LEFT TO POSITION MY CAR BEHIND A PICK-UP TRUCK (TOWING A TRAILER) WAITING TO TURN RIGHT. MY CAR SHOT AHEAD AND CRASHED INTO THE TRAILER. APPLYING THE BRAKE DID NOTHING. I FINALLY WAS ABLE TO PUT THE CAR IN REVERSE AND IT SHOT BACKWARDS AT THE SAME HIGH SPEED. I DON'T KNOW WHAT THE TACH READ--IT WASN'T A PRIORITY AT THE TIME. HAD THE TRUCK AND TRAILER NOT BEEN AHEAD OF ME, I WOULD HAVE SHOT ACROSS A HEAVILY TRAVELED HIGHWAY. THIS IS THE SECOND TIME THIS HAS HAPPENED. LAST MARCH I WAS PULLING INTO MY GARAGE WHEN THE CAR ACCELERATED FORWARD INTO MY FREEZER AND THE BACK WALL OF THE GARAGE. I LIKE THE CAR BUT, FRANKLY, I'M AFRAID TO DRIVE IT NOW. *TR

Date Complaint Filed: 08/24/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 08/22/2012
NHTSA ID Number: 10472340

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:Yes
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV7BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DECELERATING FOR A TRAFFIC STOP, THE ENGINE RPMS BEGIN TO RACE, CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND BEGAN TO SMELL SMOKE. THE VEHICLE WAS TURNED OFF AND TOWED TO A DEALER. THE DEALER STATED THAT THEY COULD NOT REPLICATE THE FAILURE NOR FIND A PROBLEM. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WAS NO HISTORY OF SUDDEN ACCELERATION WITH THE MODEL VEHICLE AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,500. 

Date Complaint Filed: 08/05/2012
Component(s): AIR BAGS

Date of Incident: 07/11/2012
NHTSA ID Number: 10469226

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

I WOULD LIKE TO NOTIFY THE INCIDENT, ON JULY 11TH 2012 I WAS DRIVING ON I-40 W HIGHWAY AT 65 MPH SPEED, THE RAVA 4 VEHICLE SIDE AIR BAG (DRIVER SIDE) COMPARTMENT OPENED BUT AIR BAGS NOT DEPLOYED, IT'S LOOK LIKE A MANUFACTURER ASSEMBLY ISSUE, I WOULD LIKE TO SHARE THIS INCIDENT WITH YOU, THIS MAY LEAD SERIOUS INJURY OR ACCIDENT ON ROAD WAYS. MY OBSERVATIONS : NO PATH HOLES, NO ACCIDENT, IT HAPPENED JUST LIKE THAT. I TOOK MY VEHICLE TO TOYOTA DEALER, THE DEALER REPLACED SIDE AIR BAG PANEL WITH NEW ONE. *TR

Date Complaint Filed: 08/02/2012
Component(s): ENGINE , SERVICE BRAKES , STRUCTURE

Date of Incident: 04/07/2012
NHTSA ID Number: 10469013

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMKF4DV3B5...

SUMMARY:

PROBLEM 1 - I HAVE BRAKE NOISE AND BRAKE DOES NOT STOP PROPERLY. SPOKE TO TOYOTA DEALER AND THEN CREATED A CASE NUMBER WITH TOYOTA CUSTOMER EXPERIENCE. TOYOTA VERIFIED AND THEY SAY NO PROBLEM IN BRAKE. WHAT TOYOTA SAYS AFTER INSPECTION - *INSPECT BRAKE LININGS AND CHECK PARKING BRAKE ADJUSTMENT ~|~*INSPECT BRAKE LININGS AND CHECK PARKING BRAKE ADJUSTMENT ~|~ ~|~COULD NOT VERIFY BRAKE NOISE.FRONT BRAKES HAVE 5 MM REMAINING AND REAR BRAKES STILL HAVE 7 MM.ALL GOOD AND NO TSB PERTAINING PROBLEM 2 - THE VEHICLE HAS A WIND LIKE NOISE WHEN DRIVING THE FREEWAY, WHICH TOYOTA SAYS THEY FIXED AND THE PROBLEM WAS "SECURE LOOSE ROOF RACK BAR". *TR

Date Complaint Filed: 07/17/2012
Component(s): ENGINE , POWER TRAIN

Date of Incident: 09/01/2011
NHTSA ID Number: 10466312

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BK4DV8BW...

SUMMARY:

THERE IS A HESITATION AT LOW SPEEDS, CAUSING ENGINE TO INTERMITTENTLY LOOSE POWER FOR 1.5-2.5 SECONDS. THIS IS AN EXTREMELY DANGEROUS WHEN ACCELERATING ONTO INTERSTATE HIGHWAYS WHERE CARS GOING IN THE SAME DIRECTION ARE ALREADY TRAVELING 70-75 M.P.H. AND WHERE MAKING TURNS AT INTERSECTIONS WITH ONCOMING TRAFFIC AND OTHER SITUATIONS WHERE POWER IS NECESSARY TO AVOID A COLLISION. THIS CONDITION HAS ALREADY RESULTED IN SEVERAL NEAR MISS ACCIDENTS MAKING THE VEHICLE UNSAFE AND NOT SUITABLE FOR NORMAL DRIVING. THIS HESITATION ALSO SEEMS TO BE NOTED IN THE RELATED NHTSA REPORT EXAMINING THE TOYOTA ELECTRONIC THROTTLE CONTROL THAT MAY HAVE RESULTED IN UNINTENTIONAL ACCELERATION AND AT THE TOYOTA DEALER WHERE THE CAR HAS BEEN SERVICED, THEY HAVE ADVISED ME THAT I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS ISSUE. THE PROBLEM SEEMS TO BE ONE THAT DOES INVOLVE THE PROGRAMMING OF THE ETC AND SELECTION OF A FORWARD GEAR. *TR

 

Date Complaint Filed: 07/17/2012
Component(s): AIR BAGS , ENGINE , STRUCTURE

Date of Incident: 05/28/2012
NHTSA ID Number: 10465931

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMZF4DV6B5...

SUMMARY:

ACCORDING TO OUR INSURED, THE INSURED HAD PULLED INTO HIS DRIVEWAY, AND THE VEHICLE HAD A SUDDEN ACCELERATION, CAUSING THE VEHICLE TO RUN INTO THE HOUSE, DAMAGING THE WALL, THE SLIDING DOOR AND THE TYPHOON SHUTTERS. *TR

Date Complaint Filed: 06/19/2012
Component(s): SEATS

Date of Incident: 06/19/2012
NHTSA ID Number: 10462264

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3JF4DV7BW...

SUMMARY:

THE THIRD ROW SEAT HEADRESTS ONLY HAVE TWO POSITIONS.(ALL THE WAY UP OR ALL THE WAY DOWN) NEITHER COVERS THE HEAD OF A CHILD. IN THE DOWN POSITION MY CHILD'S HEAD IS ABOVE THE HEADREST. IN THE UP POSITION, HIS HEAD IS BETWEEN THE TWO METAL BARS. THE THIRD ROW SEATS ARE VERY TIGHT AND CERTAINLY NOT DESIGNED TO HOLD ADULTS COMFORTABLY. HOWEVER THE HEADRESTS ONLY FIT AN ADULT SIZE BODY. *JS

Date Complaint Filed: 06/07/2012
Component(s): FUEL/PROPULSION SYSTEM , SERVICE BRAKES

Date of Incident: 12/29/2011
NHTSA ID Number: 10460922

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV2BW...

SUMMARY:

I HAVE A SERIOUS CONCERN OVER THE DESIGN OF THE BRAKE AND GAS PEDAL WIDTH ON MY 2011 TOYOTA RAV. MY PROBLEM IS THAT MY DRESS SHOES AND RECREATION BOOTS ARE GETTING CAUGHT ON THE BRAKE PEDAL WHEN I SWIVEL FROM THE GAS TO THE BRAKE PEDAL. ON MULTIPLE OCCASIONS, I CAME CLOSE TO SERIOUS ACCIDENTS. I AVOIDED THE ACCIDENTS BY QUICKLY SLIDING MY RIGHT FOOT TO THE RIGHT AND COMPLETELY LIFTING MY FOOT UP AND OVER TO THE BRAKE PEDAL. DURING ONE OF THESE MANEUVERS, MOVING MY RIGHT FOOT QUICKLY TO THE RIGHT RESULTED IN THE LIP OF THE SOLE ON THE RIGHT SIDE HITTING THE GAS PEDAL AND CAUSING ACCELERATION OF THE VEHICLE. THIS PROBLEM DOES NOT OCCUR WHEN I WEAR SNEAKERS, AS THE SOLE OF THE SNEAKER DOES NOT HAVE AN APPROXIMATE HALF-INCH LIP ON THE SIDES. ALSO AND MOST IMPORTANT, I DRIVE A TOYOTA HIGHLANDER AND THIS PROBLEM DOES NOT HAPPEN. I ALSO DID NOT HAVE THIS PROBLEM WITH MY CAMRY, WHICH I TRADED IN FOR THE RAV. THE ABOVE VEHICLES HAS CLOSE TO A FIVE INCH WIDTH SEPARATION BETWEEN THE BRAKE AND GAS PEDALS. I'VE BROUGHT THIS TO THE ATTENTION OF MY TOYOTA DEALER AND THE MAINTENANCE MANAGER. THEY HAVE BEEN RESPONSIVE OF MY CONCERN, FORWARDING MY COMPLAINT TO THE AREA MAINTENANCE MANAGER. I MET WITH THE AREA MANAGER EXPLAINING THE PROBLEM. HE PROCEEDED TO TAKE PICTURES OF MY SHOES AND THE 3 INCH WIDTH BETWEEN THE BRAKE AND GAS PEDALS. THAT MEETING ENDED WITH THE AREA MANAGER OPENING A CASE AND THE PROMISE HE WOULD REFER MY PROBLEM TO HIS APPROPRIATE MANAGEMENT. TO DATE, MY CASE IS STILL WITH TOYOTA. MY LOCAL TOYOTA DEALER MAINTENANCE MANAGER HAS CONTACTED ME ADVISING THAT THE CASE IS BEING HANDLED AT A HIGHER LEVEL. *JS

Date Complaint Filed: 05/23/2012
Component(s): ELECTRONIC STABILITY CONTROL , SERVICE BRAKES

Date of Incident: 04/06/2012
NHTSA ID Number: 10459380

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV9BW...

SUMMARY:

I EXPERIENCED A SUDDEN VEHICLE ACCELERATION EVENT ON APRIL 6TH. I FOLLOWED TOYOTA€™S INVESTIGATION PROCEDURE AND EVEN MET WITH A TECHNICAL EXPERT AND WE AGREE ON THE FOLLOWING POINTS: €¢ THE EVENT WOULD HAVE SHOWN UP AS TWO SEPARATE EVENTS IN THE ABS HISTORY QUEUE. AN INITIAL VSC EVENT (SUDDEN ACCELERATION) CLOSELY FOLLOWED BY THE ABS EVENT (MY PRESSING ON THE BRAKE PEDAL HARDER IN RESPONSE TO THE SUDDEN ACCELERATION) €¢ IF A CHECK OF THE ABS HISTORY QUEUE WOULD HAVE BEEN DONE IMMEDIATELY, BOTH EVENTS WOULD STILL HAVE BEEN STORED IN THE ABS HISTORY QUEUE. €¢ THE SMALL CAPACITY OF THE ABS HISTORY QUEUE, COUPLED WITH THE RECORDING OF MANY FREQUENT TRACTION CONTROL (TRAC) EVENTS PUSHED THE RECORD OF MY ABS- AND VSC EVENTS OUT OF THE ABS HISTORY QUEUE. €¢ THE ABS SYSTEM SHOULD NOT ENGAGE WHEN THE VEHICLE IS STOPPED OR MOVING SLOWLY AS IN MY INCIDENT. SO, THERE WAS A MALFUNCTION OF THE CONTROL SYSTEM THAT REMAINS UNRESOLVED. TOYOTA REFUSES TO ACKNOWLEDGE THE EXISTENCE OF THE PROBLEM. BECAUSE THE ABS SYSTEM SHOULD NOT HAVE ENGAGED WHEN THE VEHICLE WAS EITHER STOPPED OR MOVING SLOWLY, THERE IS ABSOLUTELY CLEAR EVIDENCE THAT THERE IS SOMETHING WRONG WITH MY VEHICLE. I THINK TOYOTA IS ENGAGED IN A COVER-UP REGARDING THE SUDDEN ACCELERATION PROBLEM. I REQUEST THAT THE US FEDERAL GOVERNMENT ORDER TOYOTA TO DO THE FOLLOWING SINCE THEY REFUSE TO DO IT VOLUNTARILY OR AT MY REQUEST: €¢ INCLUDE AN IMMEDIATE EXAMINATION OF THE ABS HISTORY QUEUE IN THE HEALTH CHECK. €¢ CREATE, AND INSTALL IN MY RAV4, A NEW VERSION OF ELECTRONIC CONTROL SOFTWARE THAT IMPLEMENTS THE FOLLOWING CHANGES: A. SEPARATE QUEUES FOR EACH FOR EACH OF THE THREE TYPES OF ABS HISTORY EVENTS: ABS, TRAC, AND VSC B. INCREASED ABS HISTORY QUEUE CAPACITY TO ENSURE THAT 90 DAYS OF EACH OF THE THREE TYPES OF EVENTS ARE STORED. C. ALL ABS HISTORY EVENTS ARE TIME-STAMPED AND DATE-STAMPED. *TT

Date Complaint Filed: 05/03/2012
Component(s): AIR BAGS

Date of Incident: 04/29/2012
NHTSA ID Number: 10457369

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:Yes
• Number of Injuries:2
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT CRASHED INTO A VEHICLE THAT FAILED TO YIELD THE RIGHT OF WAY. THE CONTACT STATED THE AIR BAG FAILED TO PROTECT HIM WHEN THE IMPACT WAS HARDER THAN NORMAL AND CREATED A SMOKE THAT SMELLED LIKE FIRE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED, CAUSING THE PASSENGER INTERNAL BRUISING AND A CRACKED RIB. THE CONTACT RECEIVED INJURIES TO THE CHEST, WHICH CAUSED BREATHING DIFFICULTIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 18,000.

 

Date Complaint Filed: 05/02/2012
Component(s): ELECTRONIC STABILITY CONTROL , POWER TRAIN , VEHICLE SPEED CONTROL

Date of Incident: 04/06/2012
NHTSA ID Number: 10457174

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV9BW...

SUMMARY:

THIS IS AN INCIDENT INVOLVING SUDDEN VEHICLE ACCELERATION. I WAS STOPPED WITH MY FOOT ON THE BRAKE IN THE WHERE GREAT MALL PARKWAY TURNS ONTO EASTBOUND MONTAGUE EXPWY IN MILPITAS, CA. DESPITE HAVING MY FOOT ON THE BRAKE, THE VEHICLE BEGAN TO CREEP FORWARD. I RESPONDED BY PRESSING THE BRAKE PEDAL HARDER. THIS CAUSED THE VEHICLE STABILITY CONTROL SYSTEM TO ENGAGE AND THE BRAKE PEDAL PUSHED THROUGH THE RESISTANCE POINT AS IS TYPICAL WHEN THE VEHICLE STABILITY CONTROL ENGAGES. THE VEHICLE BEGAN TO ACCELERATE SO I QUICKLY MOVED THE TRANSMISSION SELECTOR FROM DRIVE INTO PARK IN ORDER TO STOP THE VEHICLE. I REPORTED THE FAILURE TO TOYOTA MOTOR SALES USA AND THE COMPLAINT WAS ASSIGNED CASE NUMBER [XXX]. I FOLLOWED THE RECOMMENDED PROCEDURE OF HAVING THE VEHICLE INSPECTED BY THE LOCAL TOYOTA DEALER, PIERCEY TOYOTA, ON APRIL 13, 2012. THE SERVICE MANAGER COMPLETED AN INSPECTION AND SUBMITTED A REPORT TO TOYOTA TECHNICAL SERVICES. TODAY, MAY 2, 2012, I FOLLOWED UP WITH BOTH THE PIERCEY TOYOTA SERVICE MANAGER AND WITH TOYOTA MOTOR SALES. ANTHONY OF TOYOTA TOLD ME, ESSENTIALLY, THAT TOYOTA REFUSES TO ACKNOWLEDGE THE FAILURE AND REFUSES TO GIVE ME A FORMAL WRITTEN RESPONSE. ANTHONY CONTINUED BY SAYING THAT IF THIS RESPONSE WAS NOT SATISFACTORY TO ME, THEN I SHOULD GET AN OUTSIDE COUNSEL. I SUBMIT THAT THE SUDDEN UNINTENTIONAL ACCELERATION PROBLEM STILL EXISTS WITH TOYOTA--AT LEAST WITH MY VEHICLE--AND THAT IT NEEDS TO BE FIXED. IT IS MY OPINION THAT TOYOTA IS 'GIVING THE FINGER' TO THE PROBLEM AND TO THE UNITED STATES AND THAT TOYOTA'S FAILURE TO PROPERLY ADDRESS THE PROBLEM WILL LIKELY KILL INNOCENT PEOPLE IF TOYOTA DOES NOT FIND A REAL SOLUTION. I AM PREPARED TO SUBMIT MORE DOCUMENTS AND DETAILS REGARDING THIS INCIDENT AND THE PROBLEM. I WOULD LIKE TO BE PUT DIRECTLY IN TOUCH WITH AN OFFICER AT YOUR OFFICE SO THAT I CAN ENTER A FULL AND FORMAL COMPLAINT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Date Complaint Filed: 04/24/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 04/09/2012
NHTSA ID Number: 10456359

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMZF4DV9B5...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN INCREASE IN THE ENGINE RPMS WHILE THE VEHICLE WAS STOPPED. THE CONTACT SHIFTED INTO NEUTRAL AND APPLIED HEAVY PRESSURE TO THE BRAKE PEDAL TO KEEP THE VEHICLE STOPPED. THE ENGINE RPMS REMAINED HIGH FOR A FEW MINUTES BEFORE CEASING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE FAILURE AND COULD NOT DIAGNOSE A PROBLEM. THE MANUFACTURER WAS NOTIFIED AND SENT A SPECIALIST TO EXAMINE THE VEHICLE. THE SPECIALIST COULD NOT DIAGNOSE A FAILURE. THE FAILURE MILEAGE WAS 6,000.

Date Complaint Filed: 04/23/2012
Component(s): SERVICE BRAKES, HYDRAULIC

Date of Incident: 11/01/2011
NHTSA ID Number: 10456110

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTEHD20V446...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT WAS DRIVING 50-55 MPH WHEN THE BRAKES WERE APPLIED AND THE BRAKE PEDAL FELT LOOSE, BECAME STICK. THE VEHICLE WAS TAKEN TO THREE DEALERSHIPS WHERE A DIAGNOSTIC WAS PERFORMED AND ALL THREE DEALERS WERE UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,991 AND THE CURRENT MILEAGE WAS 8,613. ....UPDATED 06/18/12 *BF THE CONSUMER STATED THE BRAKES WERE SPONGY AND THE BAS DID NOT ENGAGE THE DISTANCE TO STOP VEHICLE.

 

Date Complaint Filed: 04/20/2012
Component(s): UNKNOWN OR OTHER

Date of Incident: 04/09/2012
NHTSA ID Number: 10455922

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3YF4DV3BW...

SUMMARY:

FIRST INCIDENT I WAS SITTING AT A DEAD STOP AT A FAST FOOD RESTAURANT WITH MY FOOT ON THE BRAKE AND THE CAR ACCELERATED TO A HIGH SPEED, RESULTING IN MOMENTARY OF ?BURNING RUBBER?. SECOND INCIDENT HAPPENED ABOUT A WEEK LATER WHEN MY HUSBAND WAS LEAVING AN ESTABLISHMENT AND THE CAR ACCELERATED TO HIGH SPEED AND HE HAD TO SLAM ON THE BRAKES. *JS

Date Complaint Filed: 03/31/2012
Component(s): UNKNOWN OR OTHER

Date of Incident: 11/03/2011
NHTSA ID Number: 10454108

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV5BW...

SUMMARY:

THE CAR ACCELERATED BY ITSELF FOR ABOUT 20 SECONDS, I PUT THE CAR IN PARK. IT SOUNDED/ROARED LIKE GAS PEDAL WAS PUSHED TO THE FLOOR. SUDDEN ACCELERATION INCIDENTS HAVE HAPPENED 6 DIFFERENT TIMES: 11/03/2011 WITH 1000 MILES, 11/05/2011 WITH 1110 MILES, 01/04/2012 WITH 2650 MILES, 02/26/2011 WITH 4606 MILES, 03/06/2012 WITH 4692 MILES, AND 03/19.2012 WITH 4932 MILES.

Date Complaint Filed: 04/04/2012
Component(s): SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL

Date of Incident: 10/13/2011
NHTSA ID Number: 10454080

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

Crash:No

• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV3BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV 4. THE CONTACT STATED THAT WHEN STOPPING, HIS FOOT WOULD HAPHAZARDLY DEPRESS THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE NOTHING COULD BE DONE TO REPAIR THE FLAW IN THE VEHICLE DESIGN. THE CURRENT AND THE FAILURE MILEAGES WERE 5,000. UPDATED 05/11/12*LJ THE CONSUMER STATED WHILE DRIVING 65 MPH, HE HAD TO IMMEDIATELY APPLY THE EMERGENCY BRAKE TO PREVENT A COLLISION, AS THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. UPDATED 05/15/12

 

Date Complaint Filed: 02/14/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 01/25/2012
NHTSA ID Number: 10447984

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3DK4DV4BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE POSITIONED TOO CLOSE TO ONE ANOTHER. THE CONTACT STATED THAT WHILE DRIVING 2 MPH IN A GARAGE, HE ATTEMPTED TO BRAKE, BUT DEPRESSED THE ACCELERATOR PEDAL INSTEAD. THE VEHICLE THEN ACCELERATED FORWARD AND CRASHED INTO THE GARAGE DOOR. A POLICE A REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DID NOT OFFER ANY ASSISTANCE SINCE THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 500.

 

Date Complaint Filed: 01/20/2012
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 01/12/2011
NHTSA ID Number: 10444622

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH AND DEPRESSING THE BRAKES TO MAKE A RIGHT TURN, THE VEHICLE CONTINUED TO ACCELERATE. AFTER ABRUPTLY APPLYING THE BRAKES AND SHIFTING INTO NEUTRAL, THE VEHICLE BEGAN TO DECELERATE WITH THE ENGINE EXHIBITING AN EXTREMELY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND TO HAVE AN INVESTIGATOR FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS TAKEN FOR A TEST DRIVE BY THE INVESTIGATOR WHO ENDED UP INVOLVED IN A CRASH AND DESTROYED THE VEHICLE, PREVENTING A THOROUGH INVESTIGATION OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY REPLACED THE CONTACT’S VEHICLE WITH A NEW ONE. THE FAILURE MILEAGE WAS APPROXIMATELY 150. THE VIN WAS UNAVAILABLE. 

 

Date Complaint Filed: 01/18/2012
Component(s): ENGINE AND ENGINE COOLING

Date of Incident: 01/16/2012
NHTSA ID Number: 10444437

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3YF4DV9AW...

SUMMARY:

STOPPED AT A RED LIGHT. CAR STARTED MOVING FORWARD. THOUGHT SOMEONE WAS PUSHING CAR FROM BEHIND. ENGINE REVVED UP AND WE WERE MOVING INTO THE INTERSECTION AND THE LIGHT WAS STILL RED. PUSHED VERY HARD ON BRAKE AND QUICKLY PUT CAR IN NEUTRAL. ENGINE REVVED TO ABOUT 6,500 RPM IN NEUTRAL, THEN BACK TO NORMAL.

 

Date Complaint Filed: 11/28/2011
Component(s): POWER TRAIN

Date of Incident: 11/23/2011
NHTSA ID Number: 10437616

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV6BW...

SUMMARY:

MY RECENTLY PURCHASED RAV4 2011 ROLLED BACKWARDS WHILE IN DRIVE AND MY PASSENGER DOOR MIRROR CAUGHT THE EDGE OF MY GARAGE AND SHATTERED. I HAD NO IDEA THAT THIS CAR ROLLED BACKWARDS WHILE IN DRIVE. I WAS NOT TOLD BY THE SALESMAN, THE MANUAL ALSO DOES NOT STATE IT. THE REPLACEMENT OF MY MIRROR WILL COST ME $360.00 BUT MORE IMPORTANTLY IT COULD HAVE ROLLED BACK INTO MY WIFE AND SHE IS NOT REPLACEABLE. THIS CAR IS NOT SAFE. IT IS NOT EXPECTED TO HAPPEN WITH AN AUTOMATIC TRANSMISSION AND IF NO ONE IS MENTIONING IT TO YOU, HOW ARE YOU SUPPOSE TO KNOW? SOMEONE IS GOING TO GET HURT EVENTUALLY. IT WAS ALMOST MY WIFE. IT WILL SOON BE SOMEONE ELSE. *KB

 

Date Complaint Filed: 11/27/2011
Component(s): STEERING

Date of Incident: 11/02/2011
NHTSA ID Number: 10437379

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMBK31V375...

SUMMARY:

WHEN EVER THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT, IT MAKES A CLUNKING NOISE AND A CLUNK CAN ALSO BE FELT IN THE STEERING WHEEL AT THE SAME TIME. I HAVE LOOKED ON LINE AND THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THE TOYOTA RAV 4, ON 6 OR 4 CYLINDER MODELS. WHEN THERE IS NO STEERING INPUT, THERE IS NO NOISE OR CLUNKING FELT IN THE WHEEL AT ANY SPEED, ONLY WHEN THE STEERING WHEEL IS TURNED IN EITHER DIRECTION. I HAD REPORTS OF THIS BY OTHER FAMILY MEMBERS ABOUT A YEAR PRIOR, BUT WHENEVER I DROVE IT, IT DID NOT OCCUR, AS IT WAS INTERMITTENT AT THAT TIME. IT NOW CLUNKS CONSISTENTLY WHENEVER THE WHEEL IS TURNED. *TR

Date Complaint Filed: 11/17/2011
Component(s): SERVICE BRAKES, HYDRAULIC , STRUCTURE , VEHICLE SPEED CONTROL

Date of Incident: 06/30/2011
NHTSA ID Number: 10436244

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV8BW...

SUMMARY:

THIS COMPLAINT RELATES TO THE VEHICLE I LEASE, BUT I SUSPECT IT APPLIES TO ALL TOYOTA RAV4 MODELS OF THIS SAME DESIGN VINTAGE, AND MAY ALSO APPLY TO OTHER TOYOTA MODELS. THE BASIC PROBLEM, AS SHOWN IN THE ANNOTATED PHOTO AVAILABLE AT HTTP://JRGSPACE.HOMESTEAD.COM/RAV4_ENGINEERING_DESIGN_FAIL__1.JPG IS THE INADEQUATE SPACING BETWEEN THE ACCELERATOR AND BRAKE PEDALS, WHICH ALLOWS EVEN RELATIVELY SMALL SHOES TO SIMULTANEOUSLY DEPRESS BOTH PEDALS DURING "URGENT", OR EVEN "NORMAL" BRAKING SITUATIONS. THE PROBLEM IS EXACERBATED BY THE FACT THAT THE POINT (OR PLANE) AT WHICH EFFECTIVE BRAKING IS ACHIEVED IS AT LEAST 1/2" BELOW OR "BEYOND" THE PLANE OF THE ACCELERATOR PEDAL, ALMOST GUARANTEEING THE APPLICATION OF POWER DURING BRAKING. THIS IS AN INCREDIBLE ENGINEERING DESIGN FAILURE AND WILL ALMOST ASSUREDLY LEAD TO ACCIDENTS IF IT HAS NOT ALREADY DONE SO, AS I HAVE NARROWLY AVOIDED SEVERAL ACCIDENTS MYSELF ALREADY WHERE THIS INTERFERENCE WAS A FACTOR. I CONSIDER THIS AN EXTREMELY HAZARDOUS CONDITION AND SHOULD BE ADDRESSED BY THE NHTSA AS A TOP PRIORITY. *TR

Date Complaint Filed: 11/14/2011
Component(s): POWER TRAIN , VEHICLE SPEED CONTROL

Date of Incident: 11/03/2011
NHTSA ID Number: 10435596

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3RF4DV2BW...

SUMMARY:

WHILE DRIVING ABOUT 30 MPH, THE CAR SUDDENLY INCREASED SPEED ON ITS OWN, I APPLIED BRAKES, THE BRAKING DID NOT SLOW THE CAR, THE CAR CONTINUED TO INCREASE IN SPEED, I THEN SHIFTED THE GEAR INTO NEUTRAL, THE ENGINE NOISE ROARED LOUDLY, AND I PRESSED THE BRAKE HARD, THE CAR STOPPED, WHILE THE ENGINE CONTINUED TO ROAR LOUDLY FOR ANOTHER 30 SECONDS. *TR

Date Complaint Filed: 10/19/2011
Component(s): STRUCTURE

Date of Incident: 10/18/2011
NHTSA ID Number: 10430864

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV7BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4 . THE CONTACT WAS DRIVING 25 MPH WHEN THE DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 500.

Date Complaint Filed: 09/29/2011
Component(s): UNKNOWN OR OTHER

Date of Incident: 09/08/2011
NHTSA ID Number: 10427960

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMZF4DV2B5...

SUMMARY:

VEHICLE HAS EXHAUST SMELL IN THE CABIN WHEN BEING DRIVEN. THE CAR WAS TAKEN TO THE DEALERSHIP AND THE COMPLAINT WAS DISMISSED. TECHNICIANS SAY THEY TEST DROVE AND DIDN'T SMELL ANYTHING. THE SMELL PERSISTS. *TT

 

Date Complaint Filed: 08/17/2011
Component(s): FUEL SYSTEM, GASOLINE

Date of Incident: 06/01/2011
NHTSA ID Number: 10419836

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZK4DV1BW...

SUMMARY:

WHEN ACCELERATING TO PASS ANOTHER VEHICLE WE GET AN OVERPOWERING SULFUR SMELL IN THE CABIN. *KB

Date Complaint Filed: 07/31/2011
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 07/25/2011
NHTSA ID Number: 10417314

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): Not Available

SUMMARY:

I RENTED THIS CAR FROM HERTZ IN CHICAGO. ILLINOIS. HERTZ VEHICLE NUMBER 02298/5188636, RENTED FROM 7/21 TO 7/26, 2011. THERE WERE THREE INCIDENTS ON 7/25/2011 THAT THE CAR ACCELERATED WHILE I HAD MY FOOT ON THE BRAKE. IN EACH INCIDENT I WAS STOPPED AT A TRAFFIC LIGHT WITH MY RIGHT FOOT ON THE BRAKE PEDAL. WHILE MY FOOT WAS ON THE BRAKE, THE ENGINE SPEED UP AND I HAD TO APPLY EXTREME PRESSURE ON THE BRAKE TO PREVENT THE CAR FROM MOVING FORWARD. IN ONE INCIDENT I COULD ONLY STOP THE CAR FROM MOVING FORWARD BY SHIFTING INTO NEUTRAL AND WATCHING THE TACHOMETER RED LINE. THE CAR OPERATED NORMALLY AFTER THE LIGHT TURNED TO GREEN AND I WAS ABLE TO THROUGH THE CAR INTO DRIVE AND PRESS DOWN ON THE ACCELERATOR PEDAL. I REPORTED IT TO HERTZ, BUT I DON'T KNOW THAT THEY DID ANYTHING.

Date Complaint Filed: 07/19/2011
Component(s): EXTERIOR LIGHTING

Date of Incident: 04/01/2011
NHTSA ID Number: 10413588

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3DF4DV2BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT THE TURN SIGNAL WOULD NOT STOP ILLUMINATING AFTER COMPLETING A TURN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 8/29/11 *CN THE CONSUMER STATED THE TURN SIGNALS FAILED TO CANCEL, ONCE THE TURN WAS COMPLETED. UPDATED 09/21/11

Date Complaint Filed: 06/02/2011
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 05/30/2011
NHTSA ID Number: 10404236

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3ZF4DV0BW...

SUMMARY:

TL*THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE THE VEHICLE WAS PARKED THE CONTACT DEPRESSED THE BRAKE PEDAL WHILE TURNING THE IGNITION ON AFTER RUNNING AT NORMAL RPMS FOR ABOUT 1-1/1/2. THE ENGINE RPMS SUDDENLY BEGAN TO INCREASE. THE CONTACT LOOKED DOWN AT THE FLOOR MAT AND NOTICED THE FLOOR MAT WAS NOT IN THE WAY OF THE ACCELERATOR PEDAL AND THE PEDAL HAD NOT MOVED WHEN THE CONTACT SHUT THE VEHICLE OFF AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. UPDATED 07/08/11*LJ ACCORDING TO THE DEALER, THEY WERE UNABLE TO DUPLICATE THE PROBLEM. HOWEVER, THEY FOUND AN AFTER MARKET FLOOR MAT ON TOP OF THE FACTORY FLOOR MAT. THE DEALER REMOVED THE AFTER MARKET FLOOR MAT AND PLACED IT IN THE REAR OF THE VEHICLE AND PROPERLY INSTALLED FACTORY CLIPS TO THE FLOOR MAT. UPDATED 07/22/11

 

Date Complaint Filed: 05/12/2011
Component(s): SERVICE BRAKES, HYDRAULIC

Date of Incident: 04/08/2010
NHTSA ID Number: 10401568

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BK4DV7BW...

SUMMARY:

HAVING JUST DESCENDED A HILL, I TRIED TO BRAKE WHILE APPROACHING A SHARP CURVE. THE BRAKES WERE NOT RESPONDING, THE VEHICLE WAS ACCELERATING AND THE ENGINE WAS REVVING. I PUT THE TRANSMISSION IN NEUTRAL AS I PULLED OVER TO THE SIDE OF THE ROAD AND SHUT THE ENGINE OFF.

Date Complaint Filed: 05/13/2011
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 04/14/2011
NHTSA ID Number: 10400814

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3WF4DV8BW...

SUMMARY:

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ONLY OFFERED TO FILE A REPORT AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,346 AND CURRENT MILEAGE WAS 2,380. UPDATED 06/13/11 *BF UPDATED 12/23/11

 

Date Complaint Filed: 04/28/2011
Component(s): ENGINE AND ENGINE COOLING

Date of Incident: 03/27/2011
NHTSA ID Number: 10398169

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3RK4DV7BW...

SUMMARY:

TL*THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT SMELLED A STRONG ODOR OF SULFUR EXHAUST FUMES EMITTING INSIDE OF THE CABIN. THE FAILURE WOULD OCCUR WHEN DRIVING AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE ABLE TO SMELL THE STRONG ODOR. THERE WAS NOT A REMEDY TO CORRECT THE DEFECT. THE FAILURE MILEAGE WAS 5,200.

Date Complaint Filed: 04/21/2011
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 04/17/2011
NHTSA ID Number: 10396998

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3DK4DV4BW...

SUMMARY:

TL*THE CONTACT OWN A 2011 TOYOTA RAV4. WHILE SITTING IDLE AT A TRAFFIC LIGHT WITH THE BRAKES DEPRESSED, THE ENGINE RPMS INCREASED AS THE VEHICLE ACCELERATED ABNORMALLY AND CRASHED INTO THE VEHICLE AHEAD OF HIM. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE FAILURE WAS PREVIOUSLY EXPERIENCED IN A SCHOOL PARKING LOT WHILE THE BRAKES WERE DEPRESSED, THE VEHICLE CRASHED AGAINST A CURB. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT WAS ADVISED THAT AN INVESTIGATOR WOULD FURTHER INSPECT THE VEHICLE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 7,500.

 

Date Complaint Filed: 03/31/2011
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 03/13/2011
NHTSA ID Number: 10393848

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:Yes
• Fire:No
• Number of Injuries:1
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3DF4DV5BW...

SUMMARY:

TL*THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE THE VEHICLE WAS PARKED THE CONTACT SHIFTED THE VEHICLE INTO REVERSE. SLIGHT PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL AND THE VEHICLE SURGED BACKWARDS UNTIL CRASHING. THE VEHICLE WAS STOPPED AND SHIFTED INTO DRIVE. UPON APPLYING SLIGHT PRESSURE TO THE ACCELERATOR PEDAL THE VEHICLE SURGED FORWARD UNTIL IT CRASHED AGAIN. THE VEHICLE WAS THEN SHUT OFF. A POLICE REPORT WAS NOT FILED BUT THE DRIVER SUFFERED INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,000.

 

Date Complaint Filed: 02/24/2011
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 10/23/2010
NHTSA ID Number: 10384341

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3YF4DV0BW...

SUMMARY:

TL*THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHENEVER HE APPLIED THE BRAKES, HIS FOOT MADE CONTACT WITH THE ACCELERATOR PEDAL, CAUSING THE VEHICLE TO SURGE FORWARD. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO STATED THAT THE DESIGN COINCIDED WITH NHTSA STANDARDS AND OFFERED NO ASSISTANCE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 3,500.

 

Date Complaint Filed: 01/31/2011
Component(s): FUEL SYSTEM, GASOLINE

Date of Incident: 11/01/2010
NHTSA ID Number: 10379768

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV9BW...

SUMMARY:

I PURCHASED MY 2011 RAV4 ON 10/19/10, WITH 3 MILES ON THE ODOMETER. AS OF 1/31/11 THE ODOMETER NOW READS 2605 MILES. AFTER DRIVING THE VEHICLE FOR 1 WEEK I NOTICED THAT THE GAS CONSUMPTION WAS VERY HIGH. I DROVE THE VEHICLE TO HARRISBURG, PA WHICH IS ONLY 120 MILES FROM MY HOME IN PHILADELPHIA, PA AND BURNED A FULL TANK OF GAS UPON MY RETURN HOME. THE VEHICLE IS SUPPOSE TO GET 28 MPG ON THE HIGHWAY WHICH EQUALS TO 420 MILES ON A 15 GALLON TANK. ALSO, I HAVE A 24 MILE ROUNDTRIP COMMUTE EACH DAY AND BY THE END OF THE WEEK MY TANK IS ALMOST EMPTY. I TOOK THE CAR INTO THE DEALERSHIP TO SERVICE THE COMPLAINT BUT WAS TOLD, AS I SUSPECTED, THAT NOTHING WAS WRONG. I AM FILLING THE TANK UP ON AVERAGE EVERY 4 DAYS. I ALSO NOTICE THAT AS I AM DRIVING, THE FUEL GAUGE NEEDLE IS MOVING DOWNWARD. NO ONE SEEMS TO TAKE MY COMPLAINT SERIOUSLY AND I AM ALWAYS FED THE STORY OF HOW WELL MADE AND SOPHISTICATED THAT THE ENGINE AND COMPONENTS ARE. I HAVE BEEN PURCHASING TOYOTA CERTIFIED USED VEHICLES FOR THE PAST 20 YEARS AND HAVE NEVER HAD ANY COMPLAINTS. THIS IS MY FIRST BRAND NEW VEHICLE AND I AM REGRETTING PURCHASING IT. I WANT THIS MATTER THOROUGHLY INVESTIGATED BUT I AM ALWAYS TOLD THE SAME THING. I AM NOT A MATHEMATICIAN BUT I CAN COUNT AND MY 2011 RAV4 GAS MILEAGE IS HORRENDOUS. *TR

 

Date Complaint Filed: 01/16/2011
Component(s): VEHICLE SPEED CONTROL

Date of Incident: 12/19/2010
NHTSA ID Number: 10378897

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): JTMBF4DV8BD...

SUMMARY:

ON DEC. 11, 2010, I PURCHASED MY 2011 RAV4. SINCE THAT TIME, I HAVE HAD TO CONTACT TOYOTA AND THE DEALER AND TAKE MY RAV4 TO THE DEALER SERVICE DEPT. MULTIPLE TIMES DUE TO UNINTENDED ACCELERATION. EACH TIME I WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. THIS UNINTENDED ACCELERATION OCCURS RANDOMLY WHEN I APPLY THE BRAKES AND IS MORE POWERFUL WITH EACH EPISODE. WHEN I DEPRESS THE BRAKE PEDAL, THE ENGINE REVS VERY LOUDLY AND THE VEHICLE FEELS AS THOUGH IT WILL SPEED IN WHATEVER GEAR I AM IN (I.E., DRIVE OR REVERSE). IN ORDER TO KEEP THE VEHICLE UNDER CONTROL, I HAVE TO KEEP THE BRAKE DEPRESSED, ENGAGE THE EMERGENCY BRAKE, SHIFT INTO PARK AND TURN OFF THE ENGINE. ON THE LAST OCCURRENCE - JAN. 2, 2011 - THE ENGINE REVVED SO STRONGLY THE FRONT END SHOOK VIOLENTLY AND WE COULD SMELL THE ENGINE OVERHEATING. ON JAN. 2ND, THE RAV4 HAD TO BE TOWED ON A FLATBED TO THE DEALER WHERE IT REMAINED FOR 2 WEEKS AWAITING TOYOTA TECH'S. WHEN THE TOYOTA TECH'S FINALLY MADE IT TO THE DEALER, THEY DOWNLOADED THE ONBOARD DATA AND TOOK IT TO THEIR LAB TO ANALYZE. ONCE I AGAIN, I WAS TOLD, ¿NOTHING IS WRONG WITH THIS RAV4; IT DOES NOT HAVE A PROBLEM¿. IT IS CLEAR TO ME EITHER TOYOTA DOES NOT HAVE THE TECHNOLOGY IN PLACE TO RECORD AND DIAGNOSE THIS REAL AND DANGEROUS PROBLEM OR THEY REFUSE TO ADMIT THEIR VEHICLES HAVE A PROBLEM. I CANNOT CONTINUE TO DRIVE THIS VEHICLE, PUTTING MY LIFE AND THE SAFETY OF THE PUBLIC IN DANGER. THIS RAV4 NEEDS TO BE RETURNED TO TOYOTA SO THEY CAN IDENTIFY AND CORRECT THIS DEFECT.

 

Date Complaint Filed: 01/24/2011
Component(s): STEERING

Date of Incident: 01/22/2011
NHTSA ID Number: 10378414

Vehicle MakeModelModel Year(s)

• TOYOTARAV42011

• Crash:No
• Fire:No
• Number of Injuries:0
• Number of Deaths:0

Manufacturer: TOYOTA MOTOR CORPORATION

Vehicle Identification No. (VIN): 2T3BF4DV1BW...

SUMMARY:

TL*THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHAKE, VIBRATE AND CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY A STEERING ANGLE SENSOR MALFUNCTION AND THE STEERING ANGLE SENSOR ZERO POINT CALIBRATION. THE CONTACT WAS UNSURE OF WHAT REPAIRS WERE PERFORMED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 1,039.